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Endeavor Physical Therapy

3.7 (9 reviews)
Closed 7:00 am - 5:00 pm

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Cottonwood Creek Nursing & Rehabilitation Center - Front entrance to Cottonwood Creek Nursing and Rehab center

Cottonwood Creek Nursing & Rehabilitation Center

2.2(10 reviews)
2.6 mi

I wish I could give zero stars. My dad was sent there after leaving the hospital and I fought like…read moreheck to have him transferred w/in just a few days. They knowingly left him soiled in bed for hours; mismanaged his medication (dangerous!); food inedible (therefore, lack of nutrition); given utensils w/ stuck-on food; nonattentive staff. The only times some changes were made was because I called the managers and complained. Things would go back to terrible w/in a few days. As soon as his insurance allowed it (took 3 appeals), I had him moved to Encompass rehab facility in Round Rock (which is fantastic). One lady down the hall would cry out for assistance for well over an hour to use the restroom. Other visitors would tell the staff (who could easily hear her calls for help) but they couldn't have cared less. My dad's roommate left as soon as he could, and another person I met took their parent out as soon as possible, too, even though for both of them it was earlier than suggested. They all went to other in-patient rehab facilities to complete their recovery. I looked at other patients, short-term and long-term patients, and none of them had smiles on their faces. To me, that's telling. Stay away from this place!

One star because none isn't an option. Place is now called The Springs...avoid it all costs…read more Mother-in-law needed help eating, staff would tell her to "feed her own damned-self". Told us if she needed help eating she needed to go to the dining hall!! If she were strong enough to get herself to the dining hall, chances are she could feed herself. Just unbelievable lack of care. She is a difficult patient but absolutely no excuse for staff behavior, errors, lack of caring, failure to do their jobs. Dumbfounded how this place is in operation. I pray the a-holes get a righteous dose of karma when they are relying on others to care for them!

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Cottonwood Creek Nursing & Rehabilitation Center - Cottonwood Creek Nursing & Rehab sign

Cottonwood Creek Nursing & Rehab sign

Cottonwood Creek Nursing & Rehabilitation Center - View from left side

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View from left side

Ignite Medical Resort Round Rock - Main Entrance

Ignite Medical Resort Round Rock

1.6(35 reviews)
5.4 mi
Wheelchair accessible
Certified professionals

Good service staff are friendly. Only problem is that they have a lousy food at cafeteria.read more

I cannot recommend this facility to anyone with a loved one who needs skilled rehabilitation or…read morehigh-acuity care. My family experienced repeated problems with severe understaffing that appeared to affect nearly every aspect of patient care. At times, it seemed there was only one nurse or aide responsible for as many as 17 patients. Whether that was the official staffing ratio or not, the level of care reflected a facility stretched far beyond its limits. The most upsetting experience was waiting well over an hour after using the call light for help with toileting. By the time anyone responded, my family member had already soiled herself. We ended up providing the care ourselves most of the time because we could no longer depend on timely assistance. On another occasion, a broken bathroom call light left her stranded for approximately 45 minutes, forcing her to attempt an unsafe transfer on her own and creating a serious fall risk. Unfortunately, these were not isolated incidents. During visits, I regularly saw multiple call lights going unanswered, families wandering the halls searching for help, and patients waiting far too long for basic care. At one point, while patients were waiting for assistance, several staff members were gathered in a back room eating together, leaving the floor seemingly unattended. Employees need to stagger breaks. The food was another major disappointment. This facility promotes itself as a high-end rehabilitation center, yet meals were consistently poor quality and lacked the fresh, nutritious foods patients need to heal. My family often felt compelled to bring outside meals, yet there wasn't even a microwave available for reheating food. I was also concerned by several operational issues, including the use of a shared open ice cooler instead of a more sanitary dispensing system. Delays in laboratory testing that could impact dialysis patients, where timely lab results are critical for safe treatment. There was no onsite lab and lab results were not posted or available for 2 days. What saddened me most was seeing vulnerable patients--including veterans and retired healthcare professionals--left waiting for basic needs such as toileting, hygiene, and assistance. No one recovering from surgery, illness, or dialysis should have to worry whether help will come in time. I understand that healthcare facilities everywhere face staffing challenges, but patients and their families deserve safe, compassionate, and timely care. My hope is that management addresses the chronic understaffing and operational shortcomings so future residents receive the level of care this facility promises. PS: The chief of culture Jim White owns casinos. This man has no clue about how healthcare is run or works.

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Ignite Medical Resort Round Rock - LuxeCafe

LuxeCafe

Ignite Medical Resort Round Rock - Lobby

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Ignite Medical Resort Round Rock - Therapy Gym

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Therapy Gym

Aria Memory Care

Aria Memory Care

3.8(10 reviews)
0.3 mi

My father arrived at Aria Memory Care in April 2015. He has been struggling with Parkinson's and…read morewas in the beginning stages of Alzheimer and Dementia. He was also recovering from a broken hip and was using a walker. Aria had the safest facilities for my father to move around. The common areas have wood floors and less clutter than other communities. I felt my father was safe. My father enjoyed being able to enjoy the out side on his own with access to their courtyard. Not all communities are set up where your loved ones can enjoy outdoors when they want to. The Facility Manager was very helpful in helping set up my fathers room as well as hanging pictures. Since my father was an engineer, the Facilities Manager took the time to have many great conversations with my father. It is great that Aria is dedicated to Memory Care. They know how to take care of all levels. The separation of cognitive and non cognitive guests is priceless. My father was able to have conversations with other guests with similar challenges. Having a loved one in a home is all ways difficult but when you arrive at Aria you really do not feel you are in a nursing home. It helped me when I was visiting my father. Last but not least the Executive Director Ceri Mackenzie is there for you and your loved ones 24 hours. I have seen this first hand. She was there for helping me manage my fathers needs. Her experience and knowledge comes in handy as anything can happen any time when you are taking care of our elders. The team reacts positively to Ceri's experience and enthusiasm. To sum it up, Aria is a gem in senior community. It offers clean, safe, easy to navigate common area floor plan, spacious individual units and a lovely courtyard to enhance for my father's daily experience. Mostly importantly, the team members are friendly, caring and do not hesitate to come to aide whenever the unexpected need rises. My father actually thrived and showed improvement in matter of weeks under their care. . I have had other family members in Brookdale, Sunrise and, and Emeritus. Aria Memory Care is superior above all other communities. I would recommend Aria to any of my close friends and family.

We moved our father into Aria in July after touring many different facilities in North Austin and…read moreCedar Park. Our Mom was my Dad's primary caregiver prior to her unexpected death so this transition has been very difficult. I chose Aria because the staff were all very caring friendly, the facility is very clean and modern, and the apartment/room was a nice size and well laid out to match, as closely as possible, my Dad's bedroom at home. My Dad has only been there 2 months but I still feel very confident I have made the right decision with Aria. Ceri Mackenzie is the medical director and she is very patient with the family and also with our Dad. She is knowledgeable and shares that knowledge to make us more comfortable with the transition. The nursing staff and aides have all been very friendly to Dad - especially Kristin, Melissa, Brandon and Jeannette - but they have all been wonderful.

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Aria Memory Care
Aria Memory Care
Aria Memory Care

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Endeavor Physical Therapy - physicaltherapy - Updated July 2026

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