Trang did an awesome job with my session. She was detail…read moreoriented from the beginning by asking detailed questions on what I would like. From what I told her, everything turned out perfectly. I would highly recommend The NOW as well as Trang!

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

My first Thai massage! Fun experience and well worth $85!! I got a massage from the top of my head…read moreto my pinky toe! Room was clean and staff was professional. Def a way better deal than the $200 massage at my hotel's spa.

I do not write reviews at all, but this place honestly deserves it and more, service was very…read morewelcoming and kind. The sweet lady that gave me my combination thai/swedish massage was incredible. I do bodybuilding and my muscles always tense up and get so sore, this truly helped me so so much, i felt like a new person leaving the place. I have never felt something so relaxing and great. Thank you!

I got the couple's massage for my gf and I and it was fantastic. Their Inspire massage is worth…read moreevery penny. Everyone there was very friendly and welcoming, especially considering this was our first time. They offer excellent variety and customization in their packages so we'll definitely be back.

This spa is in the Mercado with tons of parking .You walk in and instantly know you're about to be…read morepampered . The relaxation room overlooks the lake and has chocolates, snacks, and fancy infused water, so basically it's a trap to keep you from Leaving! It's unisex, super chill, and the treatment rooms have ocean sounds that made me forget I live in a desert. Chelsi has actual magic hands. I got a hydro facial and walked out glowing like I wasn't about to step into 110‑degree Arizona reality.

The place is very clean inside, with comfy couches and chairs. Water, tea and a candy dish is…read moreavailable for guests. Staff is friendly and responsive. I've been going for about a year now to see Meena. I've had only positive experiences. Meena has good listening skills, a variety of technical skills (Thai/Deep, etc) and the ability to apply as much or as little pressure as feels helpful. She also has a kind disposition, which makes the overall experience more pleasant. I highly recommend Thai Wat Pho Massage!

Best place to get a massage in Olive Arizona in my opinion can't fail great place Khlein. Great…read morepeople.

I have been to this place multiple times in the last few years and am never disappointed. I usually…read moreget the combo massage and because I request medium to deep pressure, I get worked over like a rented mule and walk out feeling like spaghetti noodles. Their prices can't be beat either. Go! Now!

Booked at Lala Luna Massage & Spa in Scottsdale for my hubs bday couples massage session about a…read moreweek ago, and boy were they professional! We were a lil skeptical being first timers here and no stranger to couples massage experiences, however they did not disappoint! They offered us coconut oil package, took great consideration of our preferential areas, and really muscled-in on each of our bodies individually; honing in on where we each naturally distributed our weight and carried most tension. Of course I'll leave a good review! Thank you so much to our therapist team.

I dropped in for a foot massage without an appointment . I wasn't sure how long it would be before…read moreI was seen but they called in in immediately. The vibe was really nice. They were playing relaxing music and the place was very clean. I enjoyed the massage. A couple things took me out of my relaxed state. First, the table was creaking while the person next to me was getting massage. Next, the door to the lobby was open and I could hear the conversation and it too interrupted my relaxation state. Other than that, I thoroughly enjoyed the massage and will definitely try this place again..

Best message I've ever had! My mom randomly came in here once before the pandemic, and now she goes…read morehere once a week. She booked a massage for both of us, and it was amazing. The attention to detail! The pressure! How reasonable the price was! I'll now be asking to come here every time I visit.

Ali is amazing! I…read morewas suffering from a lot of back pain, and tightness from lots of exercise. Ali gave me some good knowledge about what was going on with my body, and then proceeded to work out the tension. She's very firm which I think is hard to find, and is totally my style of massage. I always feel amazing immediately after and for the few weeks following. Thanks!

Could not ask for better!! I have a very physically demanding job. Because of that I experience a…read morelot of low back and bi-lateral hip pain. Every time I have left a massage with Ali, I feel like a new woman and my pain is vitally gone. I will be back again and again. Anywhere Ali goes, my back and hips follow! Thanks Ali

I was about to get a same day appointment and it was fabulous! 90 minute Thai yoga massage was…read moreincredible. My therapist didn't speak English but his translation app worked great she's I was able to convey some pain points in my body.

I was told to arrive 5 mins early when I called to book. So I did…read more No one came out to greet me until 6 after. So I waited 11 mins to be greeted. I got the combo. Not a fan. I was very cold because I was left 5 times, one time for 6 mins, during my massage 120 min massage, with exposed wet feet. One of the other massage techs came over and apologized as I was laying there waiting for the girl to keep coming back. He put a towel over me and a leg support under me. Very nice guy. So my combo massage was bout 95 mins vs 120 due to starting late and she kept leaving. When I booked I mentioned I had a 20% off. When it was time to check out they had me standing there late for work for 12 mins while they called around to see if they felt like taking the 20%? It gets worse. After I had been there 2 1/2 hours now due to my massage starting late and then them wanting to hold me there until the owner could get there which was unbeknownst to me, the owner flew up in her car and attempted to bully me out of accepting the promo that I told them I had before even booking. I told her it was not going to happen. That they were going to take a non-expired coupon that they have produced at some point, while claiming they've never made a coupon? But still couldn't explain how I actually did have a coupon that they have made at some point! None of this should be the experience of a first time customer, my time is just as valuable as their's. And I was late to work.