Even though I called ahead to make sure my dentist sent my x-rays and referral, it did not. Dr…read more Anderson's office was extremely helpful. Everyone was patient and understanding. Gerald Anderson took time to explain everything in detail and give me a thorough examination before I made the decision to get the root canal.

This practice is fantastic. They got me in same day for a root canal. Dr Anderson was very…read more professional and did a wonderful job calming my nerves and explaIning the procedure to me. I highly recommend.

The entire team at Sedation and Implant dentistry was great... from our initial consultation to the…read more2 separate days of procedures, the entire team was kind, understanding, patient and totally focused on our daughters comfort and well-being. We highly recommend them!

I have gone to this dentist for the past few years and was very happy with it ... until today. I…read moreusually see Dr. Russ who is wonderful and I have zero complaints about him. That said ... I will not go back after how poorly I was treated by Dr. Anderson today. I first saw Dr. Anderson last week because I had a crown that was bothering me. He made it clear he felt my tooth should be pulled because the tooth had a root canal and he is very opposed to root canals. He feels the infection in a root canal never goes away. I understood and appreciate his viewpoints as a naturopath, but there was no visible infection on the X-ray and my tooth only hurt when chewing. He also never checked my bite the first time I came in. After leaving the appointment and consulting with a friend and family member who both work in the dental field, they said he should have checked my bite and that it is not unusual for a bite on a crown to need adjusting. I then called and made a second appointment stating Dr. Anderson never checked my bite and I wanted it checked. He was rude when I arrived and made it clear adjusting the bite would not remove the need for an extraction. He said "you'll just be back in a week wanting it adjusted again" and "you need to make up your mind about what you want." I told him I wanted my bite checked and he did so - begrudgingly. Lo and behold, my bite was off and my tooth feels a TON better now. While I FULLY understand his perspective, I am not willing to have a tooth with no infection pulled. I also don't appreciate that I had to make a second appointment to have the bite checked when that should have been done the first time. What is most upsetting is how rudely I was treated by Dr. Anderson today. He was condescending and shaming. I felt like he was just trying to make money off of me. I will be finding a new dentist moving forward especially since Dr. Russ is retiring soon.

Dr Harrison ignored my concerns about pain following a root canal and crown that he put in. Fast…read moreforward 6 months and I'm looking at $4,000+ in fees from other providers to remedy his mistakes. Go somewhere else!

I hadn't been to the dentist for awhile so coming into this appointment I was extremely nervous…read more However, right from check-in I was put at ease. Lana, my DH was amazing, the best I ever had. She was friendly and non judgmental. She also did a fantastic job with my poor, long overdue teeth. I didn't spend as much time with Dr. Peterson, bUt she was wonderful too. Unlike other dentists I've been too, the didn't push a bunch of expensive, elective procedures on me. I had a cavity on my wisdom tooth, and they laid out the options and helped me make an informed decision on what was best for me. Where has this place been all my life?

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

Great and helpful staff. Got me in day after I called. Dentist is very experienced, knowledgeable…read moreand put me at ease with his great bedside manner.

Dishonest and wouldn't recommend. I checked to make sure Droel Family Dentistry was in-plan and…read morethey were. When I went and have my teeth cleaned (which is preventative care and free for in-plan dentists) I was charged. When I called to ask, they just dropped United Heathcare a week prior to my appointment and failed to mention this when I gave them my insurance card at the beginning of my appointment. I then got a piece of mail a week later saying I could pay for a membership and would get the in-plan pricing. Money hungry and unethical. DO NOT GO HERE FOR YOUR DENTAL NEEDS. Save yourself money and a headache.

I wish I could write a zero-star review for Droel Family Dentistry…read more They were kind enough to send three text reminders for my last scheduled appointment beginning about a week in advance. I responded with a request to cancel my appointment due to my dental insurance expiring. Laine, the Practice Manager, responded to my cancellation request to say that Droel "always verifies benefits/eligibility before your scheduled appointment" (with many typos). She also specifically told me that I am covered for the next ~8.5 months based on the Delta Dental benefit calendar. She ended her text with "You are definitely eligible to come in :)" About a month after my appointment, I was again contacted via text to say that "the plan we had on file seems to have terminated which has left a pretty hefty balance on your account" of over $1,000. This is extremely frustrating given what I mentioned above. I trusted Droel to be the experts on dental insurance coverage since it is something they deal with on a daily basis, but instead I'm left wondering if they are dishonest or downright predatory toward their patients on purpose. Despite their negligence on this issue, they refused to offer me any sort of concession on my balance due, and even threatened to send it to a collection agency. On top of this, their quality of care is severely lacking. Wait times are extremely long for any sort of procedure beyond a routine cleaning, which leads me to believe that the doctor, Andy is stretching his practice too thin. I've also had to have multiple follow-up visits to fix sharp edges and uneven fillings, further reinforcing that Droel only cares about volume and not patient satisfaction. While I'm fortunate enough to be able to just pay this balance and avoid any further conflict, I'm afraid that this is not an isolated issue with Droel Family Dentistry, and that their subpar level of care could lead to a significant financial burden for others. I hope this review does something to combat that. Neither I nor my family will be returning to Droel Family Dentistry for any future dental care needs.

Awesome group of people who helped me when I was really struggling with an infected tooth. I'd go…read morethere again in a heartbeat, but hope I don't have to, right?

I came in to have impacted wisdom teeth extracted a week after the consultation appointment- all…read morefine and dandy. I was off-put by Dr. Goldenbergs demeanor- not super friendly or considerate of patient's comfort and anxieties. After she placed the tourniquet, though loopy from nitrous oxide, I was anticipating the needle used to administer the anesthetic. She did not let me know what she was doing, so I asked if she was going to poke me, and she didn't explicitly state what she would be doing and it scared me. Overall the experience was okay, being that I was under general anesthesia, however I'm terrified for future procedures at this practice, if need be :(

Dr. Mark Wilson is a caring person, he is personable, he cares for his patients and will reachout…read moreby calling and checking up on his patients. When I walked into the office, the office staff is so friendly and they knew me by name. They treat my like family. Thanks

After biting into an olive pit and severely cracking my tooth, my dentist decided that I needed…read moreperiodontal work for them to be able to repair my tooth situation. Scheduling was super easy. Getting to the location was also easy. They validate parking and the lot is attached to the building, so you never need to go outside, if you don't want to. The procedure went very smoothly and everyone in the office was so capable and kind. I highly recommend this periodontist for when you need this kind of work. Thank you!!