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    Enh Express Care

    2.4 (13 reviews)
    Closed 9:00 am - 7:00 pm

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    Eastern Niagara Hospital

    Eastern Niagara Hospital

    2.8(5 reviews)
    3.0 mi

    1st time I went to the ER at the old location, I had to have my knee x rayed after a fall. Had to…read morewait 5 hours, in great pain. When my knee still hurt a lot a week later, I consulted an orthopedic doctor who took one look at my x rays and said, "these x rays suck. Did you by any chance have them done at Lockport Hospital? Don't ever go there again." Turned out my kneecap was fractured, not bruised as I was told at the hospital. Next time I went to the ER, at the new location, the day after thanksgiving, I had to wait 11 hours! 8 in the waiting room, 3 in the exam room, before a NP came to see me! I was told after 2 hours, if I left, I'd still be charged as they'd taken my blood pressure and asked why I was there. I had a very bad UTI and horrible back spasms with sciatica and numb feet. I have had back surgery, told the NP this, asked for an antibiotic for the UTI, and a muscle relaxer and pain killer. I've had these bad spasms before. I got an antibiotic, she refused to give me anything else I asked for, despite my history and telling her to look at my surgical scars. She refused to get the Dr on duty to talk to me. I told her, if I was an addict I could've OD'd a dozen times on what I could've scored in any bar in Lockport in the time I was at the ER. Left very angry, in tears from the pain, barely able to walk by now. Pharmacies were all closed by now, too. Was told, they were short of staff, as "no one wanted to work a holiday weekend." Excuse me? This is a HOSPITAL! When you enter medical fields, it's with the understanding you will be giving up your normal hours at times. NOT MY PROBLEM. Where I work, if you're scheduled to work and don't show up, you get written up, walked out, or FIRED. Told my orthopedic surgeon this the next day ( called him on a Saturday to get some scripts called in for a muscle relaxer and pain killer) and he called the chief of staff or whatever the boss at Eastern Niagara hospital is called, and then called me back to say they refused to call me to apologize. So, he was going to be advising his patients to stay away from this hospital if possible. I know I'll go to Suburban or DeGraff if I ever need an ER again. I'd give this hospital zero stars if I could.

    My mom was admitted for emergency surgery at Eastern Niagara Hospital in September 2018. I was in…read moreCalifornia and flew back immediately. When I saw she was going here I was nervous after reading some not so shinning reviews. I can honestly tell you she got the best care possible and have joked that if I ever need surgery, I might fly home to have it done there. From the very first conversation over the phone with Dr. Jeffrey Schratz I knew my Mom was in great hands. He literally saved her life. He is not only a skilled surgeon, but a caring, wonderful person. I could go on for pages more about him, but will save that for his 5 star review. The nursing staff and aids both day and night were amazing. Mom spent around 18 days total for two surgeries and recovery. The level of care was exceptional! I wish I remember everyone's names but; Diane, Suzy, Theresa, Allie, Melinda, Ivy, Emily, Sydnie, Sergio, Chrissy, Hannah, Bridgitte, I know I am forgetting a few names, but not how awesome each and every one of you are! I know that your job isn't easy. You are dealing with people on their worst days. But each and every one of you handled whatever was tossed your way with skill, professionalism and caring. I can't thank you all enough! Is Eastern Niagara Hospital a good hospital? No, it's a Great Hospital!

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    Enh Express Care - hospitals - Updated July 2026

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