Terrible experience with the owner not returning back property he promised ghosting me and lying do…read morenot recommend

Best service. Best prices! I've been renting cars for two months a year in the winter, for several…read moreyears from Kenneth. They are the BEST in every way.

Jorge greeted us in the dock fresh off the boat without any solid plans to rent a golf car, let…read morealone a car. We were going to find a golf car rental but Jorge gave us a deal for the same amount that we wouldve spent for the golf car on a Suzuki Vitara. Although old, the car was fantastic for this type of trip due to its versatility on the mountain and was the perfect car for this island vibe. He gave us a great price and he made it easier than any rental to use and return the car. Super nice and charismatic guy. Definitely cannot go wrong

Remember in the cheesy 80's movie "Romancing The Stone" there is a scene where a guy named Juan…read morewhisks Kathleen Turner and Michael Douglas away from the Colombian military in his souped up 4x4? (he refers to it as Pepe, "My Little Mule") Well our taxi driver Jorge on the isle of Vieques gave us a ride on his Little Mule. We called him up a few hours before our flight was due to leave, and set up a place to meet him on the Malecon of Esperanza (near the beach). We called them a little bit before our pick up time, and he said he was already there. So, we met up with him and threw our stuff into his white van, aka Pepe. Vieques is a small island east of the main island of Puerto Rico. It is known for it's world famous beaches, laid back feel, and small one-lane roads. Jorge picked us up, and BOOM! We were on our way. He zipped us around the island at light speed. He knew where every turn and bump was. "Hey maam, you ready?" he asked. He then sped up a little and we went over a little hill and our tummy's totally felt it---roller coaster style. Jorge was super nice, and gave us a tour of the island and advice----I SOOO wish we hooked up with him when we arrived on Vieques: next time! Since he was getting us to the airport way ahead of schedule, he went and gave us a tour of the W Resort (it's on the way to the airport). Jorge also works for this hotel and many customers knew him and gave him high 5's---he even picked up a few people when we stopped there. But yeah, he told us to get out and check out the resort: Ummm, yeah, it's a pretty high class hotel (I guess they filmed a recent episode of The Bachelor there). So yes, if you are ever in Vieques, make Jorge the first person you call. He (& his Little Mule) will take care of you and get you to where you need to go.

At first we were skeptical because of several negative yet older reviews, but it looked better than…read moresome of the other alternatives. We booked a reservation through Chase Travel. Pickup was super easy and quick. You don't get the exact car you booked, but instead choose from the available options in the car class you reserved. In our case, we were able to choose from one of four available mid-sized sedans and the Hyundai Elantra we chose was clean and reliable. Drop off was equally easy, although following GPS directions to the car rental return was a little tricky but that has nothing to do with Alamo per se. So if you are riding the fence like we were, we would recommend them for your car rental needs.

Everything was good just they need have the cars for customers that customers paid because if…read moreyou getting something smaller and you paid for something bigger that's not right then long lines only had 2 people working but overall was great experience

Terrible customer service. When we arrived, the man at the counter informed us that our car hadn't…read morebeen returned yet. He didn't offer any apology. I mentioned that a call or text letting me know the car wasn't ready would've been appreciated so we could have come later. No response. We ended up waiting unnecessarily. He seemed completely disinterested in us. While the car itself was fine, the overall customer experience was sorely lacking.

Our jeep was hit parked at the beach. Because we didn't file a police report (the guy who hit us…read morecontacted us and gave us his info) they charged us for it and refused to give us a ride back when we dropped off the vehicle. $1500 for a bumper.

I HAVE NOT USED MY RENTAL JEEP YET…read more But a friend and I both rented from this place and received a confirmation. HOWEVER, we both also got fraudulent charges on our credit cards. Others had warned. The website is pretty outdated and I could venture that the company isn't aware. There have been other reviews. Neither my friend nor I had anything happen as our card companies caught it immediately, but I do have to get a new card. Hopefully, the service is better than the website...but I may cancel.

Us, along with several other families, arrives in Vieques to learn that the confirmation we…read morereceived was not an actual reservation. We were all left stranded. Please use extreme caution with this company, there are several other reputable rental places on the island.

