Be aware that the current (September 2025) process for applying for one of their apartments…read morerequires providing a third party with logon credentials for your bank account, so that the deposit history for your account can be reviewed to verify your income. That became apparent to me only after I had paid the application fee, which is non-refundable. When I discussed this with their office, I learned that they did not support an alternative way to verify incomes.

C Street Flats Apartments…read more "I don't recommend anyone living here. I toured here recently and heard a tremendous amount of noise. The walls are too thin. Plus, there are two clubs opening across the street. I can imagine the negative impact it will have."

Ive been here going on three years. Great staff. Clean community. Starting with the office,…read moremaintainence and cleaning crew they are very professional and friendly. No, complaints

My child father 2020 Camaro was stolen right out front of my mothers apartment we all stayed in The…read moreAvalon! I stayed in building 6942! they have no cameras. The property is open to anyone it's not gated at all. Its a lot of nice cars in the community! and please don't drive a Hyundai Toyota Kia they will steal your tires off your car or just steal your car! Get a air tag!!!! The neighbor downstairs is known for getting people kicked out! She is really close with the property manager! if you have a child around the ages 1 to 5 please don't move there! The walls are very thin! They complain about any type of noise! The property is smoke-free so if they do get a complaint (it could be a bold face a lie) they will run through your crib while you're at work! It's almost like section 8 without having section 8! I have never owned a ring camera, but after living here, I definitely have one! The people who work in the leasing office are very rude! Each and every last one of them! They act as if you owe them something! Some of them don't even live on the property because they can't even afford to live on the property! Even the maintenance men that work there are overworked underpaid! (They are nice) but they treated them like pooh too! Keep your money & move else where because this place is not it!

1-year Resident Review!…read more I've officially been a resident here for a year now. I am very happy with my decision and proud to call this complex my home! Pros: * No rodents or bugs (minus the occasional spider) * Awesome maintenance team. My maintenance requests are usually accomplished same day or next day! * Neighborhood is quiet, safe, friendly, and diverse. Easy walk to Laurel Lake and Grandville Gude Park. * I have neighbors above, below, to the left and right of me; rarely do I hear any sounds from them! The carpet helps a lot. * Complex is kept clean. * Lots of renovations and upgrades are being done. * Friendly and responsive staff! Staff consistently communicates important updates in a timely manner. * There is a convenient app to pay rent, make maintenance requests, and send/receive messages. * Keyless door entry (You type in your code on a keypad to enter; you can create a temporary code for guest). * Heat/ Air conditioning can be controlled from an app. * Appliances work well (All electric btw). * Super convenient location with LOTS of nearby shopping and restaurants. * Pet friendly community. * Storage closet on the balcony. * Amazon Lockers. * Clean pool and gym. Cons: * The outside radiators can be noisy at times. * Some amenities mentioned on the website are misleading: -There is no business center (This is what I was told after calling to use this service). -The clubhouse hasn't been open since I've lived here. This may be due to the pandemic. We were told it is currently being renovated, so maybe it will be available in the near future. -The gym is not 24 hours (since I've lived here). The gym hours were from 8am-6pm Monday-Friday and Saturdays 9am to 5pm, but has been closed since September for renovations. Hopefully they will extend the hours once the gym reopens! If you are considering moving to Laurel, I definitely recommend The Views at Laurel Lakes Apartments!

From the owner: Upscale apartment living awaits at The Views at Laurel Lakes Apartment Homes! This Laurel, Maryland…read morecommunity boasts a variety of amenities designed to enhance your lifestyle, including a two-level swimming pool, a clubhouse lounge, and a 24-hour fitness center. Inside your apartment, you'll find upgraded kitchens and cozy fireplaces. The Views at Laurel Lakes Apartment Homes is conveniently located near Laurel Towne Centre and the Laurel Train Station, making it easy to get around.

The only good thing about living here is the maintenance team -- they are responsive and do their…read morebest. Unfortunately, everything else has been a terrible experience due to property management. The first red flag came two days before move-in, when we were suddenly told our apartment wouldn't be ready for another two weeks. After almost a year with no issues, things got worse when a roach infestation began due to overcrowded apartments nearby. Instead of handling it promptly, management delayed inspections and extermination over and over, forcing residents to live with pests. On top of that, despite months of documented requests, no lease renewal or transfer options were ever provided as my lease end date approached. The manager avoids calls, emails, and any direct contact, showing no accountability for residents' concerns. This community could be fine if not for management's negligence. The poor communication, failure to address habitability, and disregard for residents make it impossible to recommend.

