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    Enchanted Waters

    3.3 (10 reviews)
    Open 8:00 am - 5:00 pm

    Services - Enchanted Waters

    Water purification system cleaning and maintenance

    Salt delivery

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    4 years ago

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    4 years ago

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    7 years ago

    I will more than likely call soon for filters but I am worried about what type of customer service I will receive. I will update more later.

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    Mark M.

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    5 years ago

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    7 years ago

    Received an "Important Notice" in the mail that we needed to contact them about our water. Obvious scam intended to trick people.

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    Mark M.

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    6 years ago

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    MicroPure Water Systems - Water softener/filter combo

    MicroPure Water Systems

    (12 reviews)

    Westside

    I recently had a Puronics IGen C water softener and micromax 8500 under-sink reverse osmosis system…read moreinstalled by Micropure, and I'm extremely pleased with the entire experience. The process was professional from start to finish, with great punctuality, honesty, and transparency. Albuquerque city water is generally okay, but it does contain noticeable levels of chlorine and calcium which can lead to a weird taste and a different feel (not acceptable IMO). Since installation, our water has improved dramatically. My family is now enjoying softer, cleaner, and overall better-tasting water. I refuse to drink any other water that isn't from my house. That alone made the upgrade well worth it. The value for the service and system provided was next to none. It's a great investment for your home and family's health. Mike and Veronica were my main points of contact, and both were outstanding. Mike is an upstanding gentleman--very kind, informative, and patient. He took the time to explain everything clearly and made sure I was comfortable with the system and how it works. He also did a very clean install! Veronica handled scheduling and coordination and was extremely responsive, providing multiple date and time options to fit my schedule. I highly recommend Micropure for anyone considering water treatment solutions. Mike and his team will be sure to provide you with multiple options for your needs, great service, great value, and top-tier hospitality!

    My experience in working with Micropure was nothing less than stellar. Their professionalism showed…read morefrom the moment I called to schedule an appointment to get an estimate. Mike came out to our home, assessed our needs and tailored the information to what we were interested in knowing about the system. He presented us with a few different options that would work for our needs and explained the pros and cons of each and was transparent with not only the upfront cost of the system but also with the maintenance costs in the years after. The installation went well. It took a few hours during which both Mike and the gentleman accompanying him communicated what was happening. I was equally impressed with the quality of the installation and how tidy they left the area. You would have never known the installation happened that day. There's nothing I dislike more than cleaning up debris after someone repairs something. It is evident that Mike truly cares about his customers and about the quality of his work and product. If you want to work with a company who is honest, is attuned to your needs, and is willing to go above and beyond then give Micropure a call.

    Southwest Water Conditioning

    Southwest Water Conditioning

    (14 reviews)

    Uptown

    I had a Culligan softener installed in 2014. It had to go outside the house because of where the…read morewater main is located. Every month the tank would be replaced. I wanted to put a softener in the garage so I could maintain it. I called Culligan got a quote and then got the call that they will not run plumbing through the attic. I called to cancel my monthly service and specifically asked to have the plumbing they installed removed because I knew the bypass valve was old and had not closed or opened completely in a while and I knew it would leak when the tank was removed permanently. I called to confirm the tank removal for July 15, 2025 and to confirm the removal of the plumbing they installed. Then I was told it would cost $250 to remove what they had installed. The tank was removed on July 15th and the bypass valve started leaking quite fast immediately. It leaked for 2 days until the new system was installed. I spent over $5000 over the 11 years to have them change the tank monthly and they couldn't even remove a bad valve after removing the tank. I would NOT recommend them to install anything because they would not fix the problem they created.

    We bought the system from them. I can say the equipment works well. That said, they have the…read moreworst customer service I have ever experienced from a company. We signed up for a promotion where you don't need to make any payments or interest for 12 months. After that you need to pay it off or pay an insane amount of interest. So we are ok with that as we planned to pay it off in a few months. So 30 days in we received a monthly bill with interest from a company they sold the contract to. When we called them and talked to the owner he said just do not pay attention to the bills. He would fix it. Then the second bill came with interest. No call back from the owner this time. It appears to be some kind of scam. Now that said we signed up for their maintenance contract which includes filter and salt maintenance. The salt ran out and no one has come. I called them and they set up an appointment to do the salt. He never showed. I called their office and they apologized and said he got hung up on another job but he would come right after he finished. He never came and now it has been over a week and now one has showed up or called to reschedule. I just got off the phone and have another schedule for tomorrow. I would highly recommend that if you are interested in water filtration and or softening do not use this company.

    Enchanted Waters - waterpurification - Updated May 2026

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