Very Dissappointed! I went to this Immediate Care-Northfield Location. I was only allowed to book…read morean appointment online. They should have let the patient know in advance while scheduling that only a Phyician Assistant was availble. I wanted to see a doctor, not a PA! This PA misdiagnosed my symptons, even with something simple, and she charged more than a licensed doctor would. This PA, K. Suvittayasini evidentally was not ready to see patients on her own yet! I was then very upset. I called this location many times wanted to speak to someone there but they ignored my request for a return call. I used to come to this location for labwork and they were very good back then, but somehow this is not a good location to go to anymore after they reopened and now it is an Immdicate Care center. So dissapointed! I am afraid to come to this location now.

Dr. Feinberg treated my impacted Cerumen in my right ear. I had problems hearing, balance and…read morediscomfort, he took care of my issues. I am feeling much better now.

I had a ordinary PCP virtual visit and very unsatisfied with it. The doctor didn't make any…read morediagnosis and gave me any medication, only said I should book an in-person visit to have further diagnosis... After that so called visit, I got an incredibly expensive billing about $81. But based on my Aetna insurance plan, I only need to pay $30 for the copay!!! Makes nonsense! Never recommend to anyone!

Registered online for an appointment. They were ready SPOT ON THE TIME. The partner in the…read morebusiness who took care of me was professional, personable, and generally fabulous. This is my second visit to this location; recommend it highly.

Calling this place an urgent care center only serves to denigrate it; literally every other urgent…read morecare center I've ever gone to has been mediocre at best, and usually pretty subpar. Lake Point urgent care should be the reference from which every other urgent care center is modeled: the facility is spotless but warm and inviting, the staff (especially clinical staff) are 10/10 on both medical proficiency and bedside manner, and you get answers and treatment...FAST. I don't understand why other urgent care centers...not to mention internal medicine offices...can't operate this smoothly. We typically get in and back at home with a diagnosis and filled prescription in about a hour. Dr Radovic, who owns the clinic and practices there I believe most days, is a top notch doctor who has consistently gone above and beyond for my wife and myself. If you live an hour away or less, you shouldn't go to any other urgent care.

This place is amazing. I've never waited longer than 5 minutes (last time was literally a minute)…read moreto get care. The time between the nurse taking your vitals and the doctor seeing you is minimal (maybe another few minutes?). Every single person from the front desk, to the nursing staff to the doctor himself are incredibly kind and they actually listen. I've been places where doctors act like they know your body better than you and it's extremely frustrating. Dr Radovic isn't like that. He listens, he believes you, he doesn't say "it's probably just because you're fat" like a lot of doctors love to do to every problem. This place is a little out of my way but I come here exclusively now.

I definitely have had my share of good experiences with NorthShore Health System at the Glenbrook…read morelocation. I have a wonderful. thorough physician, they were very efficient with mammography and bone density screening, and I have an outstanding off-site physical therapist. I'm disappointed with the patient follow-up protocols in the neurosurgery department. My hard-to-get appointment had been booked for months. It was abruptly cancelled this morning. They claimed they tried to reach me. I had no messages either through the portal or my home telephone line. Maybe try a little harder? I also was stunned at how unapologetic the receptionist was. Look, I realize it's a long holiday weekend, but our time matters, too. You came up short here. Do better.

I have dealt with Northshore University Health System for many years for myself, husband, and both…read moreof my parents. Northshore is much too massive to have any type of organizational methods or effective scheduling of appointments. Northshore is an absolute nightmare to deal with. Yesterday I was on hold for over 75 mins, and they still were not able to successfully schedule the appointment. Yes, you read the hold time correctly. Today I was on hold for 20 minutes; and they were still not able to successfully schedule the appointment. Apparently only 1 person is currently able to schedule appointments for this particular department. What? Do yourself a favor. Save yourself an immense amount of frustration and aggravation. Find a different medical practice for all of your doctor appointments. Northshore is the worst.