I just moved here a couple days ago. I was definitely looking for a better apartment situation…read morebecause I was EXTREMELY unhappy with where l was. I will update with more details later, but for now, suffice it to say...our leasing agent (Chantel) and the manager (Ashley) were both very helpful and personable. We're now on a first name basis with the maintenance technician, though with a name like Pharoah, how could you not remember. He has also been very personable and responsive... We already feel more welcome in 2 days than I felt at my old place in over 2 years. The only reason for the 4 star review is for the hot water heater not being the greatest and the steps up to garden apartment landing are VERY steep and slightly sloped so you have to be really careful if you're carrying a bunch of stuff or you have any stability/clumsiness issues. Overall though, I'm thrilled to be here!

My partner and I have lived here for 3 years and we have been very happy with making this place…read morehome. One constant that has encouraged us to stay is Jasimon Richardson. She has been here through multiple management companies and is the person that has made our experience here so awesome. The apartment complex has great amenities but they don't replace excellent customer service. That's were Miss Jasimon shines by scheduling events for the residents, recruiting food trucks, and meeting all of our needs. If you want someone to take ownership for making your living space a wonderful experience that's a cut above the rest....come and see her. Some of the great amenities here include a salt water pool, a nicely equipped gym, a movie theater, a Luxor managed package room, and remote access control for residents who want to grant access to friends or delivery people. Once you speak to Jasimon and do the tour....you're going to want to join us. Don't cheat yourself. Treat yourself.

We have lived here for seventeen months. In the beginning everything was good. When we first moved…read morein we felt like some in the Leasing Office made living here fun. Danielle (who is no longer here) made us feel really welcomed here, and Chris was very pleasant and welcoming as well. Now, management has changed and fun living and feeling welcomed here is no longer a feeling for us. The amenities here are supposed to be a part of living and paying for a luxury apartment, but here that isn't the case anymore. We used the Community Room for a friendly and fun gathering for the holiday. We were given permission to use the room. After using the room we were first charged $1,000. After retaining an attorney, he advised us that there is nothing in our lease stating that they can charge us for using the room. After receiving the letter from our attorney Christy and Jasimon changed the $1,000 to $500. Which we haven't paid, because it's not valid or fair. I feel like we were targeted for them to get extra money from us for the activities that they have here. People use that room all the time, even the night before we did and they were not charged. A fact that I know! It seems like since management changed, everything has changed for the worst. Why live in a luxury apartment if you can't utilize the amenities that you're paying for? I have had two packages stolen that has still not showed up. Thankfully, the two companies resent my orders to me. This week has been the fourth or fifth time that we had to put in a work order for the microwave. It keeps cutting out, and tripping the breaker. The last time we smelled smoke. I have asked the last maintenance guy to put in an order for a new microwave. We'll see what happens or how long this will take. I pray that living here gets better and back to fun the way it used to be.

