After a wreck, I was annoyed obviously, but Enterprise eased the process. The rental procedure was…read morequick and easy. I was picked up and dropped off at the repair shop by a friendly driver. When I realized my rental car smelled like an ash tray (previous renter clearly ignored the no smoking signs) it was replaced with no problem. Everyone I spoke to was helpful and pleasant.

We had a car reserved and no one explained that the car had to be picked up at an exact time. We…read morethought we were reserving the car, not a time slot. The manager, Kendrick, was not helpful or apologetic about the lack of communication. Unfortunately, true customer service is a thing of the past.

We were renting a full size car to drive to Houston in for a business conference. As luck would…read morehave it our car broke down the day before we were leaving so my husband called and asked if we could just pick the Expedition up early and pay for the extra day. She said sure no problem since it was already reserved for us the following day and can't be rented anyways. Perfect, right? So we run our car to the shop and call a cab to take us over there. We get there and go through all the paperwork and she runs my husbands card, after which she looked at the receipt and proceeds to tell us the bill went from $204 up to $980!!!!! She looks at us and said there's nothing she can do but refund us and we'd have to cone back the following morning. Incurring an additional 2 cab fares.... This was 30 minutes before they closed, at the minimum she should have called headquarters to see if there was anything else that could be done instead they not only lost the sale but also a customer that frequently rents cars.... Terrible customer relations.

I rent a lot of cars from Budget, Enterprise, Hertz and others and have NEVER had a more atrocious…read moreexperience than I did with the AVIS in Slidell. So I call over there at 12:30 p.m. on Saturday, September 21, 2013, asking the girl on the phone if they have any cars that I could rent today. She said they had some full-size vehicles, no economy. I don't care at this point, I'll take a full size or any size, I'll drive a minivan if I have to, so I ask her when they close. She says 1pm. Every car rental on the north shore closes at 1:00pm or earlier on a Saturday, so I said ok, I'll drive over there and will make it before 1:00 and will take any car they have available. She says ok. She sounded like she was completely dumb and like she didn't give a crap, but at this point I thought she just had no customer service skills. Well, I was way off... So I go speeding down the interstate in pouring rain from Mandeville to Slidell because I REALLY need a rental THAT DAY. I have a group at my house, and in a ridiculous coincidence all vehicles except my two-seater ended up at the shop. I can't fit 4 people on my passenger seat, so off to Slidell with one of them to get the rental like I confirmed with the b*tch on the phone. I get there at 12:54 p.m. This is 6 minutes BEFORE the closing time posted on the door of the AVIS office, which she verbally confirmed to me over the phone after I told her that I'll be driving from 25 miles away to pick up a car because I really need it today. When I told her "I will be there before 1," she responded "OK," as if she comprehended the words coming out of my effing mouth. That turned out to be a wild assumption on my part, which I will never again afford any AVIS employee. As you may have guessed at this point, when I showed up at 12:54 p.m. the office was CLOSED. The b**ch that I specifically informed less than half an hour ago that I would be picking up a car from her location, something she verbally confirmed to me, actually CLOSED THE F*ING OFFICE EARLY..... AFTER TELLING ME TO SHOW UP OVER THERE. This is totally incomprehensible to me. What kind of human being acts like this??? Aside from those working for AVIS on Gause of course... Anyway, I drove half an hour there and half an hour back to Mandeville for nothing. There goes one hour out of a very busy day. Not only that, this woman also cost me ANY opportunity to rent ANY car on the north shore because the last half hour I had to get a vehicle I spent going to this piece of crap office. After wasting a full hour of my life on her incompetence/dishonesty, I was forced to go to the New Orleans airport, more than an hour away, to get a car. This took so much time out of my day that I had to leave my house with wet hair and no makeup and attend an event that I had been anticipating for weeks looking like crap. Had AVIS not LIED to me and dragged my ass to Slidell for absolutely NOTHING, I could have saved not only this miserable trip but also the trip across the lake to New Orleans to Enterprise, whose employees can still be trusted. I would have had time to get ready. So this is what you can expect from the morons at AVIS on Gause Blvd. And unless she had a real life or death emergency, whichever lying f...ing idiot had the 12:25-1:00p.m. shift at that particular Slidell AVIS on Gause on September 21, 2013 needs to get fired.

I was denied the ability to rent a car because the name on my credit card was not the government…read morename on my license. Gave them a 1 Star because 0 was not an option.

Hertz at any Airport in America is great (if you are a Hertz club member and just go pick out your…read morecar and go). This Hertz here? I can see why they get a 2 star rating. I get a corporate rate on cars. Here I booked a car; they called the category a "manager's special". I was gonna be driving the car only one day, but about 7 hours on that one day. I get there to pick up the car and the "Manager Special" is a box truck. Like a U-haul! Come on now! I'm not highway driving a UHaul for 7 hours! The promised "corporate" rate was $48. She was like "we do have a Chevy Equinox available." I'm like "that would be fine." Then she's like, "the rate is $90". Aww hell no! Bait and switch advertising. Don't get me in the door and then tell me "we're giving you a U-Haul." No, you're not. I walked out of there without a car.

This is actually a Hertz location, and pretty much the worst one there is. I'm not surprised it's…read morenot claimed by the company. Go anywhere else unless you want your time wasted and to not get what you want. Don't trust in having a reservation, because you'll get here and they won't have any cars. If anyone is even here. Ridiculous. I don't know how this location is even open.

Tire Town Auto Service was recommended to me by several people (who all had great things to say)…read morewhen my air conditioner went out. They were all very friendly, attentive, and honest about what they thought was wrong, what they needed to do to confirm that (remove the dashboard), and how long it would take to fix it. I had to leave my car over night because of the time it would take. They confirmed that they were right about what the issue was, they repaired it within one day (less than the time they said they may need) and charged a very reasonable price for the work. I'm very satisfied and I'll return for any additional work that I need done. I'll also refer them any time someone needs auto work done. I've already referred one person and she was very impressed as well!

The staff are friendly and knowledgeable about tires. They have the best price in the area on the…read morehard to find tires that my Mercedes SLK requires.

Enjoyable, entertaining and very helpful. No complaints. Knows a lot about our tour sites and…read moreenhanced the experience.

This tour was the highlight of our first day in Nola! Kindrell is an outstanding tour guide. We…read morereceived a call and text reminder from his lovely wife before our tour, he picked us up right outside our hotel, and to our delight, my husband and I were the only two on the tour that day, so we felt even more lucky! The luxury van was very spacious and comfortable, he gave us a detailed run down of what the day included, provided bottled water throughout the entire duration, took us on a more scenic exciting drive to the plantation/swamp and he also told us a lot of information about New Orleans culture, history, wildlife, and customs. It was amazing how well he knew his hometown. We were very impressed! He really made us feel welcomed, and I hope to do another tour with his company if we're ever in the area again. Don't forget to get his input list of the best restaurants to try in the area!

I've been taking my truck here for a couple of years and the service has always been good. New…read morebatteries, a starter that kept needing to be replaced and they always stood by their work and treated me fairly. Their work and customer service on my most recent visit was above and beyond. Joe is the best.

My car was having issues driving from Florida to Texas. I stopped at two place before them and…read morethey were not able to get me in. The kind people at east Gause took care of me knowing I was needing to get back on the road. Highly recommend. Thank you so much for being a lifesaver.