HDW is the only contractor I trust to work on any remodeling or improvements at my home. John…read moreprovides high quality work, integrity, great communication and competitive pricing.

From the owner: Family-owned home remodeling contractor with over 25 years of experience. Specializing in…read morewhole-home remodeling including window and door installations, kitchen & bath renovations and finished basements.

Excellent work. Thank you Mark and Fred! Fred came out in the cold weather and did a great job…read more Little pricey, but very professional and they new exactly what to do without wasting extra money. Reccomended for my window waterproofing caps to help seal and my door. Thanks again!...Cathy

John P. Mike's Home Improvement just completed an update of…read morewhole house siding and doors. It's so rare today to find a company that displays not only professionalism and technical skill, but kindness, orderliness, and patience. From beginning to end Mike and his team were so easy to work with and the end product is beautiful! Even neighbors have stopped to comment on the lovely job. I would 100% recommend Mike's Home Improvement.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

We heard the commercial for Window Nation's Buy 2 Get 2 We…read morecalled and Tony Taylor came out to give us an estimate He explained all about the windows and how they do the installation We are so excited to get our new windows

Signed up for a free estimate after someone came to canvas our area. Was told this would take an…read morehour. 2 hours and 40 minutes later this man was still in our house. Kept saying it would only be a few more minutes for over an hour and a half. It was so disturbing. They promised a 30 day guarantee on prices quoted which is a lie. If you don't buy on the spot there is no guarantee. What kind of company gives an estimate and then leaves you absolutely no proof of the estimates. He took every paper he brought with him and left us no trace of the prices quoted. After wasting almost three hours of our time. I would never consider them for work after a meeting like that. They try to wear you down by talking for hours so you just give in. Quotes you an exorbitant amount for the windows and then keeps throwing lower and lower prices at you for an hour in the hopes you agree. Started off at nearly 2k per window and ended with about $900 per window. Then takes all the numbers quoted with him and says if we don't say yes now that number is gone forever... Told him our wedding was in two weeks and couldn't afford to say yes today. Nearly shamed us like we were making a dire mistake. So predatory and unprofessional.

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Awesome company on time fair price good garage door repair replaced door sill in stop leaksread more

The guy wants to only install doors that are "convenient" for him. Hard pass. Want a quality…read moreinstall? Pick someone else. Overpriced.

Horrible Experience! I called them and requested a roof repair. When he came to my house. He went…read more on and on before he told me "we don't do roof repairs". He wasted my time and his.

very nasty staff who scams disabled seniors as well as others out of money just to get business!…read more dont trust them with your money bcuz once they have it, its gone.... even if you change your mine! its gone! the more you call for a refund, the more they play with you, belittle you, twist your words, and finds excuses not to return your money! absurd! never get a roof from them! they are scammers, theives, and bullies!