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

Never a fun time if you need to visit an immediate care center, but other than feeling poorly my…read morevisit here was worthwhile. The reception staff were friendly; however, they/the office had me do a test that was absolutely not necessary and though I didn't ask questions about it I was in a lot of pain and didn't even really think about it. They really need to move to a model where they are telling you why they want or need a particular test so that you can refuse if you want. Generally I would not opt out of a test, but this one was truly superfluous, and worth removing one star. The doctor I saw was excellent. She listened to my concerns and her exam did not feel perfunctory or rushed. She provided a prescription for immediate relief as well as a referral for PT and I've been undergoing treatment since. The waiting room was reasonably sized and comfortable, and I'm not sure if it was the day or time of day but there were only a couple other people there. The parking lot is huge, but this is kind of an outpatient medical center; in addition to the immediate care clinic there are offices, oncology services, and other specialists to be found here.

They are great with walk-ins and I was lucky today, no one else waiting for an appointment. They…read moreare really good at quality care and I've had nothing but good experiences here. The receptionist, the nurses and doctors here are top notch and you can expect nothing but superior service. One good tip that the receptionist gave me was to not come when they first open. She's like, people think that if you get there early, it won't be busy. That's totally the opposite and they are usually less busy late afternoon to really evening.

Never thought I would review an immediate care center but this location needs a review. I made an…read moreappointment online. Got here and was greeted by a lovely lady. I have been here before and depending who greets you, it can be an unpleasant experience. I was seen by the PA, Rebecca. Boy, I sure hope I got her name right. What a pleasant experience with the exam, conversation and recommendations. I had X-rays and the lady who performed the test was amazing. X-rays were read immediately and treatment was discussed. This whole experience was very much needed while dealing with so much pain. Everyone made me feel better. Round of applause Saturday staff!

You wait and wait for so long here to be seen by the nurse practitioner. She tells me that I have…read morewax in my ears and tries to take it out but it hurts. She couldn't take out the way and didn't know if I have an ear infection or not. I hate waiting and waiting to see a nurse practitioner. It took me like 2 hours almost 3 for me to leave there. They were so disorganized too. If it was a Sunday and I really needed to see them then I would go but otherwise I wouldn't.

I visited here for my child to see an ENT. The facility is fine; it's essentially a doctor's office…read moreassociated with Lurie rather than Northwestern, as there's no emergency services here. I was more than a little surprised that they don't have any sort of toys here for kids. My kid's pediatrician, dentist, etc. and even some children's stores we've been to have some sort of children's activity to keep them occupied. There was also a woman here who just was not friendly and seemed like do judgy, like she doesn't expect children to act like children--for instance, when my kid ran behind their reception counter because they left the door door to that area. There's lots of parking, so we had no issue there. Our appointment was fairly quick; from check-in to leaving took at most 45 minutes, and that's including seeing the physician and getting an x-ray. They must bill in 30 minute increments because the doctor said he saw us for 30 minutes, but he was with us for MAYBE five, so if they don't that's a little questionable.

I have nothing but amazing things to say about Lurie's Hospital and the incredible staff who cared…read morefor us during my son's surgery. From start to finish, the nurses were so kind, patient, and informative. They went out of their way to make sure not only my son was comfortable and happy, but that I felt supported and at ease every step of the way. They explained everything clearly, answered all of my questions, and made sure I fully understood the process and procedure. Thanks to their care and compassion, my son went into surgery with a smile on his face--and came out with one too. I'm beyond grateful for the amazing team at Lurie's. We truly couldn't have asked for a better experience!

Went to Glen Brook Hospital, which is part of North Shore. The doctors are amazing arrived by…read moreambulance. It was attended to immediately. The other day I had the opportunity to go to North Shore on Lake Cook Road as a walk-in. Some stitches and torn, and the doctor Mary HASSIb Md. took very good care of me, and she was a good listener. I recommend NorthShore Highway. Teddie kossof

I went to see Dr. Bicknese for the first time because she was highly recommended to me by a close…read morefriend. During my first visit I was told by her that she was very busy because there was a doctor in the practice on leave and she was overbooked. I had several questions for her regarding my heath, and I was told by her that she did not have time to answer any of my questions. But, she did spend over 5 minutes of our visit trying to convince me to get a flu vaccine, even after I declined twice. I would have rather she spent our limited time answering my immediate health concerns as opposed to trying to convince me of getting a vaccine I did not need. My second visit never even happened because she was overbooked and had no time once again. I was very disappointed in the service that was not provided to me as a new at this practice.