Beware of Universal Windows Direct…read more We decided to replace a few windows that were in the worst condition, some of the frames were rotten in places. Important note: We had no idea--since we had never replaced windows before--that "window replacement" just means inserting a new glass unit into the existing frame, not replacing the entire window 1:1. The company representative never mentioned this, and we assumed it was obvious what "replacing a window" meant. That's why, after brief negotiations, we accepted the price for replacing a few windows. We thought it would be worth it. After the installation, when we realized what "window replacement" actually involved, we felt completely ripped off. We would have never agreed to such an inflated price just to replace the central part of the windows and--on top of that--lose 20% of the glass surface. The manager at Universal Windows Direct completely ignored us. He never responded to our texts, even though we asked repeatedly. The technician promised to follow up the next day. No one ever got back to us. We called and messaged multiple times. They tried calling us but that was against our clear request to contact us via text or leave a specific phone number since we're often unable to answer phone calls. But that's not all. After signing the contract, we received no paperwork. Two months later, we got a call about the installation date--and that was it. The installation itself didn't go smoothly either--someone messed up the window handles, and we had to wait another two full months for the correct ones. No joke--two months of unusable sliding glass doors. And did I mention they installed new glass units into the old frames and didn't bother to address the parts of the frames that clearly needed repair? We only received copies of the contract, warranty, and invoice after calling the company office following the final handle installation. Our suggestion for a discount--flat-out ignored. This is not a professional business--let alone an ethical one.

In home window presentation 2021…read more Sales rep on time. Gave informative talk of company products. Reviewed my windows. Process approx 1 hour. Explained service warranty and install process. Informed sales Gave written estimate. Product was within my goals. Price above my budget.

When water starts falling from the ceiling, you're in a situation where you need it fixed now…read more Happily, John and River City Vinyl Supply & Roofing were able to look at my house quickly and get the leak by my chimney fixed. I used Yelp's Request A Quote to find a roofer/contractor. And considering our leak happened on a Sunday night, that's when I reached out to several companies. Many got back to me within the hour, including River City Vinyl Supply & Roofing. And if it weren't for a rainstorm on Monday, he would have come out that day. But he was able to come and look at the problem and have it fixed within an hour or so on Tuesday. John was speedy yet not pushy. He brought with him one of his employees, who actually got on our very tall roof to look at the problem. He talked through what he found with me and sent me a formal quote before proceeding. Turns out the flashing had pulled away from the chimney, and the mortar between several of the bricks had worn away. He showed me some photos of the roof to help me understand. After he was done, I was able to pay him easily via PayPal. And now we're talking to him about tackling our rickety, falling apart gutters as well. I'm happy to add John and River City Vinyl Supply & Roofing to our list of trusted companies that can work on our home.

Rating estimate process only. I opted for another vendor to complete our roof. I was impressed with…read morethe prompt response from my quote request. I had an estimate within 24 hours of requesting. That's impressive. We opted for another company that a family friend recommended.

Card Construction Group did a great job on my retaining wall and downspout project. High quality…read moreand very effective. Barry assessed the issue, designed, and then installed the project to resolve the problems. I'm planning to bring them back for another project soon.

Outstanding quality work repairing siding from storm damage. Knowledgeable, experienced and a great…read morevalue, ensuring the repairs were properly sealed and weather-ready.

They came back to our house to fix warranty issues. They did nothing.. except putting nails in our…read morenew siding. what an eye sore!! then left their garbage behind... so when we got a storm two weeks ago, It blew all over the place more damage again.

Okay, I waited a while to write my review so I could see how the overall job bettered my home. I…read morehad my 102 year old 2 story home completely resided with Vinyl siding. Fist, this was no small project. The owner and project manager at times could be a little slow with responding to calls/text, but were very respectful when the did return my call. Siding is no easy task as you have to account for weather, but they cannot work during rain. So the project got started a couple of weeks late, but that worked out okay for me. It was 2020 and I wasn't going anywhere fast. The crew that worked on my home were timely and professional. If they couldn't answer a question, I would contact the owner Traci directly and he would give me an answer. They warned me that there could be serious problems that could add to the time of the project completion and cost. Well, we had issues, but they were brought to my attention and documented in writing along with pictures. Lets just say, I want the siding to be done right and look great so we had a few others concerns fixed by cervices as well (wood, window trims). The project took around 5-6 weeks, but it was well worth it. All new siding and after this past winter with snow, rain, and everything, it seems to be doing just fine. A few places in our cellar are now dried up where some water got in before. People comment on how great it looks. We had all new gutters and downspouts installed as well, which drain perfectly. On a side note we asked the crew to throw up a new light fixture and mailbox when they took down the old and they did so. All in all, if you have patience for a project like this, then Cervices is a great company who can provide you with professional work at a reasonable cost. Thank you Traci. Cordially, J. Hesley

Over priced windows , the demonstration with the heat lamp is just the dumbest thing I've ever…read moreseen. If you got to put 17 coats of whatever product they said they put on the outside of their windows you need to come up with a better product don't be fooled by the seller

Just an update. Nearly six months since my purchase of a 5.5k custom door and still no resolution…read more Apparently they have their best office person ordering a dog door that they'll come put in some day. Please don't do business with these people.

Victor and his teammate were great. Gave an estimate within 24 hours of my request. Communicated…read morewith me when the job had to be postponed a few days due to inclement weather. Then finished as stated, quickly and efficiently. They did a beautiful, professional job and were about 40% cheaper than the next lowest quote. Will absolutely use their services again in the future.

These people are great. They did roofing and gutter work for us and the work was done and done…read morewell. Afterwards we had some issues with the work and they came back to fix the issues immediately and they just do good quality work and work hard to please the customer. I recommend this company.

Very poor customer service and follow up. I had a roof installed by HKC and have warranty…read morequestions. They did come and inspect the roof two months ago - and it is leaking btw. Still zero follow up and they are not returning my calls. I also have other siding work to be completed which they did measure for but still zero estimates. I will not be using them for any further work. They agreed my roof may be tarped to minimize interior damage but also not a word from them. Find more reputable service providers and don't waste your time with HKC. Not even a one star but I cannot go lower

They did some warranty work on my roof just before the warranty was up. They came out quickly and…read moreknocked it out in just a few days after calling them. Great customer service!

B and G came out after I had hail damage and checked out my roof and gave me a great estimate to…read morefix the damage! They came highly recommended by a friend of mine and they didn't disappoint me! Richard was very professional and gave me several options of colors to choose from! The roof looks great and I have had several compliments of how much nicer my house looks!

From the owner: Specializing in: - General Contractors…read more- Roofing Contractors - Siding Contractors - Handyman Services - Deck Builders - Building Contractors