Absolutely wonderful place, best place l have ever been. Priest was a little creepy, lol. They had everything meticulously organized to perfection. Care was wonderful. Surgery went great. I would definitely go back. Wish there was more l could do for them than 5 stars. Also very very clean, didn't think places like this existed. read more

Regarding the ER: Having autoimmune and genetic diseases, I am a somewhat frequent flyer. 95% of the time I come here, the staff are very friendly and compassionate and i'm usually in and out reasonably quick. I am especially grateful for Dr. Woodrow who I have seen at least twice now. He takes the time to check on me, address concerns, and make sure I leave equipped to handle whatever I am struggling with. read more

I was having sever stomach pains, so my fiancé rushed me here to see a doctor. We waited FOUR hours to see someone while I was squirming in pain. The staff seemed uninterested in helping me and I had to ask multiple times when I would be able to see someone with either a "you're next, so soon." Or, "They are about to discarge a few people so soon." Only for another person in the waiting room to be called, I also know for a fact 3 peoe who checked in after me got called in first. I know I don't know the health situations of these people, but I am literally kelled over physically shaking and crying. Than I was told it is just intestinal distress, take some Pepto bismo and go home. This will probably leave me with a $3,000 bill just to tell me to take meds and go home. They are infuriating, I don't think I will come back here if I have another emergency episode. read more

I was required to go to this hospital for my Surgeon , Dr Kathleen Keely Boyle. I had a full hip replacement at this hospital. Both Dr Boyle and this hospital are truly outstanding . I sat in the waiting room for like 2 minutes before they started prepping me for surgery, really good timing. A little overwhelmed, they explained directions slowly and went over them a few times. I was very nervous about being at a hospital , but they worked HARD to take that away. All of the medical people talked "to me" and not at me. Finally surgery ... time to really freak out. I was 49%sure I was going to bail and 51% chance of staying even though I was in the surgery theater . The nurses and tech were awesome!!! I never felt like meat on a slab (I've had operations before and definitely felt that way). The older male nurse (almost 30 years experience as I recall) was so cool and kept me from freaking out- explained everything and I felt welcomed! The surgeon (Dr Boyle) was on point as always, smart, quick witted, and it was very obvious this doctor was at the very top of her game. Before I knew it, I was in recovery - a place I had problems with at other hospitals . No problems here! They were awesome again, took time to address me directly and were very personable and made SURE I wasn't in ANY pain. I'm gf to my assigned room for the evening (1 night stay). The nurses on the 4th floor were awesome again. When I was hungry at 11pm- they found yummy food for me (BtW- the food is the BEST at this place!). As a Vegan they obtained great food for me- really rare for a hospital (see picture below). Finally, it was time to go home. The paperwork was streamlined and they DIDN'T make my ride wait forever while they looked for paperwork. It was all seamless and very efficient and I was with my ride home 2 minutes after he arrived. I've been in several hospitals in my life, this was the most organized, streamlined , and caring place I've ever been to. From the security guards showing me how to get from A to B to the top notched surgical staff and surgeon. I have no problems giving poor reviews and have many times in the past, BUT this is NOT one of those times. This St. Joes and The UB Medical orthopedic program gets my highest review possible. read more

St Joseph Hospital - Vegan breakfast- they had so much more but it's all I wanted . - Hospitals Near Me - Cheektowaga, New York

