I reserved 2 cars for a group of us on our week long trip to Puerto Rico. We had to take a taxi 30 min from the airport to get to Caguas. We were supposed to pick up at 2 pm on Saturday, but because of long vaccine-checking lines at the airport, we got there after 2:00. I didn't realize they closed at 2 pm. I called Enterprise at the airport and they told me that the Caguas location wouldn't reopen until Monday morning and they would send them an email to hold the cars for us. We didn't have cars for 2 days and I called the Caguas location when they opened Monday morning and they said that both of our cars were gone and they would call us if anything became available. That was 5 days ago. We were supposed to pick them up at the second they closed and I called them the second they opened. How did they rent them to others while they were closed? Now, not a single car rental place has a car to rent on the whole island. Here we are in beautiful Puerto Rico and we are stuck in our hotel the whole week. read more