I have a split HVAC system with 2 zones. Upper and lower level on two thermostats…read more About 2 months ago I had Nexgen come out and after they charged me over $1000 for parts on a 5 year old unit the problem was not solved. I had another company out as well that could not figure out the problem. After calling the home builder I found out about BWR. Skeptical, I called them. I had to wait a week for an appointment but it ended up being well worth it. Efrain and Paul came over. Asked a ton of questions and got busy. Within 30 min he had a solution to my problem. Within 1 hour my system was fixed and I paid a small service call fee. Wow.... Businesses like this still exists! Efrain and Paul are 2 fine young men that really care about making the customer happy. I've been in a service related field for over 30 years and it's rare to meet people like this. Oh, he did mention that the company was good to him and treats their employees well. I could see it even without him telling me. So for HVAC go to BWR and ask for Efrain and Paul. You may have to wait but you won't be sorry. As for Nexgen. Now I know why you need giant billboards all over town.

Just had a wonderful experience from 2 technicians Larry and Jacob. They were informative,…read moreknowledgeable and helpful in what they were doing to our water heater system. They were here when they said they would be at our home and on time. The value of their service was very appreciated. Thank you for all your help.

This company and the owner David is grossly incompetent and negligent. My home required a 5 ton air…read moreconditioning unit yet David the owner provided me with a 4 ton unit. Not only is the unit too small to service the square footage of my home in Huntington Beach, the supplies and returns were also undersized such that the HVAC system failed inspection. The city of Huntington Beach failed my system, as it did not pass the Hers test. I tried to make contact with the owner who has dodged and ditched all of my calls and emails. Consequently, I am now going to be in litigation with him. My recommendation to anyone considering using his company is to run and find a reputable HVAC vendor.

Great service. Owner is friendly as well as his workers. Professional and fair pricing. Very…read moresatisfied with the work done to our existing system.

Once upon a time, there was a heat wave that came unto the land... that was this summer. It was an…read moreunbearable time to be without the comforts of air conditioning. It had been about 15 years since I've grown accustomed to the luxury of the advent of this artificial climate controlled environment. For most of my life, I've not had the benefit of this at home. I would only be blessed with this amenity at work, for most of my adult life. I'm not sure how I was able to survive the sultry(yeah, during those Indian Summer nights, toward the end of summer) and dry summers(That's all the time) of Southern California. Born and raised in Los Angeles, and moving out to the SGV, I've seen my share of Summers here. But, this year with the weight of the Pandemic 2020, and the Safer at Home orders. I have not been able to escape LA, on vacation as I usually do these past years. I was chained to the abode and the Air Con was going all the time. Although, this A/C unit is pretty new, it was getting a run for the money. Lo and behold, just 10 scant days ago, the unimaginable happens! My A/C didn't turn on! Luckily, I was a subscriber with Fidelity Home Warranty, they dispatched an work order with A&M. However, I was one of the many! It took 4 days (no fault of A &M) for Shaun to get the time to come by. Shaun was a trooper! He gave me the straight scoop, no malarkey. On his first visit, he was up on that 3rd story, in that hottest of days of the current heat wave! He gave it his best shot, but had to order some parts. Troubleshooting, he remarked, we won't know if it'll work when the parts come in.... Today, Shaun was able to make it back with the parts needed, he was up there on that 3rd floor roof again, in that hot sun, it was touch and go, but Shaun came through like gangbusters! Even though, the part was replaced, Shaun had to do some heavy duty troubleshooting to find the culprit. Needless to say, I have now regained my humanity! I am back in the land of the living! A/C has been restored and all is well in my Kingdom again! All hail Shaun of the Alive!

I've had A&M come by to repair our air conditioner a couple different times (for different…read moresystems). They're quick to respond and very good at what they do. They are my go to guys whenever I have an issue.

I used Nick to replace an AC unit at a large property I rent. As an out of state landlord I need…read moresomeone who is responsive and gets the work done without delay as I am not around to take care of things myself. That is Nick's strength. He is extremely responsive, comes out immediately and stays on top of the project until it is complete. He does not miss appointments and I have never had to chase him on anything. After the cost of the unit came in above the estimate he took it on himself to get me a partial refund from the supplier after I had approved the higher price. Not sure how many people would bother to do that. Was very satisfied. I am in the process of using him again now to replace my hot water tank that failed after a leak. As before, he came out very quickly to locate and repair the leak, and has stayed on top of the project to find me a replacement tank and get it installed quickly. (Unfortunately I can't use the type that Sears always seems to have in stock.) I will update this after the work is completed.

