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    8 years ago

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    Trailpoint Village

    Trailpoint Village

    1.3
    (3 reviews)
    0.7 mi

    SOME of the nurses are awesome some shouldn't have a license of any kind. Administrative staff is…read moreless than competent. They told memorial hospital before they accepted my transfer that they had all the supplies and equipment that I need to live. Gtube extensions, food supplements, meds , etc etc. I got here and they had nothing. I had to get all my food supplements and tubes from my house. It took them 6 days to get any of those things. So if not for bringing my own food and supplies I would have not eaten anything for 5-6 days. And as for my meds, they were confused about that also. It's not approved yet but soon. I heard that for a day or two. So if you're coming here or sending a loved one. Good luck. It's very hit and miss with the nurses. Here's an example of the way things are here. Posted as a non smoking facility. ONLY FOR THE RESIDENTS Administration and all others are allowed to smoke. Outside only of course but none the less. That's how the administration runs this FINE business.

    Short staffed (one nurse said she was working a dbl to cover someone, Janine complained to me that…read moreshe had to work until 8p in order to discharge my father...there's a hiring sign in front of their building but the director said they have adequate staff regardless of high turnover rate for employees). Kevin is the director. You can see how he views his employer if you look his review on Google. Janine was rude (although nice of her to also rate her own employer five stars). No rxs given for diabetes meter/test strips/lancets. Went in to pick up rx and it was incomplete (no lancets, no quantity, no directions). No speech therapy rx. No dietary instructions for newly diagnosed diabetic. No instructions on how to test blood sugar level or even what the range should be. The manager of the nurses (Kalie? Not sure of spelling) said she would personally call my mom to apologize- she didn't. That's a shame because she is probably the only decent thing about that place aside from the speech therapist. The place was dirty. The receptionist buzzed us in without asking any info- so not really 24 hour security. Although the receptionist was rarely at her desk. Same for nurses who were far and few between- you could rarely find help. Save yourself the headache and find another place with better quality care. One that doesn't need its own employees to rate their business.

    Photos
    My surgery and a couple of the nice things that are here
    My surgery and a couple of the nice things that are here
    The reason I'm here
    The reason I'm here
    What one nurse said they don't have and the next shift found them

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    What one nurse said they don't have and the next shift found them

    Enlivant - assistedliving - Updated June 2026

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