Worst dental experience of my 52 years. The first doctor who did my root canal was good; the one…read moredoing the crown was like Dr. Mengele. His bedside manner was hostile and he barked commands at me and treated me like he had a personal grievance with me at the prep for the crown. His treatment was so bad that I inquired on my way out if he would be placing the crown. Went in for the crown today--he put numbing gel and one second later (there was no time given for the gel to take effect) he violently jammed the needle for numbing into my gums. All this after I sat waiting for 45 minutes. I got up and left without allowing the procedure to continue and it is a good thing I did, since despite him ramming the needle into my guns twice I never got numb. I think his goal was to cause me pain. At the very least, he did not care about the pain at all. I have never had a dentist treat me this way. My theory is that he is a racist (I am a POC). I deeply distrust the work he did last time. I am seeing another dentist to complete the work and get an evaluation of that work he did. I only came here out of an emergency need. My bill, even for the crown I never got, is paid in full. If I discover it was improperly done, Aspen Dental of Webster, await your summons for a lawsuit. 0/10. Do NOT go here.

They wouldn't let me keep my own teeth?? Lol I had two teeth…read morepulled, and I wanted to keep them. Nothing wrong with them, not rotten, just wisdom teeth. And they literally said I couldn't have them! Weird, because I was always allowed to keep them previous times at other dentists. I mean... they're mine. Part of me. I made them myself. ?? Thought maybe there was some kind of new bio hazard law, but I looked into it, and no...

Would give them a 0 if I could. Dr. Larry needs to retire as soon as possible. Not only did he…read morecompletely botch a simple filling, his office also recommended a cheap mouth guard while a nice one was being made which completely ruined my bite, which he then made out to be MY FAULT and not that of his office. In terms of receptionist, only one is helpful and kind. I have truly never had a worse experience at a medical professional's and would not recommend to anyone. Again, my only recommendation is that Dr. Larry retires.

Dr. Larry and his staff are so professional and kind. My entire family uses his services. We pretty…read moremuch all have dental phobia and we call him "Dr. Velvet." No anxiety, no sweaty palms! Thank you so much Dr. Larry and office!

I have always been afraid of the dentist and when I was told I'd need 4 extractions and a bone…read moregraft my heart almost stopped. I was referred to Dr Fantuzzo, and after my consult appointment, I felt more at ease than I expected. I wasn't able to afford IV anesthesia (blame my insurance not the doctor) so I had to opt for Nitrous. The pain had gotten so bad that I unfortunately needed to get the surgery done the day before my birthday. BUT, oh my gosh. The surgery experience was fantastic. I remember hearing him say "first ones out," but I didn't feel a thing! My recovery was so smooth the next two days, no swelling, no pain, no blood. He's not a magician, he's an expert. He knows what he's doing. My surgery only took 30 minutes, and that's not because he rushed, it's because he is literally THAT good. If you ever need teeth removed by an oral surgeon, you will be in the best hands in the area (possibly the whole state) if you go to Dr Fantuzzo.

All staff absolutely respectful and courteous. Dr. Fantuzzo and his assistant provided top notch…read moreservice and care. He was informative and has a true talent in making others feel comfortable. He even called after the procedure to see how I was doing. His care is extraordinary. Ed Feldman

Dr Michael Krzemien D.D.S. presented as brusque, rushed, & having an arrogant attitude…read more Anxious patients seeking extractions & biopsies should not expect a kind chairside manner from this surgeon.

Had two wisdom teeth removed at ROS with Dr. Michael Krzemien -- ended up needing a new $2K crown…read more I opted for conscious sedation rather than full anesthesia and was told I'd feel pressure but no pain. However, the procedure began before the sedative had taken full effect. I experienced significant pain and requested additional sedation, but the extraction resumed almost immediately afterward, and I remained in considerable discomfort throughout. After the procedure, Dr. Krzemien inquired about my dental crown. He then explained that it had been dislodged during the extraction and had been reattached using temporary cement. My regular dentist later examined it and found the crown to be damaged beyond repair, requiring full replacement. In addition to the unexpected cost of replacing the crown, I was also billed for the temporary cement and that bill is now accumulating monthly service charges.