Rental a full size SUV for the 4th July holiday This SUV was dirty with sand, dirt, dogs nose…read moreprinter on the back side windows, smelled like a wet dog, and had Florida tags and the SUV inside look like it came right from Florida with amount of sand that was in it . We made the best of it I will be using a different brach next time

They made an unpleasant situation, the best it could be. I…read moregive their customer service at 10 out of 10! Thank you!

Not good customer service. Attempted to pick up a vehicle with a 6pm pick up, and got shooed away…read moreby of the workers before he walked up and Turned off all of the lights. A simple "hello can I help you?" would have sufficed. Maybe we can work on increasing our customer service skills.

They provide pretty crappy cars and I would not use them again. I filled up the gas to where it was…read morewhen it was given to me and they still charged additional fees.

Lance is awesome, great customer service, pleasure to talk to. He really helped us out today, would…read moredefinitely recommend.

Yes, it is true, the cars are not like budget or hurts however, i the name of the place is Rent-A-…read moreWreck. That being said, I rented a car from them back in October and the service was impeccable. The owner and staff were kind and professional. I was not surprised that the car was not brand new. Lance and his staff were so kind and generous to me when I was in a really tough spot. The experience has stayed with me and I try to pay it forward. It just goes to show, you can't judge a place by its name. Their kindness and compassion has really made all the difference - it seems a rare thing these days. Thank you!

impressive. Excellent, professional front desk. Both employees,…read more Female about 25, male about 28 both Provided superb service To accommodate my travel plans. Even busy, the young man handled All guests perfectly. Wow. I also utilized Budget at Orlando Airport, Desk man , latino about 38 fantastic. I appreciate this kind of Guest service.

I can't be too hard on this place. It's a local Avis / Budget, so it's unfair to compare to…read moreairport locations. It's a tiny office inside the hotel. Very limited hours. Small selection of cars. Even as a preferred plus / chairmans member - you get the same selection as regular folks. This past week I was given a selection of 5 colors of the same car. Sometimes I even get downgraded from what I reserved! And there is never a car or portfolio set up for you if you are preferred plus. So there is absolutely no advantage to having status. Sometimes the run out of cars. If the one employee sleeps late, needs to use the restroom, or has a tough customer - you are out of luck. If 4 people beat you there at opening, the wait is 30 minutes. Positives: there is a wawa right near it to fill up at a cheaper price and they don't charge extra for one way to airport. Like all Avis' - spouses drive free.

Enterprise Rent-A-Car on Route 73 South in Maple Shade did a great job for us when our Tesla needed…read morebody work at the Tesla Collision Center, Cherry Hill. I was able to reserve a car direct with their store both via phone and online, arrange for pick up and return at Tesla, and work out changes to the time frame when our car was completed earlier than anticipated. They were friendly, knowledgeable and never pulled a "salesman move" on us. They were matter of fact and understood what consumer concerns were and were ready with right answers every step of the way. My particular contact person, Dan, was well trained and obviously well selected for personality suitability for his job. This was a positive experience all around. Five Well Deserved Stars PS. The Nissan Altima wasn't bad either, although it did take some getting used to after driving the Tesla electric. It was clean, peppy, and relatively economical.

I needed a quick one-day rental while traveling in from out of town, and the experience was…read moreexcellent. Nick took the time to ask about my needs and set me up with a minivan, which ended up being perfect. When he noticed the interior had not been properly cleaned, he personally took care of it on the spot. That level of attention and customer service is what separates good from great.

the first car they gave me smelled from gas and engine light came on…read moreI returned it and was told that the weekly rental was the same As a 5 day rental when I returned the car today the very rude laday atthe counter I think here name is cris claimEd that the last person was wrong and wanted to charge me much more for the weekly rate than i was quoted she was not very helpful or nice. a discredit to avis

Zero stars for this business will never go back. Please people listen to my post or you will regret…read moreit just as I did the lady with fake clip on teeths always rude and nasty to customers. The Manager is worst do not know how he got the position. Lady with clip on teeths and her manager needs to be retrained on customer service. Because they completely failed on that department. I will definitely not go there again.

I have rented from them several times..I have also purchased cars from them..Staff was terrific!!!!!read more

Service was very friendly and while the first car I received was VERY bare bones, after I received…read morea second car (first one had a mechanical issue after a few days), I was very pleased. They brought the car to my location and was what I needed in a rental. Virtually everyone I dealt with was very nice, and while they didn't have the widest hours here, the fact that you could return to other locations was nice. Bottom line, I would consider using them again.