this nurse lady would rush me eating every day when i was there for depression and an eating…read moredisorder that was the worst its ever been. one day i said i was underweight (for myself) and she ASKED HOW MUCH I WEIGH. and when i said the number she said must be nice! So fucking disgusting

I've suffered from anxiety and depression for the last two decades. Recently, I've been having…read moredebilitating anxiety attacks, to the point that I've been let go from two different jobs. Yesterday morning, I was supposed to start a new job, then BAM, panic attack. I was unable to start the new job. After sobbing for a few hours, I decided to research mental health facilities. I decided that this cannot continue, that I desperately need help. I came upon the website for Texas Health Springwood Behavioral Health Hospital. I searched the website for any information regarding financial assistance, as I don't have health insurance. To my surprise, I found a link titled "financial assistance", and a teensy glimmer of hope began to build. I opened the link and read more about it. I finally worked up the nerve to call the free assessment number(my fellow anxiety sufferers know how hard this can be), and spoke with a helpful gentleman that set an appointment for me for that afternoon. I showed up for the assessment, still with that small glimmer of hope that I may actually get some help. That I may be able to actually start living my life again. When asked what brought me into the facility, I opened with "hopefully I'm not wasting my time, but I saw on the website that financial assistance is available...and due to my debilitating anxiety, I'm unable to hold a job and don't have insurance." At that point, the assessment began. It went well, albeit I was quite upset/panicked due to the fact that it's hard to be vulnerable and talk about very personal issues. The two ladies that assessed me(forgive me, I don't recall their names) were professional and compassionate. After the assessment, they both left the room to evaluate my answers and determine what type of treatment would be best. When they returned, they recommended a program for me and then informed me that the facility "does NOT offer financial assistance" and that I'm "not the only person to say they've seen that on the website". This totally devastated me. To get someone's hopes up, only to be crushed, is cruel no matter the circumstances(mentally healthy or not). To be clear, I don't hold either of these caring ladies responsible. They did print out a few counseling resources near me and seemed genuinely apologetic. However, it is irresponsible for the website to have a link titled FINANCIAL ASSISTANCE, containing information regarding FINANCIAL ASSISTANCE if they do not truly offer it. They should be ashamed of themselves. Screenshots of link/information:

Mike has not only been our marriage therapist for 9 months but he's also our individual therapist…read more We are in a better place than we have been our whole 10 years together when it comes to communication and respect. Yes Mike lets you know you're out of time but he's being considerate of the next patient. I can't thank him enough for what he's done. My spouse and I were from different worlds and he's brought us together.

I would give less stars! I went to Mike Peter's twice. The…read morefirst time, I told him everything and he hardly said anything. So, the second time I took my boyfriend to evaluate him. He hardly said anything again! At the end of the session, I asked how long he had been doing this type of work and he said 20 plus years. I thought to myself, well you have no clue what you are doing! I could do that job! You don't need a degree to sit and just listen! Mike Peter's has no business being in that profession! He is just aweful!!! He tells you at the end "My time is up"! That is rude! I am there to talk with someone and you are more worried about your time!

The staff at this location set all the expectations and processes were discussed regarding my child…read morebefore starting therapy. After starting therapy none of the information, expectations, or procedures discussed were implemented. It took 4-5 weeks to get any kind of traction with staff, emails, phone calls, meetings. 0 percent of expectations and procedures were being met; in addition to several severe injuries they had no idea had occurred nor could explain even though it is always meant to be one adult to one child. With all these problems and injuries they continued to push and push for my child to attend more hours with little to no regard for the child. We spoke to the regional director and asked for help with all this, requested a new person (BCBA) to take charge of my child's case or to move to a different center with someone else lead in my child's case, all requests were declined and once again they persisted my child needed to attend more hours or would be expelled from the program altogether. We have since pulled our child out. From our experience at this center, the conclusion is they do not care about the children.

Dr Walters seems very caring and willing to help her patients feel better. I really feel she has…read moretheir best interest at heart.

Dr. Jasmine Webbs is truly a Blessing! I am not paid to say what I'm saying and no this is not…read moreposted by someone at this place. I am a real person that deal with mental health issues and Dr. Webbs is damn good! I was very hesitant about getting a new psychologist in my life because they're a very rare find. This doctor is that rare find and I'm so glad she has been found by me!!!!

Dr Jones is great! They accept tricare which makes it easy for most people to seek treatment!read more

Linda is a fun and entertaining individual. She is passionate about her interests as well as her…read moreclients. She knows when to joke and when to be serious. I've been her patient for about 3 years now and I can say that I have the honor of calling her a friend.

I feel that I can be a great advocate for my care and that I am allowed to ask questions which…read moremeans a lot to me.

Dr. Maya was a great provider. She listens asks many follow up questions, she is through with my…read moreconcerns. the office staff are friendly, answer all my questions with care and at times a smile. this was my first appointment and she even made it a teaching moment on how I should screen myself and be an advocate for my care. She even has great students!

I've been seeing Dr. Kellam for a good 7 years now. She's been seeing my wife and I, helping us…read morealong since we were just pretty much just teens. Back then I had trouble problems connecting with my girlfriend, and understanding her needs and now we are married, with a kid, a home, and an amazing, new, successful business that we run together. She's been like a second mother to us both, helping us mature and straighten out our thoughts, and our path to a healthy life.

Dr. Kellum has helped my family through a variety of difficult situations, and is an excellent…read moresounding board for problems i have experienced ranging from my personal relationships, to work issues, to understanding myself and setting giaks. She is personable, intuitive, and quite brilliant with her guidance, observations, and recommendations. She provides a safe place for me to explore my feelings and has helped me improve my self image, confidence, and perspectives . I highly recommend her and have other family members now engaged with her for support, guidance and goal setting while working through their individual issues .