I lived at The Vine for a total of four years and moved out in August 2025. During that time, it…read moregenuinely felt like home. I initially moved in during a period of personal transition, and The Vine provided stability, comfort, and a strong sense of community. I moved out not because of any dissatisfaction, but simply because it was time for the next chapter and to move into a house. One of the defining strengths of The Vine is the staff. The building is consistently clean and well maintained, thanks in large part to Sammy and his wife in the janitorial department, who are kind, attentive, and always willing to help. Nick and Jaycee in the management office are professional, responsive, and easy to work with. Cynthia deserves special recognition. She truly elevates the experience of living here. Her warm, welcoming presence makes a real difference; she is consistently courteous, friendly, and genuinely makes residents feel at home. In my view, she is the heart of the building, and The Vine would not feel the same without her. The building itself has a polished, almost hotel like feel. Amenities include a pool, a 24 hour gym, dedicated meeting rooms, and a resident activity space with a pool table and bar. There are multiple outdoor kitchens that are great to use when the weather is nice. A trail directly behind the building leads to Maple Lawn, and the location offers very convenient access to Routes 29 and 32, with easy connections to I 95. Community building is clearly a priority here. The Vine regularly hosts resident events such as resident nights, game nights, Halloween and Christmas parties, National Donut Day celebrations, and more. They also bring food trucks on a routine basis, which makes it easy to grab something different on a weeknight without leaving the building. As a small but meaningful detail, the building almost always smells great, which adds to the overall experience. Parking is another highlight. The garage has five levels, and as an electric vehicle owner, I appreciated the availability of eight EV chargers. Over the years, the number of electric vehicles in the building increased significantly, and residents were consistently respectful about communicating and sharing access. That cooperative dynamic reflects the broader sense of community. The apartments offer a range of layouts, from smaller units to three bedroom options. I lived in a three bedroom apartment that was just over 1,400 square feet, which felt like a comfortable and reasonable amount of space for me and my two kids. What stood out most over the four years I lived here was the diversity of residents. The community includes young professionals, retirees, small families, and people and families in the early stages of building their lives, as well as others in different transitions. That mix contributes to a welcoming, inclusive environment. Overall, The Vine is a well run community where people look out for one another and where the staff makes a genuine effort to create a warm, supportive place to live. It served an important role in my life, and I look back on my time there very positively.

I thoroughly enjoyed the 2 years I lived at the Vine. The concierge Cynthia provided excellent…read moreafter hours assistance when it comes to reporting complaints and ensuring that any complaint was resolved. Cynthia also ensured that no minors loitered in the hallway without adult supervision. I would highly recommend The Vine as a place to call home..

My experience was horrible. It took 1 month for them to process my information, the system that…read morethey use to upload information is horrible the whole process is terrible. I made enough money, my credit is fine then to find out I was denied because my current rental was not giving them the information they need. When I had already informed foxfire leasing agent they that office is not professional. So if you want to move there just be prepared to wait awhile for an answer ( yes or no). Oh by the way if you are denied you have to wait 3 to 14 days to get your money returned to you; I am still waiting. 1 only good thing is the leasing agent Sam is marvelous at his job. Thank you Sam.

I m a Nigerian Permant resident residing in Foxfire Apartment laurel and I wish to shout out to…read moreLeasing Office Staff and the PANCO Management for the surprising but pleasant experience of moving into the Residence. Foxfire is not just a serene apartment building, it's environment is well kept, the staff amazing, the apartments are well maintained and it's accessible to anywhere in Maryland. They are so efficient that once a maintenance request is put up by Residents, the issue is promptly resolved. You do not see people loitering around the community neither do feel unsafe. I want to also shout out to Katherine Tajo and the others at the Leasing Office for the wonderful experience and support I and my Sister received from you all. On behalf our family, compliments of the season to everyone. Best regards, NGOZI

I really enjoyed living here. If it weren't for the fact that I am a defense contractor and will be…read moremoving at the end of the fiscal year (same time my lease was up, nature of the business) I would be happy to renew my lease. On top of the fact the amenities in the community are amazing, the staff really is the shining star of this place. Calling the office staff attentive and helpful would be an understatement and the maintenance staff is always timely and efficient. I only wish my new area had a Dolben/Verde property.

My brother has been a resident at Verde at Howard Square West for the past few months and since…read morethen it has been one major issue after the other. Upon moving in the apartment was extremely filthy and smelly, you could tell it was not properly maintained or cleaned before they setup the move in for him. Within weeks of moving in both the refrigerator and microwave in his unit stopped working randomly. After he submitted numerous maintenance requests, it still took them ONE whole month before they finally repaired it. He also complained and submitted a maintenance request over two weeks ago for someone to replace his air filter in his unit and till this day the air filter has not been replaced. I recently came to visit and I can confidently say that the living conditions at Verde are unbearable and unpleasant. The overall quality of the building is horrible. The floor tiles in his bathrooms are misaligned and have spaces in between them that can cause an injury if you step on it barefoot, the hallways have a foul odor and if you still happen to come for a visit you will be met with numerous "F U" signs that people have carved into the wall. To top it off "Nia" in the leasing office is rude and she should not be in a position of customer service. She clearly does not care about the concerns of the residents.

