They used to be great, then BSW bought them. Now they're almost never actually open. Their website…read morewill let you make an appt, and you will show up for your appt, only to find a "closed" sign. Don't bother, just drive right on the anyplaceelse.

If I could give this place zero stars I would. I booked an appointment online and waited over 2 and…read morea half hours to get anywhere. Go into an exam room and waiting, waiting, and waiting. They only have one physician available and a surplus of patients. I should have read the reviews online before coming here. Very disappointing. As far as the bedside manners go... I was not pleased with the lack of female physicians available. I will not be retuning here anytime soon.

If you value your time or basic respect, look elsewhere. Baylor, Scott & White requires you to…read moreschedule appointments months in advance, but then like clockwork they'll call two weeks before to reschedule. It's incredibly frustrating and completely defeats the purpose of planning ahead. Even when you do manage to make it to an appointment, be prepared to sit in their waiting room for 20+ minutes surrounded by people on their phones on speaker, with no staff attempting to create a comfortable or professional environment. The final straw for me was during my annual physical. I asked a straightforward question about HRT, and my doctor actually snapped at me, saying: "I don't do well woman appointments." Completely unprofessional and genuinely shocking to hear from someone who is supposed to be providing care. This place is disorganized, dismissive, and absolutely not worth the stress. I'll be taking my healthcare elsewhere.

Every appointment that I have had in the past year has been rescheduled: Appointments with…read morePCM-rescheduled, Appointments with specialists rescheduled. My PCM will not prescribe some of the medications that I have used for years! I had to take migraine medicine that had been expired for 4 years the last time I had a migraine. There are many other issues that would take allot of time to discuss, but I would foremost like to warn everyone that BSW's employee time is much more important than your time.

First impression: I've been to countless urgent care clinics; however, Care First is the best…read moreurgent care I've ever encountered. The vibe here is top tier quality, care and service. The office staff is amazing and friendly. My husband (the patient) and I were greeted with a warm welcome. We were in and out within an hour. Thank you for all your efforts and treating us with utmost care!

I'm a new patient and I have nothing but great things to say about the staff and doctors there…read more Keep up the great work and it's always a pleasure to come to my appointments

I will say depending on who your caregiver is makes a difference in the ER here…read more I did not care for the professionalism of my sonographer (ultrasound tech). Rude comments like "wait til I leave them room because I don't want to see all of that". However, P.A. Sandy has the most incredible bedside manner. Very knowledgeable, thorough and compassionate. The ER is always crowded but they really do try their best to make sure you're somewhat comfortable, offering warm blankets and checking in on you and even popping in to give feedback on wait times and labs.

TW- blood and injuries…read more Negligent care led to my father's fall and head injury, if I could give negative five stars, I would. We brought my father to Cedar Park Regional Medical Center in early October 2025 for severe dizziness and ear pain (he was later diagnosed with a severe brain abscess in February 2026). He could barely stand without falling. After check-in, he was left alone on a hard bed for over five hours with no food, water, or nurse check-ins. A nurse named Morgan did not put up the bed rails. While sleeping, my father rolled off the bed and hit his head hard on the tile floor. He had a visible bump, a bloody nose that appeared shifted to the left, and blood on his pants and the floor. When we called for help, Morgan gave us attitude and offered only a wet paper towel. She did not provide any pain medication,not even ibuprofen or Tylenol. My mom had to do most of the cleanup. They eventually took him for a CT scan and said nothing was wrong. Hours later, the doctor came in, said "you're really sick," and referred us to an ENT. No apology, no acknowledgment that their staff's failure to provide basic safety precautions caused the fall. When we were ready to leave, my father could not walk on his own. We asked for a wheelchair, but they denied it. " If he can't walk out of here by himself then he needs to stay" they said with so much attitude. My mom and I had to physically carry him out of the hospital ourselves. This place is dangerous for anyone who can't fully care for themselves. My father was more injured after leaving than when he arrived. If I could give this place negative five stars, I absolutely would. Please take your family elsewhere. I recommend round rock medical center which is where he got the proper care that he needed after he fell another time in February, hit his head and ended up having multiple seizures. Which then led to him getting multiple brain surgeries and traumatizing our family for life. He is luckily okay now which is a MIRACLE in itself. We talked to a multitude of doctors at the actual hospital where he got his treatment and they said that this place is not a good place and that they had worked here before and that they neglect their patients. DO NOT TAKE YOUR LOVED ONES HERE!!! ( I would include more photos, but they are pretty graphic. Cedar park regional medical center is a horrible place)

Made a same day appt for my sick child. We were in and out quickly. Staff was nice and polite…read more Also, besides Nextcare, they do accept Medicaid for children.