I would not trust Nick and his associate to do any HVAC work in my house. Don't waste your time and…read moremoney on these guys - they'll likely leave you out to dry. Nick and his associate installed the air conditioning units in our main house and an in-law unit during a remodel a few years back (we bought the house after it had been installed). We had to ask them to return to address the AC systems failing frequently - during the summer, the systems would fail once every month or two due to coolant leaks. Most visits they would simply refill the coolant and leave, claiming to be too busy to address the actual problem. A couple times they tried to find leaks, but sure enough, a month or two later we had no cool air. Now after three years and probably 20 interactions with these guys, they refuse to help us any longer - so I've resorted to paying a different company (I'm in almost $2,000) to correct the mistakes made by Nick - in both our front and back house. I'd cut Nick a little more slack, but the new guys we brought in were able to get us up and running, and address the problem on the first try.

Our water heater broke on a Sat evening. Juan C. installed a replacement before 5pm the next day…read more Everything went smooth.

Our old gas water heating unit wouldn't re-light late one evening, and Payless was there to save…read morethe day with a replacement the following morning. Payless had installed our unit a decade-plus prior, so they were my first call. The online request / booking system was easy to use, and a technician (Daniel K.) was dispatched first thing the following morning. He was friendly and knowledgeable, providing multiple solution options (ex: switch out some parts on my old unit, replace the water heater, etc.) at various price points and gave his non-pushy recommendation based on our specific circumstances (ex: how much longer we planned to live in the home). Once we decided to replace the unit, Daniel K. was super efficient, making the swap in one hour, clean-up included. I paid by check, and shortly thereafter received a detailed invoice / receipt for the services in my inbox. I would highly recommend Daniel K. and the Payless team. The entire process was efficient and professional.

I called them for a diagnosis because my AC system was freezing up and there was no airflow coming…read morethrough the vents. I explained this during our initial phone call. They said they'd send someone to check it out. About an hour later, the technician told my wife that the system was working fine, but he recommended cleaning the coils and charged us $200, even though we had just had them cleaned recently. After he left, the AC froze up again. So, the $90 diagnosis fee felt like a waste of money since nothing was actually diagnosed. Also this company has had there contractors license cancelled in march 2024

Husky Air absolutely deserves the recognition. From start to finish, they were professional,…read morehonest, and easy to work with. I called them out for an issue with my HVAC system, and they showed up on time, quickly diagnosed the problem, and had it fixed without any unnecessary upselling or runaround. What really stood out was their attention to detail and how clearly they explained everything. It's rare these days to find a company that takes that kind of pride in their work. The techs were respectful of my home, cleaned up after themselves, and made sure everything was running smoothly before they left. If you're looking for quality HVAC work in the Fontana area, I highly recommend giving Husky Air a call. Good people doing great work can't ask for more than that. Let me know if you'd like to personalize it further with names, specific services (e.g., AC install, repair, maintenance), or dates!

Responsiveness: 10/10 Responded to request ASAP…read more Service: 10/10 Our ac hasn't worked in about 5 years. We have been relying on our 3 portable ac's to survive the heat; and on our electric blanket to get through the winter. Sammi (owner) let me know that his technicians were nearby and could do a quote ASAP at 8:30 pm! The technicians (Waleed and another person) completed the job in 30 mins. We are now enjoying our central ac for the first time years.

Our AC was broken, not blowing cold air. It was hot Sunday, I contact HVAC, and get response…read moreimmediately. Also I got the tech came in that afternoon. We have the AC repaired and running, washed us for free. Also helped us tape the line for protection. Service is great, people is great. But the price is bit high, we changed the compactor, cost $495. If you don't mind the price, and want get thing done ASAP, HVAC will be your choice.

My A/C stopped blowing cold. On a recomendation of a friend who works in the A/C supply buisness I…read morecalled Jeff. He really knows what he is doing. I highly recomend him.

Wilkinson Heating & Air has been providing service for our mini-split A/C system for many years…read more They have continuously provided excellent customer service. Jeff & his employees are professional, prompt, and respectful of our home (e.g wear booties while working on carpet). They send a text 30-60 minutes prior to their arrival time. Their prices are competitive. I highly recommend them for any heating or air conditioning projects or servicing.