They did an awesome job replacing two windows. I did have to be patient and wait for window…read moredelivery, then scheduling, and they weren't cheap. But the wait and the price were well worth it. Absolutely terrific job with attention to detail. Highly recommend!

They cam out and did redid my basement windows. It was like talking to family with these guys! I…read morewould definitely hire them again!!

Beware of Universal Windows Direct…read more We decided to replace a few windows that were in the worst condition, some of the frames were rotten in places. Important note: We had no idea--since we had never replaced windows before--that "window replacement" just means inserting a new glass unit into the existing frame, not replacing the entire window 1:1. The company representative never mentioned this, and we assumed it was obvious what "replacing a window" meant. That's why, after brief negotiations, we accepted the price for replacing a few windows. We thought it would be worth it. After the installation, when we realized what "window replacement" actually involved, we felt completely ripped off. We would have never agreed to such an inflated price just to replace the central part of the windows and--on top of that--lose 20% of the glass surface. The manager at Universal Windows Direct completely ignored us. He never responded to our texts, even though we asked repeatedly. The technician promised to follow up the next day. No one ever got back to us. We called and messaged multiple times. They tried calling us but that was against our clear request to contact us via text or leave a specific phone number since we're often unable to answer phone calls. But that's not all. After signing the contract, we received no paperwork. Two months later, we got a call about the installation date--and that was it. The installation itself didn't go smoothly either--someone messed up the window handles, and we had to wait another two full months for the correct ones. No joke--two months of unusable sliding glass doors. And did I mention they installed new glass units into the old frames and didn't bother to address the parts of the frames that clearly needed repair? We only received copies of the contract, warranty, and invoice after calling the company office following the final handle installation. Our suggestion for a discount--flat-out ignored. This is not a professional business--let alone an ethical one.

In home window presentation 2021…read more Sales rep on time. Gave informative talk of company products. Reviewed my windows. Process approx 1 hour. Explained service warranty and install process. Informed sales Gave written estimate. Product was within my goals. Price above my budget.

I will start with the exceptional workmanship/craftsmanship from the installation crews. We had a…read moresun room put on the back of the house. We got quotes from a few places and all quotes were comparable in price. We decided to go with Windows Plus I suppose because we liked Todd, the sales person, also we were impressed with the quality of the windows and that the room was going to be framed instead of a patio enclosure. And we could not be more pleased with the outcome. I know another reviewer stated that it was all done right the first time, that is how we felt about the room edition. My husband is very particular and ALWAYS has a punch list. But not this time. Literally all windows, framing, caulking, installation was perfect (with the exception of a small defect in one of the screens). We have talked to our salesperson, Todd regarding this matter and he will come to take pictures of the room and said they will take care of that, which I don't doubt they will. They had to put a roof onto the back of our house. That was the first part of the project and that happened in early November of 2020. The roofing crew, leg by Daniel put the roof on/ framed the room and poured concrete footers for the windows in 4 days. They were meticulous, cleaned up each day, were polite, answered all our questions and accommodated our needs as they worked. They had to attach the new roof to an existing patio roof as well as the back of the house. Within a couple of weeks the old section of the roof began to leak, we believe due to them walking/working in that area to add the new roof. We called to discuss this with Todd and within a few days the roofers were back and repaired the leak in the old roof. So even though it was a mishap they made it right, right away. At this point they were able to measure for the custom made windows/doors. Once the windows came in they started installation on January 26, 2021. This crew, Brandon, Josh and Matt were as meticulous as the roofer/framers. Again, they could not have been more polite, knowledgeable and professional. They 3 of them worked 3 (10+ hour days) to complete the work. As mentioned above there was no punch list. Everything was done to perfection the first time around. Reason for 4 star and not 5 star review deals with company communication. Although all was done to our sanctification I had to call them to inquire about when the crews were coming. We had made arrangements with the Todd regarding the electrical package and had to get that worked out once electricians got here due to them having different information. The contract stated work would be completed in 12-16 weeks, which would have been by Dec. 19 and the work was actually finished on January 28, 2021. If the company would have called me to let me know they were behind, windows had not arrived, weather delayed work, Covid delayed work I would not have been as concerned but I had to keep calling to find out what was going on and to check on time frames. I do understand things happen but again if timelines had been communicated to me I would have been disappointed but would have understood and would have given a 5 star review. I would recommend the workmanship and the quality of the windows.

Buyer beware! I made an appointment to get an estimate for replacing 14 windows and a palladium…read morewindow. Sales rep was on time but I indicated I had a time crunch....3 hours later we got to the estimate..... an estimate for $54k. But if I agreed to purchase right then and there it would be $45k. And there were strings attached.....give 5 star reviews on multiple sights. When I said that was too expensive he made multiple other offers, finally saying $100 less than a comparable offer. Yeah, right. I was not going to decide that day. The next day an email, 3 phone calls indicating they had other deals available. I blocked them. Their pricing strategy is beyond irksome!

