I have nothing but good things to say about IC Federal Credit Union on Bemis Rd in Fitchburg the…read morepeople were always nice to me and I've never had any problems. I give five stars and now I have moved to Florida to make a new chapter in my life, I just wish they had a bank down here like IC Federal Credit Union but they don't. I just hope there is nice to me as they were at IC Federal Credit Union.

I deposited a check 6 days ago and they still haven't cleared the total amount of the check!! I've…read morecalled twice, keep being told it will go through but still nothing! All I can say is beware of this place, they have gone completely down hill!!

Do not do business with Workers Credit Union! I've had Auto…read moreloan with Workers for 2 years. And really liked them untill TODAY! Had my credit checked today - figured out I have 3!!!! 30 day late payments for my Nissan!!!! Update, issue resolved Spoke to customer service representative, who told me I was late only once in his system for 2 Days which should be grace period anyway! He had no clue why I have 3 late payments on my report, and to fix it I need to call Credit berau and file a dispute. That is your mistake guys and you need to fix it. I need this to be resolved!!!

Lousy customer service. Very slow and unprofessional overall, small town feeling, Meh!read more

Great bank with old-fashioned customer service. Real phone numbers that connect to real people…read morewithout the big-bank runaround. Great in-person service without an appointment. And, the people are always there to help; in fact last week the branch manager came out to help me. They also offer free checking and savings, with no minimum, and the interest rates on interest-bearing accounts are about equal to or better than other banks. Another plus is that they do a lot of things for the local community. This is the bank I recommend to others in the area looking for a banking relationship.

I've had three banks and this one by far has the best policies. I love that with my checking…read moreaccount getting direct deposit, they rebate up to $15 in ATM fees a month. The staff has always been exceptionally friendly with me, and I've never had a single issue with them financially (which is saying a lot given my experiences at other small town banks). I definitely prefer using a more local bank to a National one, and RBT is a good one for sure. Interest rates are fair, if not generous, and they require no minimum balance for most of their account types. If you're just a simple human looking for simple banking like I was then RBT is definitely the way to go.

Tellers are always so friendly when I walk in, never really a long wait. Jane helped me set up my…read moreaccount and she is so helpful and friendly!

From the owner: Webster First Federal Credit Union provides banking and lending services at our Fitchburg,…read moreMassachusetts location, conveniently located at 65 North Street. Open a checking or savings account or apply for a loan today.

Had a financial challenge. People on the phone were kind and within minutes the person with the…read moreright expertise called back. During this phone call various options were discussed and explained in such a way that I could understand. I asked a zillion questions and they were patient and showcased their teaching skills. I felt at ease like these people and this institution have my back. They were honestly trying to help me while being up front about costs and "whats in it for them" with the terms of any financial product. It was refreshing to go through this process with such kindness, humor, and a focus on regular communication. I will refer anyone here who will listen.

Avidia Bank... the name says it all, doesn't it? Best Bank…read moreEVER!!! And absolutely Best Customer Service and NO FEES like any other bank I've ever put my money in!

Had a substantial amount of money initially in a 5% short term cd…read more Rates changed and terms i approved new terms and rates to leave my money in a cd eith them the last cd term was 6mo. @3.5% that i greed to the cd mature date came I received a notification that after 10 days it would roll over. I never received a call from a manager or the bank they rolled over my cd to a general cd rate at .5% rate that i never agreed to and definitely would not allowed they used my money for 6 months at a rate thatvwas unexceptable and not good business practice i would definitely never recommend Rollstone bank or suggest anyone trust this bank with their money they only care about themselves and do not care about retaining or providing quality management or service to their valuable customers Beware of this bank and their practices

I've consistently had great experiences at this branch. The staff is always helpful, professional,…read moreand attentive, making every visit smooth and pleasant.

Horrible Bank! I tried to cash a check there, that was FROM a TD Bank Account and they wanted…read more$7.00??? That's insane. The woman was rude and arrogant. DCU may not be as close to me, but they're friendly, helpful, I can use CO-OP Credit Unions if I need to do transactions or I can just scan and deposit. SO GLAD I do NOT have an account with TD Bank!!!

Working with Abigail is GREAT. She knows what she's doing and fun to work with. The only…read morecomplaint I have is that I can only give her 5 stars. I would like to give her 10 if I could.

So most people don't rate a bank unless they have a bad experience. Me, I couldn't help but review…read moreGFA on Pearson BLVD in Gardner. After dealing with the absolute worst insurance companies and car dealership, they spent the time with me even after hours to get it closed so I could take my new car home. Katelyn, the better banking designer went above and beyond what I ever expected my bank to do. I'm a return member, and I've never been happier to be back. In addition my loan was MUCH lower than other banks around. Don't settle for big banks. Go to GFA on Pearson BLVD. You won't regret it.

This bank, which boasted about its small size and personal service, will be permanently closed…read moresoon, gobbled up by Fidelity Bank. Already the branch personnel who were there have all been replaced. The new service offerings are subpar. It is sad.