You call, you ask for help with a serious follow-up concern, and the incompetent person on the…read morephone says they'll pass the info on to the "provider" (i.e. the doctor) and they DONT. You wait all day, and call again, and find out no one passed on anything to the doctor. You have to start all over again explaining everything, and then they now say, "you have to come back in." That, my friends, is fraud and malpractice. What say you?

I went to St. David's in Round Rock even though it's a little farther from me, mostly because I'm…read morenot a fan of the North Austin location's ER. Honestly, I'm so glad I made the longer drive, it was completely worth it. When I got there, there were just a couple of people already checked in and waiting. It took about 30 minutes before I was called back to triage. After answering a few questions and talking briefly with a doctor, they explained there weren't any open beds yet, so I'd need to wait until someone came to get me for a CT scan. That wait was around 45 minutes, and after the scan, they had a bed ready for me in the ER. After some bloodwork and a few hours, I was admitted to the hospital and stayed for two nights. Everyone I interacted with was professional, kind, and really seemed to care. Big kudos to Yanci and Terri for being superstar nurses! Also, the hospital is so clean, which is very important to me. Although having to sit in the waiting room for a bed to open up while in pain was frustrating, I received great care from start to finish, and I'm really glad I decided to go out of my way to come to this location. I'd definitely come back here if I ever need care again.

My uncle was a patient in the St David's ICU for five days following a traumatic brain injury…read more Although I came in from MN and was only there for the last two.. every nurse that assisted in his care was absolutely incredible. His condition worsened each day on the ventilator and we had to make the difficult decision to remove his breathing tubes and take him off life support. It was the hardest decision of our lives but everyone's compassion and kindness made it bearable. My family cannot thank the staff enough for the level of empathy they shared, especially our day nurse James. Truly incredible group of ICU nurses and grateful to know there are such great physicians out there making a difference in the lives of their patients and families.

Dr. Nelson is an outstanding doctor who shows concern and listens to her patients. She is one of…read morethe best Physicians I have ever had any Doctor. Staff here is also very nice and knowledgeable.

I have never had issues with this clinic, or with my Dr., who is leaving this practice and going to…read moreanother practice whose hospital I don't want to switch to. So I have to find another doctor and I am reading these reviews. I have never been treated poorly, never have had to wait very long, longest would be 10 minutes, and I love love love the patient portal. Whoever is in charge of the portal, always gets back to me within 24 hours, sometimes that very day. It is a great way to connect with your doctor and inform them of changes or concerns (not urgent concerns of course), instead of having to remember to tell my doctor everything during my appointment. I am confident that I will receive the same care that I always have with whomever I choose. During my past care here, I have never had the feeling the office over books patients. Dr. Spitler always had time for me, I never felt like she was rushing me out. I hope to find the same care in the doctors that are here at the clinic now. If I do feel that way during an appointment, I'm history!

I have been a patient of Dr. Snook, Dr. Otto and Marc Wausson, NP for over a decade. My wife and…read moreelementary schooler have also been patients, here. We have always had the best medical care at FMC Georgetown! I love their staff, too. My schedule can be all over the place, so I love that they take walk-ins and are open for walk-in on Saturday morning.

I don't know where to start. I got a medicine that was completely life-changing and was very…read moregrateful, this is a medicine you cannot just stop taking. There are serious physical consequences to doing so.. you're a dizzy spell headache or you feel weak and can barely walk without feeling dizzy 24 hours a day for 3 to 5 days Just denied my refill. I have no communication from the doctors office. these people make me sick and I'm going to include a picture of my partial label without giving my personal info just so people don't think this is a troll review

We have a family of 8 and are very familiar with area emergency rooms. After some not so great…read moreexperiences elsewhere we started going to Family Emergency Room and have not looked back. They are hands-down the best in the area. They are competent, fast and the billing is more than fair and very smooth. Our latest experience was post COVID and their protocols seemed very solid as far as keeping patients safe.

Surprise billing like many other reviewers here. The woman at the front desk told me they were in…read morenetwork with Cigna. They aren't. They billed me for $3200 for a few hours spent there.