The company responded quickly, performed a thorough evaluation of the issue, and quoted a fair…read moreprice. There were zero hidden fees. The electrician was prompt, professional, and thoroughly explained what they were doing. I would certainly utilize this company again should I need their services.

24-7 is a lie. The yelp listing says 24-7. Call the number - they don't have after hours at all.read more

Our staff assistant helped pick out vanity lights that worked well with our cottage theme. One of…read morethe lanterns came Broken. We didn't install it until 3 months after purchase when we opened the box and noticed this. Got a new lantern replaced without charge. Will be back for more as we continue to remodel our home.

My designer and I worked with Randy Allan at Southern Lights to pick out light fixtures and fans…read morefor almost every room in my house. The order was extensive with lots of details. My designer is in Minnesota and I live in Florida. All the lighting was shipped altogether and arrived all on the same day in perfect condition, including all the light bulbs for every fixture. Randy's patience, expertise and attention to detail is so appreciated. And he was fun to work with too! What a lovely human being. and truly isn't that what life is about, sharing the "light" of your heart with others no matter where you are and whatever the experience? For we all are the Light of the world. Thanks Randy!

Very professional. Note there's a minimum charge of $400. They do come out and anyalze your problem…read moreand offer quote for free No charge if you don't hire them.

I had an overhead kitchen light fixture that wouldn't turn on from a 3-gang dimmable light switch,…read moreeven after changing the bulb to an LED dimmable one. The company sent out a supposedly trained technician (at no initial cost) who showed me with a light meter that two of the wires in the gang had power, while the one to the overhead light did not. His initial estimate was over $400; I requested a lower estimate, and after consulting with his boss, he came down to $378. That seemed very high for work that he thought would take about 10 minutes. I had an independent electrician take a look; he tested the wires in the switch, and said THERE WAS POWER! He then tightened the light bulb in the fixture, and it worked fine. The Plugz tech either didn't know what he was doing, or he was fabricating the problem.

My big concern with this company is their return process. The company imposes a huge restocking fee…read moreand, upon receipt of returned items, will significantly delay the issuance of credit. Sometimes for months. In light of this experience, I would not choose to do business with them ever again.

I ordered 3 variety of pink ornaments. The ornaments were fine. No complaints there. However their…read morecolors were not consistent. The matt color was very pale, with hardly any color at all, called candy pink. The glitter ornaments had a purple hue. The shiny ornaments were the only ones that were true to color. I wanted pink on my tree this year not white-ish or purple-ish so I called Customer Service. They waived their 15% restocking fee but would not provide a free return label. While most of the ornaments where 4" it was not a huge box. I really felt Customer Service fell short by not providing me a free return label. I paid $137.00 for ornaments I did not like. The box cost me $46.00 to return to them. Again it was not a big box. VERY DISAPPOINTING! Be sure you order exactly what you want or face 15% restocking fee and pay for your own return shipping. Again products were nice quality just be careful with colors.​

We hired them for a plumbing job at our place in Minneapolis and the whole experience was smooth…read morefrom start to finish. Scheduling was easy, they showed up when they said they would, and the technician took the time to explain what was going on and what the options were before starting any work. The repair itself was done quickly and cleanly, and the quality is obvious, everything works perfectly and they left the area in great shape. What really stood out was the pricing: it felt genuinely fair for the scope of work, with no surprise add-ons or "gotchas" once they were on site. Professional, transparent, and high-quality. If you need a plumber in the Twin Cities, I'd absolutely call Randy's again.

Had two of the techs visit today. The job was to put in a single smart switch. The quote: $350 for…read morea ten minute job, so about $2000/ per hour. Techs were friendly, as was the booking team. As others have said excellent communication throughout. I paid the $75 truck roll, sent them on their way, and did it myself. Good people working for bad company.

I inherited a brass floor lamp with a movable arm, and an authentic crystal table lamp. After at…read moreleast 60 years, the lamps both needed new cords to function as lamps. Michael's Lamp Studio did a beautiful job in restoring them, with particular attention to painting the brass base of the floor lamp and restoring its functionality. When I picked it up, I was favorably pleased. The floor lamp operates like a vintage lamp living its best life, and its fellow older table lamp is still functioning beautifully after 15 years. The work done at Michael's to restore older lamps is very special. The proprietor's recommendation for a shade and finial were also tasteful and demonstrated his expertise. After the experiences I had with these two lamps (the table lamp repair of fifteen years ago and the floor lamp just recently), I am very satisfied and recommend Michael's. They are the very best for repairs of older, family heirloom-type lamps.

We took a lamp over to get it rewired. Michael was very personable and checked out the necessary…read moreequipment to rewire it. He promised a fast turnaround. The store has beautiful lamps for sale. It is all beautifully designed setting.