Great used car dealer Friendly Trustworthy fair Adam is a great guy to deal with super clean low…read morekm cars I would recommend this dealer to any one

We bought a car from there not even 3 years ago, now the whole under carriage is rotted out and not…read morefixable. Does anyone there do safety's on their vehicles. Good money wasted....

Owner Andrew is sketchy. They sell cars that are not up to code. Who's doing the safety there??…read moreDon't buy from here if you want a quality vehicle and want someone to stand behind their vehicles sold.

If you're looking for a great car and great purchasing experience, this is the place to go. Mario…read morehad done lots of work to give us a car and a deal we were looking for. Old fashioned, great service and product. We would definitely buy another vehicle from here

sold me a used tire, I was told when I had it put on elsewhere that it was unsafe and should not…read morehave been sold. I am aware that it is buyer beware on Marketplace but did not expect this from a mechanic's business. I was expected to drive over an hour on the highway so it could be inspected. My safety was not worth the hassle.

My Jeep was vandalized badly and ended up being a write off (downtown London living I guess), and I…read morethus had used snow tires that I no longer needed. I shopped around to get the best price, and came in to get a quote for the set. I had a rough idea what I could get for them and was happy to get a fairer price for them from Ricky compared to other places selling used winter tires.

Steve Baratta was amazing, he was able to fix my car immediately, and he was very efficient. The…read morestaff was friendly, the waiting area was pristine. The price was 50% less than two other places I went to for quotes on thanksgiving weekend October 2020. All Covid19 precautions were being followed. I was so impressed I referred drivetime on first street in London Ontario to 2 more friends. Thanks Steve

Pure Con-Artist's.I have paid thousands in repairs on a car I was told that most parts were brand…read morenew.They welded my muffler to the frame and the tires I was given with the vehicle,Kal-Tire told us we were lucky didnt blow because they were unfit to be on a vehicle.There are thousands more in repairs ive had to pay as well. Rear exhaust(Welded to frame) replaced Exhaust Manifold replaced Break Caliper,line,pads replaced All 4 tires replaced Both side door handles have fallen off and had to be reattached Oil Pan replaced Driver door hinge replaced Alternator replaced Radiator replaced STAY AWAY !!!

We decide to look at vehicles on your lot because of your good reviews. We came from about an hour…read moreaway and the car was reserved under our name . Moe looked after us that day. We took the car out for a test drive. All our questions were answered. It was a very professional experience. We bought the car and came back a week and a half later to pick it up. The car was in mint condition. Moe explained everything about the car to us and we drove away happy customers. Thank you again Moe for everything.

This place is amazing. We went and bought a 2019 Nissan Leaf and the sales man Moe Razak was just…read morewonderful! I had to get back home it was a hour drive to get to work he made it happen fast. We picked it up today and he went over everything before we left said I can call text or email any questions anytime. I highly recommend this place. You won't be disappointed.

Great to have everything for our company at one Ford location....from parts-service-body…read moreshop-sales-commercial!

I went to Highbury Ford for repairs covered under recall warranty. I was told to bring the car in…read morethe morning, so that I can pick it up in the evening. I did as the person suggested. Later that day, the technician called me to say that they'll need it for one more day because it's a bigger job than expected. Although, this wasn't ideal for me, but I thought it was understandable. The next day, I was waiting for a call, so I can pick up my car. No call. I called late afternoon and they said that they'll need another day because they don't have the parts (which is something that should have been arranged when the appointment was made the previous week). At this point, it was too late to arrange a loaner car, so I wouldn't have a car for three days. Day 3: I call a few times in the late morning in order to arrange pickup of my car later that day (I worked, so would have to make arrangements for someone to drive the car to my apartment), but the technician didn't pick up the phone. I left a message for him to call me back . I called again around noon. The person I talked to said the tech is on lunch, but that he would tell him to call me right away. No one returned my calls. I called a total of 6 times that day and my talk would not return my calls. Later that day, while I was at work, he called to tell me my car is ready. Because of the nature of my work, I had to scramble within 3 minutes in order to make arrangements for a family member to pick up my car. When I finally got into my car, the bluetooth was no longer working Terrible communication. Broke the bluetooth in my car. Do not recommend coming here for service. I will not be returning Update: I went to a different ford dealership for diagnostic. They identified the issue and said highbury ford made a mistake. I brought the receipt for this to highbury Ford. Manager at first tried to dodge responsibility, threatened to have me trespassed because I raised my voice slightly, tried to get me to call ford canada (which is useless and he knows it because they have no control over dealerships). Refused to pay because I should have gone to them despite them having a conflict of interest and having lied to me previously. In a previous conversation he said I could go to another Ford dealer for diagnostic and now he said "but I never said I would pay for it". Completely unprofessional and dishonest. Situation has been reported to Better Business Bureau

Every so often, I have to reach out to McMasters' parts department Time and again, the staff in…read morethat department are rude and dismissive If you need parts find a different Chevy dealer

Great service, on time, every time. Wouldn't trust my car to anyone else. They keep me safely on…read morethe road.

I would give this a 0 star rating if I could. So, we had bought our Jeep Cherokee a few years back,…read moreso when it came time for warrantee work we naturally brought it back to the dealership. What an absolutely nightmare. I was squeezed in, and then was told I missed my appointment (even though my SUV was dropped off at 6am). Brought it in for a clicking noise when I turned. They diagnosed it as a wheel bearing.. I knew this didn't seem right but figured they were the "professionals" . Get my car back 2 days later, ITS STILL MAKING THE SAME SOUND. Call back and try to get ahold on my Service advisor 3 times, tell them that it in fact was NOT wheel bearings and that I would not being paying another diagnostic fee. They agreed and I brought my vehicle back in. This I where the mayhem starts. My vehicle was brought in Wednesday morning at 930 am, I did not hear ANYTHING until Thursday 10 minutes before close. When they informed me that my Jeep was sent to jeep without my knowledge or permission and that they will do the work although Toyota will hold the warrantee order. Which again fine. My jeep was gone for OVER TWO WEEKS. CV axles and control arm. Over the next 2 weeks I called my service advisor 5 times, trying to be understanding that it was around Christmas and New year's. Finally, the Thursday Jan 2 I tried to call 3 times. No response. So I called Jeep myself to see what the status on it was. That is when he informed me that I am NOT ALLOWED to pick up my own car but that THE WORK WAS COMPLETED DECEMBER 23rd!!!! I called a 4th time and requested someone come to the phone, did not care who it was as I was making a point that I would be there the next day by 12 to get my car and it best be there. The next day all the did was offer to wipe down my car as an apology. but in the mean time threw EVERYTHING out of the back of my jeep into the back seat leaving a mess for me to clean up before I could put my son in it. My partner has tried to contact the service manager multiple times to have our concerns heard, and have not heard anything in return, almost 2 weeks later. 0 STAR DO NOT RECOMMEND. We will not be back EVER

I just bought a corolla cross 2024 , This was my first experience to buy a new car. From…read morebeginning to finish , the whole process was so easy and smooth. Lots of Thanks and appreciation for Rick Petrella, , he is the best sales person. Very organized, and everything was on time and I got the car a lot sooner than expected, . Thank you Rick. You deserve 10 stars. MF