Ms. Dyer and her colleagues were not only extremely professional in my dealings with them but she…read morewas also extremely compassionate and empathic to me, as I dealt with what was an emergency housing need. I was fortunate to have her answer the phone when I called Briarwood Place and from then on she made what was a very stressful situation, manageable. Ms. Dyer, and her colleagues for that matter, greeted me warmly and were extremely helpful in assisting me throughout the application process. Having to move family members close to the Christmas holidays meant that there was not only a time element involved but given that the relatives I was moving have limitations, made it all the more stressful. We were able to complete the application process in a timely manner, receive approval, and complete the move all before Christmas. We are indebted to her for all her assistance.

These false advertising people say one thing to get you in the door and then charge you what they…read morewaived for you to move in. No fine print. They charge your guests to park miles away and have to walk to your apt. I'm sure they are saying they are following rules set by the management company. So when is the person with true business aptitude that's not on the end of screwing their customers gonna stand up?? My #1 suggestion to all living under this management, MOVE and anyone else, pass them by and go someplace else. Real talk.

Important Message: Please Read Dear Residents,…read more Our team wanted to take a little time to make you aware of car theft that has been occurring in abundance in the Laurel area as of recently. Unfortunately, this theft has directly impacted our community with Hyundai's and Kia's having been vandalized or stolen from The Emerson. We are working closely with The Laurel Police Department and they are fully aware of the theft and have advised our team that this theft has been happening throughout the DMV. We are extremely concerned about this situation and will continue actively working with the Laurel Police, detectives and officers to aid in any way possible to prevent this from happening in the future. We encourage you to advise authorities if you have any information regarding these incidents. In addition, we have been advised that there is a recent Tiktok challenge providing step by step instructions on how to steal these vehicle models. Per Laurel Police, it is teenagers or young adults that appear to be breaking into the vehicles. The Laurel Police Department is also advising that you can purchase a pedal or wheel lock which can deter thieves from steeling the vehicle. Laurel Police has actively increased their security throughout the community and the Laurel area. Our team is doing the same and has increased the hours of private security at the community. In addition, effective immediately, we will be shutting down all of our gates throughout the day for entry. All residents will need to enter the garage using the Fourth (4th) street entrance until further notice. All gates will be accessible to exit the garage. At this time, we would like to remind everyone to always be aware of your surroundings. Please remember that no one can be responsible for your safety or your personal belongings. This responsibility rests solely on each individual and the law enforcement agencies. We only remind you of this so that you are always aware of your responsibility to protect yourself. We do not provide law enforcement and we cannot guarantee the security at the property or your personal safety. You should not count on gates, security devices or courtesy patrol to completely prevent crime. While they may be a deterrent, gates or other security devices that may be installed on the property may be left open or unlocked for extended periods of time, (either by us or by other residents), and courtesy patrol services could be changed or even discontinued at the property without notice to you. Below are some general guidelines that are recommended for your day to day. Be PROACTIVE, please call 911 immediately should you see ANY suspicious activities or individuals. After you have done this, please then contact the Emerson at Cherry Lane Leasing Office at (301) 725-0009 to report to a staff member or the answering machine/service what you have reported to the police. Report any exterior common area doors, which are propped open or that do not properly close and lock, as well as any light outages to the leasing office. Always lock your car, activate any alarms and remove all valuables and any keys or remote openers. We want to affirm that our primary mission, above all else, is to provide our residents with the best living environment possible. Please do not hesitate to pass along any questions or concerns directly to our on-site Senior Property Manager, Danielle Akintunde or any of the Office Staff by calling (301) 725-0009 or emailing emerson@kcm.com. Sincerely, The Emerson at Cherry Lane Management Team

First, there are young adults frequently smoking in the hallways and other common areas. This…read morehappens regularly and has made the shared spaces unpleasant for residents. If smoking is permitted, I would have liked clarification on where it is allowed. If it is not permitted, I would appreciate enforcement of the policy, as it has become an ongoing issue. Second, I had questions about my monthly water bill, which has been consistently around $200. I was told that someone was sent to check the meters, but no one actually came to my unit to inspect anything.