I am a patient there but if you have an issue, you can't get an appointment, they refer you to an…read moreurgent care place, not at all helpful.

My son was born 6 weeks early and has some issues with latching, suck-swallow-breathe, gas, and…read morereflux. There was also question of tongue and lip tie and, if present, if they should be revised. A lactation consultant highly recommended an ENT; however, the one she recommended had a long wait, so I sought out one on my own and chose Suburban ENT. I got an appointment within a week. We saw Dr. Pugnale. She was friendly, listened to my concerns, was thorough in her exam, and explained her findings. Even though the pediatrician prescribed a reflux med, it seems the dosage was off: about half of what Dr. Pugnale thought was appropriate based on his weight. I'm thankful that's something she checked! She ordered a swallow study, which probably should have been done when my son was in the NICU. Even though I came with notes from the lactation consultant's observations, I do wish that the doctor asked to see my son eat, since I believe that could be telling and confirm/rule out possible issues. I'm generally pleased with how things have gone initially and look forward to our follow-up in a month!

I would highly recommend this office, especially Dr. Deitch. I (as sad as it sounds) have been to…read morequite a few doctors for various issues, but must say Dr. Deitch was one of the best. He was honest, explained what he was looking for, and was extremely thorough! He made me feel so comfortable, despite how nervous I was about my symptoms. I never felt rushed (like so many doctors do). He even continually asked what additional questions I had (you know how doctors make you feel badly if you have "one more thing to ask"--he almost wanted you to keep asking questions!). The entire office was so extremely friendly. After leaving, I immediately texted my family and told them to visit this office if they need an ENT.

Extremely hard to schedule appointments, then you go to your appointment and the doctor/doctor's…read moreare always running late. We, as a family are switching ENT specialists. Would not recommend.

I had a sinus infection for months that didn't respond well to antibiotics or steroids. I saw Dr…read moreDougherty and he recommended surgery. Although hesitant, I finally agreed. He is an amazing surgeon. I did not have a single bruise on my face. Plus I feel so much better. Don't let his youthful appearance fool you, he brings such talent and experience to this practice. The support staff is responsive, kind and caring. I highly recommend the practice.

worst service ever called for over 2 1/2 weeks to set up appointment and kept getting the run…read morearound. 1st it was they didn't get the fax from the doctor next was it is still in review call at the end of the week then back to we didn't get your fax, then after I said I was told it was in review I was put on hold and was told oh wait we found it but it is still in review. I was told to call back again the following Friday when I called back the next Friday still had no answer.

Dr Amy Fish is great. She is very patient, thorough, and friendly. She made me feel very at ease…read morewhen I was a nervous wreck going in. She explained things very well and allowed questions and did not make me feel uncomfortable. I have visited the Arlington Heights office and the Hoffman Estates office. Both very nice. I would highly recommend Dr. fish and Specialty Care Institute.

Everything went well. I'm 80 years old and I was a nervous wreck knowing that I had to have an…read moreoperation. Dr Schwartz calmed me down. After talking to him, I felt I had nothing to worry about. On the day of operation of course I was worried, but he came in and talk to me and once again, I was calmed and assured everything would go well . The next day I called him about four or five times with different questions. Within an hour of my call, he called me back. I have never had a doctor respond so quickly and listen to what I had to say and tell me that I could call at any time. He said that was his job. I am so impressed with Dr Schwartz. I would recommend the suburban endocrinologists highly. And a scale of one to 10 they are 15 or 20.

