Hi. This is based on my personal experience with Grand Emerald Place part of Enlivant. I wanted to…read morewarn people wanting great, warm and attentive care for their family members. Grand Emerald is horrible. They are great sales people selling you on a great place that is an absolute nightmare. the staff is often ignoring patients and family concerns. They charged my family member a different elevated amount every month stating she needed more care. From looking at the care I've witnessed or been told by my family member - they provide minimal care. They overcharge for these so called extra services and then didn't provide them. They take advantage of the elderly for their memory issues. My family member sat for hours in her own ursine and feces without anyone to help. My family member was scared to live there. When I moved my family member they tried to bill me for extra fees and days she wasn't even there. I had the new place conduct an evaluation and the attached photos are her feet - she couldn't even walk and these supposed "extra services" had to have been going on for months. One time she fell in her room and no one responded to her alarm and she laid on the floor for an hour until she had to crawl to the hallway to get any help. Now I'm being referred to a collection agency because I informed them that 1) they charged for days she wasn't there and 2) she was fraudulently billed for services they didn't do. Baths - no. Cleaning room - no. Then her feet? I'm hoping to save others family from being abused and taken advantage. I'm looking into filing a complaint so if anyone has info that could help me, please message me. Thanks.

Turning Point: Senior Care Choices in Michiana expanded my search for a memory care center for my…read morewife.Emee Miller was caring, concerned, conscientious and competent. If you're looking for a place for a loved one to live where he or she will be well cared for and do not have a lot of time to handle the exploring, visiting and evaluating, Turning Point is a very good choice.

From the owner: We special in areas surrounding seniors in the Greater South Bend, IN area. This may include but…read morenot limited to: elder care lawyers, senior communities, in home care agencies, as well as various services which address seniors.

This is a low income Senior Housing Assisted Living, and is wonderful for those who are in need of…read morecare, etc. Accept Medicaid Pending and Waiver Waitlist, which has been a blessing to so many people.

Hellenic Senior Living of Mishawaka left an elderly lady in a wheelchair at Meijer on Bremen…read moreHighway. She sat in the vestibule of the grocery store from 9 a.m. until 1:34 p.m. when police were dispatched. Officers called Hellenic Senior Living to let them know she was left there and they said there was NOTHING they could do about it :( OMG! I would be finding a new care facility! This is unacceptable! at 1:54 p.m. the officer was transporting her back to the facility. How sad is this???? Do not place anyone at this facility. ....omg, so sad! She sat there without anyone realizing she was missing for over 4 hours. She had not eaten, used a restroom or had anyone care for her except for a decent human being that noticed she had been sitting there for quite some time while they shopped.

Very clean doesn't smell of urine like other facilities! Serves a nice variety of food. Makes fresh…read morecookies daily, coffee and hot chocolate machines! Many activities to attend. Staff are more than friendly and make you feel at home and safe.

This is the best job I've ever had every one's so nice and helpful the residents are great and the…read morestaff is so helpful and understanding thank you Primrose

I have a relative living at Tanglewood Trace and is very happy that she made the move from her…read morehome. That is the most difficult part of aging that our family had to manage. There are many activities to keep her engaged and meals are good with options should she not want what is the choice of they day. Staff are very nice and engage with the residents. I know that when the time comes and she needs more care like assisted or memory care, she has the best options in her current community where she can keep her friends. I would recommend you to check it out for your loved one!

Sad that Americans put their loved ones into "retirement" centers…read more That is just the way it is here........... As you get older in other parts of the world your children/family take care of you. Here you pay "strangers". That being said............this facility is what it is. A housing complex for old people. Clean. Well appointed. Lots of activities for the "retirees". EXPENSIVE. it is a bitch getting old....................In America.

My elderly mother was in Hospice care with another group in this area. She needed a pacemaker…read morereplaced and after that was done, the Hospice group denied letting her return to Hospice. That's another story for a group that will get 1 star. Any way, we were given the name of Heart to Heart as a group that is more caring than the previous group and told we should contact them. All of Mom's children are out of state so it was imperative to us that we get help for Mom that is local and experienced. My sister talked to Karin at Heart to Heart and Karin started the process of getting Mom enrolled with them. Due to COVID it took a few extra weeks but Karin kept checking in with us to let us know where Heart to Heart was in the process of helping Mom/us. They reached out to all the places that had Mom's records and got those while we were waiting - very proactive. Finally they were able to come to Mom's home and talk with her. When their nurse came out to examine Mom, we were told by the nurse that Mom was terminal and had days/weeks to live. The contract with Heart to Heart wasn't signed and we were in a panic! Karin carried to contract over to Mom's home that day and got it signed by a family member. Mom was once again under Hospice care with a group that went out of their way to help her, and us. I cannot thank Heart to Heart enough for the peace of mind, support and care that they have given Mom. Amazing Karin, and amazing people at Heart to Heart. I would highly recommend them to anyone.

My wife has went home to be with GOD. H2H had taken care of her for the last three years. I would…read morelike to Thank everyone involved with H2H for such care and compassion from administrators-volunteers you've got the best people you could have! You all deserve a raise! Love you and Thank you!