The care you receive here is very good. Any practitioner we've encountered seems to really care…read moreabout the patients and genuinely wants to help. I gave them two stars because their billing department is an absolute nightmare. They do not pre-authorize visits appropriately, leaving you with unexpected charges of $400 + that you aren't notified of ahead of time, instead of your normal copay. This is not the first time we've had a billing issue with them, the billing office used to be in house now it's remote and you can't get anybody. Multiple times I have sat on hold for 30 to 45 minutes and then it disconnects instead of putting you through to someone. Or someone puts you on hold for half an hour and then it disconnects without them ever picking back up. So, good service from the providers, incredibly poor service from the billing department. Make sure you do your homework ahead of time and know what you're going to be paying. Contact your insurance company yourself because they're not always going to do it for you. The billing issue I'm having right now is for an established patient, no change in insurance, seeing a therapist that we were referred to WITHIN the office who knows our coverage. It is already so hard to find mental health providers and when you have kids who need help and are Asking for help, it is so frustrating when you can't do that for them because of issues like this. I will no longer have my card on file with them because they're going to charge it whether you know about it or not and it may not be what you're expecting.

I'd like to start my review by saying this is not about any of the providers at Geode Health. They…read moreare all wonderful people. My issue is with management and how they handled terminating my therapist. I received a call on Monday, the 18th at 11:28 PM from Katelyn Heckler regarding my appointment scheduled for Friday, the 22nd at 1:00 PM with Sarah Candelaria. She told me, and I quote from the voicemail: "I was just reaching out in regard to your appointment scheduled for this upcoming Friday, the 22nd at 1:00 PM with Sarah Candelaria. Unfortunately, last Friday, May 15th, we found out that afternoon that that was going to be Sarah's last day in office." I saw the voicemail and answered before it ended. When I asked what happened or why, I was told they didn't know; no explanation or further details were provided. This was a complete shock because I had seen Sarah on the 15th (the same day) at 8:00 AM, and she showed no signs of leaving; she was her usual cheerful and caring self. I just couldn't understand why this happened. There were no openings for me to see my other psychiatric care provider before my scheduled appointment, which was at that time still a week and a half away (now about a weeks). I immediately felt a panic attack coming on; my chest tightened, and I could feel the blood rushing to my head. This sent me spiraling. I was alone at home, overwhelmed with my thoughts. I cried and screamed into a pillow for about 20 minutes before I desperately tried to find answers. I do hope they start letting patients know how to find her if they'd like to continue seeing her; it feels almost like keeping people in-house and making money is more important than people getting the care they need. I was only ever asked if I'd like to "schedule an appointment with a new therapist," not "here's how to reach her." What concerns me most is that Geode never gave me that option. In past experiences, when a therapist left, I was always told how to contact them if I chose to follow. Patients deserve that same freedom. I worry about other patients who may not know how to reach her and could be left feeling abandoned or unsupported. For a mental health office, handling a transition like this so poorly can have a serious impact on vulnerable patients. I don't know what management could do now to improve my review. I have PTSD connected to past psychiatric care, and the way this was handled did not protect my mental health. In my opinion, this falls far short of what a mental health practice should provide.

I can agree the office needs work, but in truth who cares about that part, granted it's hard, but…read moreonce you get in and over the initial hurdle it's easy. Brianna is outstanding and a pleasure to work with, she has gotten our child to open up and doing more for him than any other therapist has. In a field like this, it's not about ratings, it's about connections in building trust, she has the skills to do that successfully. We also had a behavior assessment done here as well, been very pleased with the care.

Not the best for me. The front staff is friendly and the environment is relaxing…read more My therapist showed a lot of facial expression during my sessions, which would made me feel bad/more reserved to what I had to say. Did not have a lot of input. She was helpful with insurance issue i had. Have an ok experience with the evaluation process.

100% BEST DR EVER HANDS DOWN!!!…read more I have been a patient of Dr. Vastanti's for almost a year now. I had to relocate to another state for business reasons and I'm going to have to get another doctor which breaks my heart. She has become more than just my doctor. She has become more than just a counselor that I can trust, more than just a therapist who really listens. She has become a true, close and valued friend who is genuinely interested in my well-being and in me achieving my best daily healthy self. I have never once been left hanging when I would ask a question. I have never been ignored or disregarded as just another patient. Several times I have needed her help in situations that were very important and in every single situation not only was I responded too quickly and professionally, but was also responded to in a respectful and caring manner as well. On top of that, the advice and information that she so generously gives is always extremely relevant and helpful. Because of her help, kindness, wisdom, experience and genuine care I have seen a complete turnaround in my life. There's no doubt in my mind or heart that God Himself had a hand in bringing Dr. Noushin Vastani into my life to get me the help that I needed. Help that I tried to get from several other professionals, but was not able to find. I highly recommend her and can tell you with full assurance that she will care for everyone who comes into her office with the exact same heart, kind-hearted manner, and genuine interest in your life! Not resting until you find all the answers needed is just the kind of person she is to the core! She truly desires to see each of her patients become the best healthy versions of themselves that they can possibly become! I speak this from experience! Thank you Dr. V with all of my heart for everything! You're definitely #1 in my eyes and I wish you only the best and every possible success and joy life has to offer. Thank you for helping me get my life back!

