Positive experience. Was seen on short notice for a root canal and staff was prompt and…read moreprofessional. Concise and thorough with procedure. Would recommend! *Had a poor experience at another well known dentist office in Tucson. This experience was quite the opposite. James Sather was great

I was referred to Dr. Sather for a tooth problem. He got right on it. After an X-ray, he found…read morethat I needed a root canal. Wow! the prep and procedure were fast and painless. I highly recommend him. Great customer service!

Had my very first root canal at age 70. Having no prior experience with them I was understandably…read moreanxious. It was a very nice experience: treated with respect, calmed my fears, and made the experience as easy as a root canal can be.

From the moment I walked in to my aftercare following the root canal procedure, well what else can…read moreI say - the care quality has been excellent. Dr. Funk did my root canal. His easy going demeanor and expertise made the process easier. I also appreciated getting a call from the office to see how I was doing. I highly recommend this organization.

The professionals were very knowledgeable and did not answer question not of their field of study…read more I was pleased that I arrived early and it was only 8 minutes and they sent me to get my root canal. Zero pain from shots (2 not my usual 4) and the Dr and his med asst were both fantastic and young! Great experience. Heading back for 2nd root canal. CM Edmondson

Very unprofessional front desk and scheduler. I was on my 45 min plus commute and they called 30…read moreminutes before my appointment time to inform me I had an out of pocket balance due day of appointment, while also claiming I got a voicemail about said balance which was not true. Also didn't offer any help for a payment plan or adjustment to ensure I still could have my appointment today.

When you need a root canal, you hate to put it off. I was pleasantly surprised when I called and…read morecould get in that afternoon with the caveat that I may have to wait which was no problem. I took a book with me. I was there about 20-30 minutes when they took me in for some tests and was told I need a root canal. Dr. Pena said he could do it later that afternoon if I wanted to wait and I did. Later they took me back and he gave me shots to numb the area. It hurt so he gave me a shot in the tooth which totally numbed it and when he finished the pain was gone except for a mild ache if I tapped the tooth. Everyone at the office were pleasant and helpful. Dr. Pena was considerate and caring. Being able to get in quickly and get the problem resolved was really wonderful and very much appreciated.

Dr. Pena is caring and professional and knows his work…read more Thank you for rescuing me from my tooth problems.. you're the best..

Great experience as a new patient !…read more I was seen at the Oracle office for an emergency procedure that was referred by my primary care DDS. Dr. Keippel and his staff were very accommodating and reassuring, and the procedure was explained to me in advance and every step along the way. The facility even stayed open after hours to make sure that I was taken care of and comfortable. Sure, it wasn't under the best circumstances that my first visit to Southern Arizona Endodontics occurred, but I am in NO pain today and am 100% confident if I ever need this specialized treatment again I know where to go. Thank You Dr. Keippel and staff !!!

I was sent here after seeing my dentist for a tooth ache. I have been here before for root canals…read morein the past, and was treated well. I have looked at the reviews, and I always pause when a person leaves a negative review and there is no picture or just a few reviews...one every year or so. I am not saying it is not valid.....it just makes me pause. Same for excellent reviews with no picture and one or two reviews. Hmmmmm........ I digress.... So....this is MY review based on a LONG history having gone here. The staff has ALWAYS been pleasant and helpful. I work with people all day, I get it....so I always try to be nice. I was in a LOT of pain when I got there, and waited quite a while (but I was seen same day for an emergency). The doctor took me back and did several tests to see what tooth it was. Once it was confirmed, he said we will do the root canal now. ((YAY))!! The needles in the roof of my mouth ALWAYS hurt me so much, but the doctor was so patient. I got all numbed up.....and it began. Apparently I had dead and decaying nerves, and that explained the pain, fever, and other unpleasant symptoms I was having. Seriously....I was in a LOT of pain. I am so blessed to have no more pain, no more temperature...and may I give a special thank you to Dr Smith....who loves and supports animal rescue...and has such an authentic presence. Thank you. :-)

I haven't been to the dentist in years, everyone on the team is absolutely amazing and incredibly…read moresweet. Everything is so clean and organized, it reminds me of my old dentistry back home. If you don't mind a bit of a drive, I would 100% try to get an appointment here. I forgot, they helped me remove my lower permanent retainer and get a replacement retainer, it was super easy and everything was painless.

Had a dental emergency over the weekend. I called at 9am and got in to see these great people at…read more0930. Issue was resolved and in 2 days I'm feeling much better. Nothing worse than dental pain. Go see Jeremy. You won't regret it. The accounting and scheduling is top shelf. My last dentist couldn't keep the bills straight and didn't have the quality equipment for quickly doing crowns and X-rays like Precise Dental.

This is the first time I think we have reviewed while still in the office. We are visiting for a…read moreendo treatment that was previously scheduled. It first started with an overcharge for an evaluation. The moment insurance caught wind, the account had a credit. Secondly, my husband received multiple calls and texts to "confirm" his appearance at the appointment. These all requested for us to arrive "early" for the scheduled and confirmed appointment. We show up on-time for the appointment, check in with front desk. They accept payment and tell him to sit. Actual appointment time comes and goes.. it's is now 45 minutes AFTER scheduled appt. Ask how much longer & then inform it will be another 15-20 minutes!!! Understand they did not called back for the treatment until a HOUR after the scheduled appointment. No one said at any point that the staff was running so far behind. When we checked a simple "treatment time is running xx amount of time behind" would have easily gone from 0 stars to atleast 2-3.. just based off communication!!! I am recommending that our regular dentist avoid referring any patients to this location. They incorrectly overcharge for treatment and then make you wait for ridiculous amount of time before treatment. They shouldn't request early arrival if they can't hold up their end of the bargain and begin work promptly for a scheduled appointment. Disappointing service especially when staff was pleasant.

Disregard for HIPPA... The way they have their lobby set up creates a set of front row seats for…read morepatients to hear to everything the receptionist says about your treatment and payment. About four people knew exactly what I was getting done and how much I paid for it before I even sat down in their lobby that day. Rude surgeon... The surgeon showed up for the last 3 minutes of the one hour consultation appointment I had waited months for. As soon as I expressed my fear about proceeding with surgery, he dismissed me entirely. I asked if this biopsy would be anything like a different biopsy I had in the past, he ignored me and asked if I had "diabetes or something". I never got answers and I can't imagine trusting someone like that with a procedue involving full anesthesia. Poor communication... After calling twice to make sure the insurance had gone through and the account was paid up, I was reassured I had no balance. Until I received a text notice months later about an overdue balance. I received no calls, no emails, nothing at all to indicate that I had a balance. When I called about this, they informed me that they had known about it for over a month, but that I now have 30 days to pay it. I won't ever be going back.