These are GEM doctors. If you know the NorthShore health system and most hospitals a GEM award is…read morehard to earn let alone earn at global office level but this office goes the extra mile to make sure high acuity patients are taken care of properly and protected from mistakes. My physician is a fully licensed ear nose and throat surgeon, most commonly I find myself at the office for my routine ear servicing, I produce a good amount of wax (think Shrek) the amount of wax he pulls out every 6 months is probably enough to make a very stanky candle. He is very thorough even for what is just a clean up appointment, he asks me for my recent medical history including any infection incidents. He goes the extra mile to provide a patient like me with anxiety disorder extreme levels of confidence by performing extra laboratory work to assure me that the prior infection is truly eradicated, this can be as simple as running an extra culture to running a culture array. It's a shame that other doctors don't do a culture array as soon as I get sick because the culture array tells all. Doing a throat culture is far different than sampling from the throat swab and labeling it as AIRWAY GRAM STAIN POSITIVE and pulling a second swab for AIRWAY GRAM STAIN NEGATIVE. In some cases he will even pull a second pair of swabs for Aerobic and Anerobic stains if an infection is active. He's a very flexible physician and will participate in collaborative care with patients who have education about their own conditions and the diagnostics that surround them. Many doctors will go ape crazy if you tell them what diagnostics you want done but doc Smyrniotis is not at all one of those elitist "I know what's best I'm the doctor I'll do what I want" types. He's the type who will take your request for any test or procedure and tell you the pros and cons and his vote whether it's appropriate or not and if it's not he will go to great lengths to explain why doing such a test or procedure isn't needed. We need more doctors like him and his team. The entire team follows this collaborative GEM care standard that I wish all doctors followed. In a lot of cases it's the patient who knows their body the best. The office is clean and well sized. There's plenty of waiting area to socially distance from other people and while masks aren't required office staff encourage them and disposable masks are available at the front desk. In back the office hosts a wide array of examination rooms making the office have a pretty good level of patient turnover offering short wait times for your appointment and potential flexibility for urgent care / emergency appointments same next day or same week. In some cases availability is limited but the physician can electronically send instructions/order to your selected urgent care center on how to perform diagnostics. This office and the physicians are the Cadillac's of Ear Nose and Throat centers. Extremely comfortable to be around and high performance.

Me and all my family are so grateful to the doctor Dina Golbin-Hallett. She is so attentive and…read moreexplains everything so patiently . She is great , she did both surgeries for my son and everything went perfectly ! Thank you again !!!Highly recommend.

I had a great experience with Dr. Saidha, and she truly took care of me. After seeing another…read moredoctor, I knew in my gut that I needed a second opinion, and I'm very glad I found Dr. Saidha. She was thorough, reassuring, and addressed the issue directly. I'm grateful for her care.

If I could, I would give this provider a negative -10 rating. I have seen Dr. Saidha approximately…read morefive times. My initial visits were for sinus testing; however, during follow-up appointments, my test results were never reviewed or explained. At my most recent visit, Dr. Saidha did not appear to recognize me or be familiar with my medical history. She had only a single sheet of paper and seemed confused about my prior visits. When I requested to go over of my last three test results, she reacted as if the request was unreasonable. She also acted like it had been a year since my last visit, when in fact I had seen her less than 2 week earlier. Additionally, she was rude and became defensive when I asked questions about the next steps in my care. This lack of familiarity with my case and unwillingness to communicate clearly made me very uncomfortable. It is difficult to trust a physician with surgical care or any type of care when they do not seem aware of the patient in front of them. Additionally, she often seemed rushed during appointments and appeared to make assumptions about the next steps rather than thoroughly explaining the treatment plan.

Absolutely loved my doctor! He was gentle and funny. Plus he sent my prescription over using a…read morediscount code. I haven't been able to smell in forever and now I can. Mot Sure if that is good or not .

Issue with allergy shots and allergies. Talked to office manager really not a definite resolutionread more

When I called to make the appointment staff was very professional and kind. When I showed up to my…read moreappointment, different story. Front Desk staff demeanor was incredibly rude and condescending! When I informed them that I only had an electronic copy of my insurance card Front desk lady started huffing and puffing, visibly in distress. She provided me the email, and spelled out " G-E-N-E-R-A-L" as if it is not common spelling. I emailed it to them as I do with other providers, and as I was waiting in the waiting area she calls me over by gesturing with her hand instead of calling me by name, also very professional. She said "The image is too large", and in case I didn't understand they also took the time to print it out into several sheets of paper, which she then preceded to show me one by one. And when I told them that I didn't have a copy of the back side, she about almost lost it! Case in point, I am not sure what the deal was and had I not been there out of medical necessity I would have walked away in a heart beat, but I have been to many other medical providers and until yesterday never had I been treated with such disrespect. It is the first impression you make of your practice and it was not a good one. I would advice that you give your Front Staff some additional breaks so they don't become so overwhelmed by small simple tasks. Or perhaps some additional training with computer software so they know how to make a large image into a smaller one. Audiologist and Dr. Deitch were great, so it's a shame that front desk behaved like so. Thank you!

I've been seeing Dr. Deitch for years. My Daughter-in-law is a nurse that knows him and highly…read morerecommended him. I never felt rushed during exams, always explains my options and answers questions.

The best Doctor ever! Highly recommended her. She discover my Hashimoto instead of my family…read moredoctor... Her knowledge is impressive!

Doctor Szpindor is the best doctor that I have been to. She takes time to educate on the condition…read moreand treatment and lifestyle changes to really help a person. She gave me the information to read and suggested medicine and supplements to help me really improve my health. The staff is also pleasant and helpful.