Amazing alterations....a bit pricey, but really professional…read more My family uses the weekly laundry service. Dependable, and clean laundry arrives folded nicely. Definitely Recommend!

I've never had such a frustrating experience with a dry cleaner. They kept my comforter for over a…read moremonth, repeatedly pushed back the pickup date, and provided zero transparency about what was actually going on. No proactive communication, no clear explanation--just excuses when I followed up. Despite the excessive delay and poor service, I was still expected to pay full price, as if everything went smoothly. No discount, no apology worth mentioning, no accountability. If you value your time, your belongings, or basic customer service, go somewhere else. Holding an item hostage for over a month and then charging full price is unacceptable. I won't be returning and wouldn't recommend this place to anyone.

I come here to have my king sized comforters cleaned and pick them up later. The staff is always…read morefriendly and I get a text or call to come get my stuff.

Amazed is an understatement. This is my first time visiting amy's laundry- just know it will not be…read moremy last. The whole place is absolutely spotless- so clean and well maintained. The staff is so friendly and helpful! I love how you get a card to load onto for the machines so you can avoid lugging quarters around everywhere. Super affordable in comparison to other laundry mats i've visited in the past- the machines all work and my laundry smelled amazing coming out of every single one! If you're looking for a place that feels safe and clean to do your laundry look no further!

The delivery of my dry cleaning was completely unacceptable! My front door wreath was taken down…read moreand left on a table where it could have been blown away. More significantly, a huge group of clothing was HUNG FROM MY FRONT DOOR LIGHT, causing it to loosen from the siding. I have neither the strength nor the height to take the clothing down and needed to call a neighbor. Given how overpriced your services are, I would think that there would be more consideration in your delivery.

Very overpriced. Charged over $60 for cleaning a simple dress! It was my mistake I didn't ask for…read morethe cost but I didn't see that coming. It would've been nice if someone tried to go over the cost and process with me. I don't recommend.

After more than 20 years as a loyal customer, I can confidently say this place has completely…read morefallen apart. What was once a dependable, high-quality dry cleaner has turned into something I wouldn't trust with a rag. The change in ownership and management didn't just lower the standards--it destroyed them. I brought in shirts for a simple press and starch. What I got back was shocking. Burn marks on the collars and cuffs--actual damage that can't be undone. No starch whatsoever. And the "pressing"? Nonexistent. The shirts looked like they had been tossed in a dryer and handed back without anyone even bothering to check them. This isn't a mistake. This is carelessness and a complete lack of professionalism. Charging customers for this level of work is unacceptable. Save yourself the frustration and the cost of replacing your clothes. Stay far away from this place.

Since the change of ownership, this location has gone downhill. Alteration services are only…read moreavailable two days a week from 11-3p, and the lady is never there during these times either! Terrible! Time to find somewhere else after 15 years of being a loyal customer.

Came here as I needed some alterations done and was told that the tailor here was the best. After…read morehaving a pair of pants shortened and two others fixed properly, I'm convinced that this is the place to get clothing altered. I will be going back soon as I need other clothing altered. Also, though the circular stairwell looks scary, its very stable. If for some reason you cannot walk up there, the desk person can have the tailor come down to see you. Highly recommend!!

HORRIBLE! Dropped off my dress a few months ago and they lost it.. they were able to find it and…read morecovered the cleaning cost so thought I'd give them another shot. Dropped off EXPENSIVE silk pants for hemming, came back and they were permanently stained from the press... and had an additional stain on them. The hemming isn't even. Didn't even say anything to them not worth it it's so bad.. simply NEVER EVER RETURNING!!!! HORRIBLE!!!

Had a blazer cleaned. It wasn't cheap, but it was done well. Haven't had any issues, so can't…read morecomment about others' experience, but I plan on coming here regularly.

The owner worked with me and compensated me for the damaged jacket. Although it took a while, it…read moreworked out fine.

I had taken 2 washable rugs and 2 couch cushions in for dry cleaning. was charged over $200 for all…read more4. I went back home only to find that one of the rugs had shrunk in the process. I go back to ask the owner of the shop what can be done. he said he would fix the rug, returning it to its original size. The owner and I went back and forth over it, and I essentially asked for a partial refund which he combated me for, even after agreeing with me that he overcharged me for washable rugs that were less than $60 a piece on Amazon to begin with. Well, I pick it up 2 weeks later only to find that the shrinkage issue was never fixed. I never received receipts from the business, was never asked if I would like a copy of mine, and this business' phones are not operating for customer/clientele's convenience. There is certainly a language barrier with the owner, however, it seems worthless to go in and attempt to get this fixed a second time. there are better cleaners around the corner, don't waste your time here.

I lived in the area for well over 20 years, and I finally found the best cleaner in Frederick…read more County. New Market Cleaners quality of service beats local competitors in Frederick.

Expensive but professional people. Sometimes, the website…read moreis not working and could be a problem for checking some prices.

Great turn around for a suit and shirt to be dry cleaned! Prices were less than expected too.read more