Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

I called to ask if they had the computer component I needed, they and it was waiting for me when I…read morearrived for very reasonable price. Great service!

Absolutely phenomenal quick and affordable repairs. PC kept…read moreshutting down during gaming, and I was under the impression it was maybe a system part upgrade that was needed, but all it was was an old burnt out fan. Thank you guys so much - will definitely be returning for all my pc needs

if I could give this a 10 I would its an amazing service the owner is amazing he helps you to the…read morebest of his abilities the service was amazing pricing is amazing I'm will definitely come here again this is the best phone repair place I've ever been to I'm happy with everything I definitely recommend this place 5/5 stars

From the owner: Need your computer repaired, network setup, troubleshooting, wireless setup and troubleshooting,…read morevirus removal or any other IT Consulting? I have 20+ years of experience in IT and would be happy to help! I’m also looking to assist small businesses and consumers! Great customer service and commitment to my customers…call or message to discuss your IT needs!

This place fixed my computer within 2 days. The service was fast and now I can use my computer…read moreagain. When the technician dropped off my computer he even secured my wireless network for me! Very satisfied and will recommend to all!

From the owner: Call us today for all your computer needs: PC / Laptop…read more Repair or Installation Virus Removal Network Setup WiFi issues Smart device setup

I have bought one 27" Apple desktop, 2 Laptops and I have have been very pleased with the value…read more One of the laptops had a battery issue. They traded me up with a replacement in their store within five minutes of my stopping in. Great service and great value. I have been doing business with them since the Covid start.

I ordered laptop from them. When it arrived right out of the box the mouse pad button was not…read moreworking properly as the fan made a rubbing noise. I contacted the company and informed them. They instructed me to pay myself to send it back for repair, store credit, or refund. Something as simple as a mousepad should have never left the shop not working as I noticed it 30 seconds after I received it. I pick another laptop and I was told if it is still here when yours gets here. Of course when my laptop got there it was no longer available. I was told they don't hold anything for anyone period. I asked for a refund and was told there would be a 20% restocked fee to restock the broke laptop I had to pay to ship back. Please do not trust this company they only care about themselves and customer service is terrible. There policies are only to protect them. They make money if you buy or if you have to return a bad product.