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So after reading some negative reviews, I was rather nervous to come here for my first time. I'm so glad my experiences were great and I can honestly say I would rather drive out of my way to come here than go to the hospital which is right around the corner from my house (Millard Filmore Suburban). My first visit here was for a pre-op appointment for a tonsillectomy about 1 week prior to surgery. My wait times were short for each thing I needed to do, from preregistration, to lab work, to chest X-rays, to a physical. Everyone was very nice and the experience was quite personable actually which is something I always favor (even paid triple tuition for small classrooms at a private college - perhaps not to smart but it is my preference!). My next visit was for surgery, in which lies my only complaints; everything was fine until after surgery. But my first nurse I had coming out of anesthesia sort of was coaxing me to give a lower pain grade than I truly felt. She was such a sweet sweet nurse and was wiping my tears away and just being so endearing so I don't feel she was doing it other than possibly a little pressure as her position and maybe many patients confuse their levels of pain because they are scared and nervous and emotional. Then, when I saw my last nurse Bob who saw me until the end of my stay as an outpatient, I felt very frustrated because I had an extremely painful tonsillectomy and I tried to nod my head yes and no to his questions and hold up fingers for my pain management and his response was "ok we are not going to give nods and hold up fingers I need to hear you respond". It was very frustrating and insulting and I remember looking to my friend giving the ride like "why aren't you speaking up for me?" But after my doctor who performed surgery stopped by to see me, Bob seemed a bit more understanding that my throat is a mess. I think maybe there should be a little meeting to discuss the effects of adult tonsillectomies because they aren't as common and the older you are, the more of a nightmare (it's a long, dreadful recovery that most adults over 30 describe as the most painful experience of their lives - and I can attest). Other than this situation, Bob was a nice nurse just doing his best. Again, I think some quick information sent out to the severity of this operation is needed and the nurses may be a bit more understanding. After these two experiences, I was going to leave a 4 star review but my re admittance to the hospital 3 days later really left me feeling so warm and fuzzy towards this hospital that they earned that last star back: So 4 days after surgery I absolutely could not take the pain anymore. I couldn't swallow at all and could barley breath due to swelling. I originally went to Millard Filmore because it was a Saturday when doc is closed and this is also waking distance from my home. I was informed my doctor is not in network there and I would likely need to be transferred to St Joes Sisters of Charity where my operation was done. Once they reached my doctor, I took an ambulance over there. Mind you, I was still in pain because they didn't give me very strong meds at Millard Filmore despite being there for hours. As soon as the ambulance got me to st joes I felt almost immediate relief! They quickly registered me in ER as I had to wait for a room and the doctor said "don't worry, we got more pain meds than pain you can ever have!" And I was given something that took away so much of my pain so fast! Ahhh relief! That's all I wanted since surgery! Once a room opened for me, I went up to the surgery recovery floor where I spent the night and was discharged by about 1:30 the next day. I had my own room with TV in ER. Once admitted to my overnight room, I had my own large room. It was wonderful! Not all rooms are alone so please don't expect this - I just got lucky! And yes they have TV with minimal channels, but enough options to please most. They provide a baggy with basic hygienic needs. And you can ask for earplugs, hospital socks, etc. at no extra charge. I recommend they offer eye masks as well because the lights can be very bright from even just the machines they hook IVs to .. let alone if you are sharing a room and sharing those disturbances from another patient being treated. Hopefully they will offer that sometime. The staff was all very nice to me. I loved my overnight nurse so much. I wish I could remember her name. But anyways, they did not give me a hard time at all about pain meds or doing things to make me comfortable. When it came time to discharge, I truly did not want to leave. Everyone was so efficient and caring. I was well taken care of since the moment I arrived and until this moment, I had no idea hospitals were even capable of being so wonderful! I just assumed everyone was too busy to be truly nice to anyone. Upon discharge, I was given a small plant of budding flowers and a thank you card for being a patient. read more

St Joseph Hospital - Flowers sand thank you card from the head nurse and staff on the 4th floor recovery .. kindest gesture of a hospital I have ever seen! - Hospitals Near Me - Cheektowaga, New York

See other st joes Hosp reviews too. Had to have a simple x-ray. We entered the hospital and the aid behind the main desk walked us to the x-ray dept to check in. Everyone was a pleasure to work with. The check in person to the x-ray tech were all very nice. And she was nice and showed us a short cut to the exit. My experience today for a x-ray was A+ read more