I spoke with Shandeal about replacing a window for my parents. My parents have an antique wood and…read moreglass door that was shattered. Other than having to wait a bit (as they are really busy and far from my parents home) They came out and were done replacing the window in no time. Very professional and quickly done. Lovely contractors and staff all around. I am so glad I called Them :) Thank you! Beautiful work and a very fair price!! I will make sure I tell anyone I know that is in need of window replacements to call Glasshoppers first. Thanks again! ~Mary

Well GLASSHOPPERS finished the new windows installation and wrapping…read more The crew did an outstanding job. They were challenged by some tricky window A/C units but they exceeded all expectations. The depth of the casement window units were a bit larger than the new, so we will have to touch up paint about a quarter inch around the opening, but really the woodwork is overdue a fresh coat of paint so no big deal at all. The crew cleaned up as they went and were very neat and orderly. I recommend Glasshoppers for the following reasons: 1. They did what they said they were going to do. 2. They showed up on time and were professional and pleasant. 3. They cleaned as they went. 4. The product and installation was quality. 5. The price for the 14 windows, including labor on the window a/c 's was significantly better than the guys who show up at your door offering a today only bargain. 6. And they are local, so should something go wrong it is a 3 minute drive to speak to the owner! Thanks guys, you made me look like a hero to the wife!

Awesome guy! Reliable, trustworthy,communicates well! Would hire him again!! Would recommend him to…read moreanyone!

Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Brownings Windows, Doors, & More is an excellent company to work with! This is a fully family owned…read moreand operated company. Ronnie and Missy have been excellent to work with. They made several trips to my mom's house with color samples, measuring, and even with a mini window display for a full demonstration of the window so she could easily ensure herself this was the brand of window she wanted. Every meeting with Ronnie was as scheduled. He was always punctual and flexible with my schedule. We had 10 windows removed and replaced all in one day with the temperature in the 40's and snow on the grown. Every piece of debris, packaging, and garbage was cleaned up and removed from the property. Ronnie even pays attention to the little details like ensuring the calk matched the trim. I can not say enough about this company and our overall experience! I will use them again on future projects. Ronnie and Missy, thank you for a job well done!

From the owner: Family owned, and Operated! Over 30 years of experience. Fully insured, and free estimates! We take…read morepride in everything we do. We offer Windows, Doors, Vinyl Siding, Gutters, and Roofing.

When water starts falling from the ceiling, you're in a situation where you need it fixed now…read more Happily, John and River City Vinyl Supply & Roofing were able to look at my house quickly and get the leak by my chimney fixed. I used Yelp's Request A Quote to find a roofer/contractor. And considering our leak happened on a Sunday night, that's when I reached out to several companies. Many got back to me within the hour, including River City Vinyl Supply & Roofing. And if it weren't for a rainstorm on Monday, he would have come out that day. But he was able to come and look at the problem and have it fixed within an hour or so on Tuesday. John was speedy yet not pushy. He brought with him one of his employees, who actually got on our very tall roof to look at the problem. He talked through what he found with me and sent me a formal quote before proceeding. Turns out the flashing had pulled away from the chimney, and the mortar between several of the bricks had worn away. He showed me some photos of the roof to help me understand. After he was done, I was able to pay him easily via PayPal. And now we're talking to him about tackling our rickety, falling apart gutters as well. I'm happy to add John and River City Vinyl Supply & Roofing to our list of trusted companies that can work on our home.

Rating estimate process only. I opted for another vendor to complete our roof. I was impressed with…read morethe prompt response from my quote request. I had an estimate within 24 hours of requesting. That's impressive. We opted for another company that a family friend recommended.

I needed a 2'x3' window pane replaced. It was under warranty and the contract states that it would…read morebe replaced for free, with only charges for shipping/handling and installation; however, the shipping/handling charge was $667 from Ohio to Kentucky! Beware of excessive charges if using Primax.

New windows are one of the largest upgrades to one's home…read more Pre Yelp I replaced my homes windows and after many estimates decided on Primax. I've been happy with the quality to this day. After recently remodeling my lower level with I previously considered a basement I now have a wonderful downstairs addition to my home and Last month I replaced my windows from Primax and pleased with the quality and installation as I was 15 years ago. During the entire process The owner George took plenty of time listening to find my wants and needs offering several options. With a 20% deposit I agreed to the order for custom measured windows. As promised Project manager Larry came to my home measured and showed me the process of installation, giving me the comfort I made the right decision. The day of installation the job took one day as promised. The trim inside ande out is very well done. I highly recommend Primax for replacement windows. Primax also offers many other services and upgrades from doors, bathrooms enclosures and more.

Card Construction Group did a great job on my retaining wall and downspout project. High quality…read moreand very effective. Barry assessed the issue, designed, and then installed the project to resolve the problems. I'm planning to bring them back for another project soon.

Outstanding quality work repairing siding from storm damage. Knowledgeable, experienced and a great…read morevalue, ensuring the repairs were properly sealed and weather-ready.