I can't say enough about this service! It's absolutely…read moregreat. The rental car experience at San Juan International Airport is horrible but with Black Tie it was so easy. They communicate constantly. I didn't wait for more than two minutes when they showed up with the car and the keys were handed over to me and I was on my way. I kept the first Chrysler Pacifica, which was absolutely perfect brand new and spotless for one week with my family. After my family returned to the US I changed cars to a Honda pilot and that changeover was also seamless. The Honda pilot was brand new spotlessly clean, and performed flawlessly. The Team at Black tie is great. I have a large family and this service made my trip even better. Puerto Rico is great and Black Tie Car Rental is awesome. I highly recommend them to everyone and I'm quite sure that the cost was comparable to the long, hot confusing rental car agencies around Luis Munoz International Airport. Rent your cars with Black Tie you will not regret it.

I had a great experience with this car rental company. The booking process was straightforward, the…read morestaff was friendly, and the vehicle was clean and in excellent condition. Pick‑up and drop‑off were quick, with no unexpected fees. I appreciated the clear communication and smooth service throughout my rental. I would definitely use them again.

We have used this service dozens of times over the last few years, we travel to the island about…read moreonce a month. They are very professional, the communication from the office and the drivers are excellent, vehicles are very clean and new. Very happy with this service and highly recommend them.

Easy to book and phenomenal customer service!…read more I booked my rides from and to the airport for this upcoming week. Online was easy and got quick confirmations of my rides. Unfortunately, I had to cancel the trip, but spoke with Naomi Sanchez who was able to cancel my reservations with no charge to me. She was extremely friendly and professional. When I have to fly back to PR, I will definitely be contacting PR Green Transportation due to their excellent service. If they treat a customer this well on the phone, I would assume the rides & drivers would be just as good, if not better! Thank you for the positive experience!

If you're traveling to Puerto Rico, BOOK KEITH AND HIS TEAM--NO QUESTION!…read more Keith and his team at Luquillo Beach Taxi were the reason our entire bachelorette trip was beyond spectacular. With a group of 10 girls, our biggest concern was finding reliable transportation, especially since Ubers are not easy to come by in Luquillo Beach. Thank goodness we met Keith on our first night--seriously, we all agreed he was sent from above! From the start, Keith went above and beyond to accommodate us. He was there for every single ride we needed, always on time, professional, and incredibly personable. But beyond that, he brought the energy, the laughs, the best music and the best vibes! He wasn't just a driver--he became a true friend to all of us. Keith made sure we felt safe, cared for, and stress-free the entire trip. He had the best recommendations, helped us plan our outings, and even surprised us with Puerto Rican souvenirs we'll cherish forever!! He even handled our chaotic airport departures--everyone had different flight times, one friend's flight was delayed until 4 AM, and Keith still showed up with a smile, ready to take her 30+ minutes back to our Airbnb. This man is a legend. If you want a seamless, fun, and truly blissful experience in PR, Keith is your guy. We love you, Keith--we'll be back!!!

We used the A+++ Luquillo Taxi Services . Our Driver served as a Tour Guide almost. From his…read moredriver seat, we had conversations of all the Island attractions, as well as the nature of a lot of the monuments, sites, as well as housing. Recommended a super nice Restaurant He was super. Will definitely recommend service and plan to return to PR and use this service again.

We're happy with renting from them. They pick you up from the ferry terminal, so that was a huge…read moreplus especially since it was raining when we arrived. As of this post, once you land and exit the terminal, walk left. Their vans pop up about once every twenty minutes to take a bunch of people to their office. The rental process was pretty straightforward, and we had no issues with the Jeep or during return. All went smoothly.

I wish I could give this place 10/5 stars. The professionalism, friendliness and just amazing…read morecustomer service was exceptional. We rented just for a day, called and talked to Mathew on the phone the day before, explained our situation, he was friendly and told us to let them know we had talked to him when we got to the place of business. When we arrived the next day, the lady at the counter knew about our reservation, it took less than 5 minutes to get everything done, extremely friendly and professional. Quick and easy. Even when we turned the car in. We were picked up and taken to the ferry and vice versa. We will definitely come back to vacation in viaques and most definitely renting from Maritza's car rental.