Most horrible hospitality service!!!!!! Almost every nurse is rude and / or had an attitude. Every single nurse asked her to sit down and clam down when my cousin couldn't physically do it due to a back injury.No wonder why theu are called Sloppy Joes , but that I an insult to Sloppy Joes cause they are actually pretty tasty. We were there for 3 hours and made her stand that whole time! The one nurse came in to fill equipment and make the injured patient move out of her way to fill up the container! The doctor who took her Xray barley helped her and asked her to move a certain way when she couldn't and then asked my cousin to "leave the room cause your not cooperating". I highly recommend to come here if you don't want to treated with with the full care you would properly get at a hospital that actually gives a damn. read more

I'm only commenting on my own experience there. The ER treated the immediate problem but then things went down hill from there. The ER doctor was fine. Had a thyroid storm heart rate 180+ and and a bad heartburn sensation. BP not too bad. Diltiazem CCB did the trick. Then it became Walmart style medicine and records keeping The blood work showed no signs of a heart condition or heart damage. I had an un-diagnosed hyperthyroid condition. I'd drink and take Benadryl and Melatonin to get to some sleep. Thought it might be some form of depression. My mind was always going. Couldn't sleep. Kept losing weight. Should have seen a doctor. My bad. But I was hesitant from a history of bad medical experiences like this one. I was put in the cardiac ward. I still smoke and drink 3 gals of good coffee a week. Mostly decaf. My BP is typically 110/70 and 60-70 HR. I'm bouncing off the walls without nicotine and coffee. They gave me a nicotine patch but no coffee. Even decaf. I love coffee. A friend smuggled some in. They gave me Xanax that helped a little but whenever I could fall asleep they'd wake me to take some pill or check my BP which was wasn't above 140 even during the thyroid storm. They'd be giving me Lipitor for high cholesterol. They NEVER tested my cholesterol. Hyperthyroidism causes cholesterol levels to drop to abnormally low levels. They did do a thyroid ultrasound and found a number of impalpable nodules. I spoke with one endocrinologist while there that explained the condition. But still I get a chemical stress test to generate revenue and keep me in the hospital. The cardiac enzymes test results are all negative. I couldn't take it anymore and signed myself out against medical advice. Had a great cup of coffee from the gift shop and walked 4 miles home on a muggy 90f day. My stress test. Never received any medication to address the hyperthyroid condition such as Methomazole or even a referral to an endocrinologist. No. A referral to a Trinity Cardiology. Tried to make appointment with Trinity Endocrinology but they refused. I'd need a referral. I received a prescription for 30mg Diltiazem once a day. This didn't seem right. Maybe if I took it for a thyroid storm but not once a day. It's typically taken 4 times a day or the sustained release version once a day. Now on to the records. Adjectives to describe the records. Deplorable, Archaic, Incomplete, Inaccurate. I've lived in another area where the hospitals are required to keep good records. The hospital can hide malpractice by not keeping good records. I looked for a cholesterol test in my records and it wasn't there and I was never billed for one as well. Yet they were giving me Lipitor for high cholesterol. Even after they knew it was a hyperthyroid condition and should have known my cholesterol should be abnormally low. Maybe the hospital needs to counsel their staff on proper treatment. A thyroid condition isn't a cardiac condition! The hospital stay was torture to me. I couldn't take it any longer and left. read more

I just spent 5 full days and nights at St, Joe's, my first time ever at this hospital, with the recommendations from a friend and am more than happy with my decisions to go there, I was discharged from the mercy ambulatory center the night before with the breathing number of 83 , which is ,an indesirable # to leave a hospital breathing, so the next day , took ambulance to St Joe's, in which the next 5 days , I was there. this hospital is the best kept secret, this place is like a 5 star hotel with the best nursing staff and doc's.How can anyone rave about a hospital stay, well, I can. I even got flowers when I left, I hope it wasn't because they got rid of me, lol. I cannot complain about anything, I've already told my family,that will always be my hospital to send me to. Thank You to all the wonderful staff on 5 South, I hope you got the pizza my daughter send you , in appreciation. Karen Cervi read more