I had my hearing check and found Dr. Marlan very professional and my husband has been going to him…read morefor 15 years for his ear problems. Just last week my husband called after hours about a problem while we were on vacation. Dr. Marian called back within 10 or 15 minutes. We would definitely recommend him to others.

My primary Dr. referred me to Dr. Marlan for a chronic sinus infection. I had to wait nearly half…read morean hour in the waiting room. Dr. Marlan didn't seem to be listening to me and also didn't explain any thing. He began a procedure to look up my nose by numbing it first, then inserted a probe that felt like an ice pick in the head. With my eyes watering, I asked him to give me a break. He then complained that I was being a wimp and that I hadn't let him complete the exam. He sent me home with some antibiotics and nasal spray. That spot up my nose that he had probed hurt for the next three days.

I highly recommend Dr. Zhou. Knowledgable, intelligent with good bedside manners.read more

Dr. Zhou is absolutely incredible…read more  It's been about 1 months since my surgery and I cannot be any more pleased to have had him as my doctor/surgeon. He is thorough, caring, and extremely knowledgeable. After diagnosing my health issue, he came up with a game plan and made me feel cared throughout the process. The medical staff was very responsive, from scheduling, Insurance, and pre / post surgery appointments.   From the bottom of my heart, I could not be more grateful for the care I received from Dr. Zhou and his medical team.  TD

This is the absolute best doctor I've ever met. He is so nice…read more After many years of ear infections and seeing multiple doctors, Dr.Cobert found the problem (surfers ear) and fixed them both. He did an excellent job!! Again, after years of sinus infections and many doctors, he immediately found the problem and fixed it. If anyone wants a miracle I suggest you call this guy right away so he can get get it done right. He gets 5 and

This doctor is a true jewel!!!…read more I went to see Dr Hamill for a re-occurring ear ache/infection and of course he had to begin with cleaning the ears. This was no easy task with the ear in question as the medicine I had been using had dried and formed a perfect seal over the eardrum. He ended up soaking it with hydrogen peroxide to loosen things up. It took digging and suction to remove! I can hear again! I can not say enough great things about this guy. He is not only resourceful, but very personable and prescribed a better medicine. Thank you so much, you're awesome!!!

It's many years since I saw Dr. Hamill. At that time, he told me to "just use…read more the OTC nose spray" for all of my sinus congestion. I have been feeling dizzy on and off for several years and especially recently. My PCP is retiring this month, already closed her office. I needed some female surgery done - which I have now accomplished, and I am trying to figure out what to do about my dizzy-ness, my sinus (one of which was rebuilt in Kenya by a brilliant reconstructive surgeon after an accident) and the ONLY thing the receptionist would say is, "You have to have a referral. Dr. Hammill is a specialist too, I see in your MyChart you have other referrals, so you have to have a referral!" No one can "self-refer" anymore. Argh. Dr. Hamill might be brilliant, but I won't know.

Proliance ear nose and throat…read more Accident delayed caused lateness and it took over an hour and half to get there! Then it took another half a hour to get through the building, parking and two elevators!!!! All to be told, come back another day! With a nonchalant attitude! No empathy, understanding or compassion, just plain BLAH! After all the time to get there and another month to reschedule!

Dr. Knapp is a god-send! I have been miserable the last 5-6 years. I couldn't breathe, was coughing…read moreconstantly, couldn't lose my baby weight because I'd go to the gym and be wheezing and have to stop. Probably worst of all were the constant sinus infections, 5-8 infections each year. I was always on antibiotics--the last infection took me through four different antibiotics and none would help. I was referred to Dr. Knapp's office a couple months ago, and he went through my CT scans, did an exam, and determined the root cause of my problems: small cavities, infected tissue that no medication would help, deviated septum, and just very small airways. He gave me lots of options, and also mentioned surgery. I have heard how awful sinus surgery is, but he told me that while he can't guarantee it to cure 100% of my ailments, that it would make my life significantly better. So, I went in a month ago and had turbinate reduction (he took an inch off from one cavity!), removal of the infected tissue and opening of my passageways, as well as a septoplasty. A month after the surgery now, I feel like my entire life has changed. I haven't coughed once! I used to stay up all night coughing, every night. The recovery has had some pretty disgusting parts, but I can't tell you how amazing it is to be able to breath. I only had dissolvable packing, which I heard is the worst part of the recovery, and no bruising at all. He's a miracle worker, and his staff is fantastic: his nurse was always available to me, (he even called me twice on the phone, which I have never heard of a doctor doing before), and his billing staff worked diligently to get my stubborn insurance to cover the cost. Another reassuring point is that I see an amazing doctor for my asthma and allergy issues, and he and Dr. Knapp told me the same things about treatment, ailments, recovery, without ever even talking to each other. I was very impressed that these doctors were on the same page. :) He's amazing!

I spent more time finding the office and filling out paperwork than with the doctor. It seemed as…read morethough the cause of the medical emergency I had couldn't possibly be right. I won't be going back for a follow up.

i scheduled a surgery 3 months out. 1 1/2 weeks out i thought it was funny my insurance hasnt…read morerecieved a preautherization fourm yet. i called to find out they didnt have it scheduled in the system. it was only scheduled on my physical chart. Turns out now i cant get it done on my original date. i would not recomend this place at all!!!!

After multiple visits with Dr. Becker, I would not recommend her. She is a doctor more interested…read morein selling you other services they provide than dealing with your issue. I was not diagnosed correctly and it was recommended that I do further testing and get some injections. I then left and went to another dermatologist and was prescribed a cream for my skin irritation that solved the issue. Will not return there.

Don't expect any real help here ... do expect to be charged $300+ for a tube to be stuck up your…read morenose; then to be told, "nope, can't help you with this ."

Dr. Emery is the best doctor i have ever seen. I wish he could be my doctor for everything…read more He is extremely caring and persistent on finding the problem and solution best for you. He knows when to refer you to someone else and genuinely wants to make sure you are taken care of. I even cried in his office once and he was so compassionate.

I have been a patient of Dr. Emery's for many years. I find that regardless of what my medical…read moreissue is, he listens to me and actually hears what I have to say. I see him treat his patients with kindness, from the children I see in the waiting room to the geriatric like myself. I highly recommend Dr. Emery

Today's IV infusion was disrupted by another patient taking a loud Teams call without earbuds. The…read moreentire room had to listen, making it hard to relax. This should be a calm, respectful environment. A simple policy requiring headphones or stepping out for calls would fix this. Where did common courtesy die? I'll tell you -- it was at the IV infusion center today.

My initial visits to KP-East starting in 2018 were really positive and I was really happy to find a…read moreplace where I felt like I was being treated like a person instead of a statistic. But IDK what happened: sometime after the pandemic, say 2023, things changed drastically. I started getting shuttled around with different physicians. At one point I ended up with the flu. During my visit for treatment, they took blood and the sample came back contaminated (possible sepsis). I reflected on the procedure and realized the tech didn't sterilize the site before they drew. So I'm sent off to the hospital down the street, and after an overnight I get cleared and released. Visits to other specialists, when you could get them, just didn't feel like before, so you have to think that the medical crisis hit them pretty hard. But still. Overall, disappointing, but I'm with another plan now.