Tellers are always so friendly when I walk in, never really a long wait. Jane helped me set up my…read moreaccount and she is so helpful and friendly!

Took an auto loan through Saint Mary's because their rates were great, and they came recommended by…read morefamily. I was not let down! The staff was friendly and always remembered me. The bank was always clean, and felt like a "real" bank rather than a big impersonal corporate chain with little staff and industrial-looking ads. I will continue to do business with Saint Mary's because they offer the amenities of a big multi-national (convenient ATMs, good online service, etc) with the personal service and feel of a good local bank.

St. Mary's CU is strictly a service for credit union members. They are governed by member rules,…read morenot the whimsies of a teller who is being recorded by cameras for all transactions. CUs offer great interest rates, easier acceptances on loans, better returns, free checks & checking, overdraft forgiveness, & lets you keep more of what you deposit, all for a one time $5 charge to join as a member. Public banks can't compete. Fees are a large part of public bank profits. The lure of changing a large bill for someone off the street may seem friendlier, but over the long run, public banks will vaccuum more than $5 out of your wallet & do it with a smile.

This is what Banking should feel like. No Lines and greeted with numerous smiles and knowledge…read more I just left the Mill Street Branch in Worcester and immediately was escorted into Angela Maher's office. Angela went above and beyond to explain my new business relationship with a premier Bank. I now remember Angela form her stellar performance at TD Bank. TD Banks Loss is Bay States Gain.

Friendly staff, great account options to choose from, and easy to work with! We walked in and were…read moregreeted right away. We were looking to open an account close to home. Lauren explained the best account after we told her what we wanted, and we got an ENTIRELY FREE checking account with rebates, cash back, and no hidden agendas. If you swipe your debit card often, then this is the place for you. You get cash back if you do 12 or more debit swipes a month. All the other Banks penalize you if you do too many. This bank is encouraging it!

I Have Done My Banking At This Auburn Branch For Over 30 Years. When I Opened My Account, I Was…read moreEmployed In Auburn And It Was Most Convenient For Me. That Was 25 Years Ago. I Stayed With Savers Even Though I Did Not Work Nearby Anymore. I Am Now Residing In Millbury And I Would Still Not Consider Leaving Savers Bank. In My Opinion, Savers Is The Holy Grail Of Banks!

I go out of my way to bank here because the staff is so helpful. I have never had a bad experience…read morehere. And unlike my other banks, it has not changed names every other week.

I opened an account last week at the branch on powdermill Rd. It couldn't have been easier thanks…read moreto Brandon.

There's always so many tellers to help you! I had to wait about 30 seconds the other day and that…read morewas my longest wait yet. We've only been banking with them for about a month but I'm so happy with them so far.

great people to work with! very knowledgeable and convey the…read moreinformation in a way that the layman can understand.

Are you receiving promos in your mail to open your first checking/savings account with the promise…read moreto get several hundred dollars? Sounds too good to be true? yes, because it is! Opened one savings and one checking for my retired mom and jumped through all the hoops to fund them, to move her SS direct deposits, etc and followed all the directions as explained by the branch customer service rep (Tammy?). Guess what? Seems like we/she missed some fine prints and my mom got $0 (vs $600 she was supposed to receive, which would be an excellent addition to her $530 monthly SSI). So, they tricked an old lady out of $600! well done, Citizen's. What a scam.

Banks suck, they maximize profits and screw their customers, so do yourself a favor and join a…read morecredit union. Credit unions are run as a "not-for-profit" which means profits are invested back into customers/members. So basically, the better they do, the better services you get like lower interest loans. So not only should you join, you should get others to join too. Look it up, legally banks are committed to maximize profits for their shareholders, while credit unions #1 priority is its customers/members. Millbury Credit Union is great, the staff is knowledgable and friendly. They actually give you advice on how to avoid fees, rather than banks who knowingly mislead you so they can collect fees. Most banks make most of their money off fees, not interest. Don't think that just cause you go to a small local bank its the same thing as a credit union. Many small local banks have the same formula for success as large banks and follow the same business model. They work to maximize their profits while claiming they are not like bank of america. Their top priority is investors, well when you got a credit union , you are an investor.

Millbury Credit Union on West Boylston Street offers a service everyone needs at some time or…read moreother: a Notary Public officer. It's free for customers. Please go see Ally (Alessandra Ignacio), the Assistant Branch Manager. She is the thorough and friendly help you need! K.L.

I usually stop in when I am on my way to my haircut and need cash, I have never waited more than a…read moreminute and everyone I have interacted with at this branch has been very friendly. I met Ticiana (branch manager) recently, she was very helpful as I had a question after cashing a check.

AVOID At ALL costs, this is by far the Worst branch location in Massachusetts…read more The manager is beyond disgraceful, he will make a customer feel worthless, go At your own risk Your only asking for trouble by going. He is beyond disgraceful, abruptly rude, is not mindful of his actions Very hostile, extremely dishonorable and I chose to get my home equity line of credit with a different bank that values my time and money