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    Engage Aging Life Care Management

    5.0 (1 review)
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    5 years ago

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    San Diego Home Caregivers

    San Diego Home Caregivers

    5.0
    (62 reviews)

    When my 102-year-old mother came to San Diego in December 2025 for her winter stay, we realized…read morethat she had declined significantly from the previous year. While still able to get around with her walker, she needed assistance for many of her daily functions. As we are both in our late 70's, we determined that some in-home weekly assistance would be needed. Relying on Yelp reviews we contacted San Diego Home Caregivers and met with the owner Sterling Miles. It was clear from the start that finding the right caregiver and meeting all of Mom's needs was his top priority. He even gave us information on other options in case his services might not meet our needs. He is genuine in his concern and commitment to providing top level care. We could not have been more impressed when we met Mom's new caregiver Jasmine. Her cheerful, warm personality was a perfect fit, and Mom was immediately comfortable with her. She went out of her way to not only care for Mom but to also help us in any way she could. Unfortunately, by the end of January Mom was at the end stage of her life. Because she was so comfortable with Jasmine, we had her continue to come even though Mom also had Hospice care by that time. As 20 family members came to say their goodbyes over the final two weeks, they were also very impressed with how caring Jasmine was and how much Mom appreciated having her there. We highly recommend Sterling and San Diego Home Caregivers.

    I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

    BrightStar Care

    BrightStar Care

    4.3
    (11 reviews)

    Since it's been many months since BrightStar Home Health has been caring for my dad, I want to…read moreupdate the review I previously submitted. I am very happy to report that BrightStar's 5-star rating still stands! Our family has never been let down by this company and the wonderful staff they employ. They are professional, caring, dependable, and everything you would want to take care of your loved ones. Rarely do we find such wonderful consistency these days, but our family is absolutely thrilled with the service provided by BrightStar.

    One star. We hired…read moreBrightStar Care of Carlsbad for a specific, time-sensitive postoperative nursing visit to remove my 87-year-old father-in-law's stitches following two Mohs surgeries. Although the appointment was confirmed the week prior, the afternoon before the confirmed appointment, the owner, Dan, texted that their nurse had a "personal matter" and could not come. He offered to have the same nurse come two days later, but BrightStar apparently had no other qualified person available to honor its commitment. The nurse's personal circumstances are not the issue. The issue is that a home healthcare company accepted and scheduled a time-sensitive medical service but was not ready, willing and able to provide it and had no backup coverage when its assigned nurse became unavailable. This created unnecessary last-minute stress for my already-stressed father-in-law and our family. BrightStar was going to charge $250 for this visit. My godson, who is a physician assistant and unfortunately moved, advised that removing these stitches should ordinarily take less than 10 minutes and certainly no more than 15. The assisted-living facility was also so close to BrightStar's office that Dan specifically said the nurse could walk there. Although the price seemed extremely high for the service involved, we agreed to it because we needed a dependable professional to handle this promptly and conveniently. BrightStar nevertheless canceled at the last minute without providing a replacement. Our earlier communications regarding the agreed all-inclusive $250 charge were unnecessarily frustrating as well. After I clearly confirmed that the $250 included any applicable credit-card fees, Dan nevertheless revisited the issue and said that approximately $7 was "not worth fighting over" and that BrightStar would eat the credit card fees, as though BrightStar was doing us a favor rather than honoring the all-inclusive price that had already been agreed upon. We never had an opportunity to evaluate BrightStar's clinical staff because BrightStar failed to provide the scheduled service. I therefore cannot comment on the medical competence of its nurses. However, based on the owner's communication, the lack of reliable backup staffing and the failure to follow through on a time-sensitive commitment, I would not feel comfortable relying on this location for the care of a vulnerable family member.

    Engage Aging Life Care Management - homehealthcare - Updated August 2026

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