Dr vistani is very trusting of her patients & so so kind! 10/10 recommendation! She has treated me…read moreso well.

After years of going to one doctor after the next and being prescribed various meds which held…read moreawful side effects I finally found Dr. Vayalapalli. From the very start she knew exactly what would work for me and it's been life changing. Psychiatrist are medical doctors. She is a medical doctor. She is NOT a therapist. She focuses on biological factors. I see some reviews and it seems that many people are confused by this. Dr. Vayalapalli is genuinely an excellent DOCTOR and I've been going to her for 10 years. I will not see anyone else. Full stop. Her staff is also excellent and I especially love, Gary.

Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

I walked in at 5:30 pm & nobody was in the lobby. Check in was a breeze & yes they require masks. I…read moreforgot mine so they had extra on the desk. Sat for about 5 mins & was called back. Sat for about 5 mins & I had blood pressure checked. 5 mins later the "dr" came in. A very inflamed hip & needed a big anti inflammatory shot & 3 perscriptions to fill, if I feel I need them to feel better in my surrounbg back/hip areas. Out in 30 mins. They have sm tv's in the room playing old-school Bugs Bunny- hysterical! They had tv's turned down so I could hear the 80/90's music playing. Pretty cool office in a nice shopping center at McGinnis Ferry/P'tree Industrial. Everything was clean & everyone friendly. Still ache so I hope this shot kicks in soon- been over an hour.

Been going to see her for a little over a year now, and I have to say she is the most compassionate…read moreand sympathetic psychiatrist that I've ever had. Used to go to a place called Avita, until they stopped taking my insurance out of nowhere. But I'm glad they did. A+ Doctor that knows how to do her job well.

She is super friendly and understanding. She isn't going to support your drug addiction. The bad…read morereviews are more than likely people that inquired about getting euphoric drugs. My experiences have all been good. She's very professional. Reasonably priced. I put my name on this review! Robert Tella.

Staff and doctors very attentive to your needs. I ve been going here for 20 years. They schedule…read moreappointments with little wait time.

The Georgia Clinic is the worst managed medical facility I've ever come across. I had chosen a…read moreprimary care physician at the Georgia Clinic on Jones Bridge Road because of their convenient hours-- evenings and Saturday appointments. However, their staff are the most incompetent bunch of idiots I've ever met. After over a year of seeing my doctor there and constantly having to call to remind them to do this or that, I finally ordered and paid for a copy of my medical record. Not only did I get a copy of someone else's test results in my file but I was missing records from the cardiology tests that they had done by their own Georgia Clinic doctors and there were no results from the OBGYN that my doctor ordered and had referred me to. Now I'm having to track down records from all of these other doctors and having to pay them as well. I cannot emphasize strongly enough how frustrated I've been working with these people and how rude and unapologetic they are. Don't waste your time and find a place that is well managed so you're not spending all of your time following up to ensure they do what they are supposed to do.

A medical office where the staff does not wear surgical masks during a year-long medical pandemic…read morecrisis. It is disgusting. If you ask to speak to a qualified medical doctor - a psychiatrist - you will be referred to a nurse practitioner. This entire chain does not have psychiatric medical doctors on staff; and their nurse practitioners are not directly supervised BY a medical doctor - which is really kind of hinky if you ask me. I suspect that this chain - LifeStance d/b/a Georgia Behavioral Health - is one of those vulture capitalist corporations where they try to scoop up all the insurance and Medicare dollars they can; wring what money they can out of the business and then crash and burn the whole thing, leaving patients hanging a** to the wind with no competent medical psychiatric care. Their main concern is not your health. If you need qualified psychiatric medical care - look elsewhere. If you want to get COVID-19, this might be a good place to start.

What can i say? I've been on hold for 25 minutes and have been next in line for 25 minutes. I can't…read moreimagine someone talking to a receptionist that long. Finally, someone answered and they don't take Medicare which doesn't do me a lot of good. Let me elaborate: I was seeing another doctor in John's Creek before he quit and went to some place in Atlanta. I told him months ago that I would be on Medicare by the time of our next visit. He said he believed they could accommodate that. Wrong. The company itself does not accept Medicare so I have to keep searching.

I have been a patient Dr. Kunz for years. Linda Peabody NP-C is excellent! She has provided great…read moremedical care for me and has provided great referrals for specialists when I have needed them. The whole staff is really good.

I have gone to this office for several years. Over time my whole family has started going here. Dr…read moreKunz has been working part time and did take some time off due to health issues. He is currently working, especially in the Wellness Center part of the practice. The NPs are excellent. I have personally been seen by Jody Nagle, Linda Peabody and Suzanne. I have never had an issue. It can be difficult to get someone on the phone but I can always get a timely response by leaving messages on the patient portal. I have never had any issue with the office staff and have never heard other patients complain. On my neighborhood Facebook page, when a resident asks for a recommendation for a PCP, many besides myself recommend this practice.