I found Pikku Kala Adventures when we had to come to town on very short notice and the car…read moreavailability situation at the tiny airport was dicey at best. They saved our trip. We rented the BMW and it was perfect. Clean, comfortable, good heat (man it was cold) and the ease of getting the car was awesome - waiting for us when we arrived and then we just left it at the airport when we departed. So convenient. And communication with them was fast and clear. Definitely will rent with them again if we are in the area.

We needed a rental car for a weekend trip in Keweenaw, and couldn't find a single available car…read moreanywhere nearby... until I called Pikku Kala. They were great, super easy to book, and airport pickup/drop off was a very reasonable $20. Super responsive by text too. Would recommend.

Each time I travel to the U.P., the same, nice young gentleman is behind the counter to facilitate…read moremy car rental. Each time I call ahead to let them know I will be late and each time he waits...until way after midnight...great customer service! I'm traveling around town in a fall-leaf-colored red, Honda-Fit-Like Chevy and having a marvelous time. The same nice young gentleman will probably be there at 5am when I leave to come home. The best Alamo customer service I have ever received is right here in Hancock, MI.

This is going to be a weird review but I never have given the money for a car rental but they keep…read moreon calling me about giving them a review and telling them how my experiences were renting with them. So they're going to get a one star for being completely annoying and now I will never do business with them.

I was quite cautious about being a passenger in such a small plane, but this was the only option…read morethat would work with the itinerary. Yes, it is expensive, but the 45-60 minute flight is much quicker than the 3-6 hr ferry options. Check in was quite smooth. You park in the lot, and give them your car keys (I guess in case they need to move your car? It's also $8/day for parking). Your luggage gets weighed as there's a 45 lb limit per passenger (and no individual bag can weigh more than 45 lb). Thankfully they don't weigh the passengers, instead they just eyeball you and might tell you if you need to sit in a certain seat to balance the plane. The whole process was a breeze. The flight out was very smooth, while the flight back was a bit rough. It was raining pretty hard with a chance of thunderstorms, but as the weather improved, my flight wasn't delayed. There was a screen at the outside of the Rock Harbor visitor center with updates, but you can also ask the NPS ranger who has more detailed information too. The company tries their best to make sure you aren't delayed, including adding extra flights if there's a backlog. If you have the cash, definitely splurge on the seaplane as you get a cool view of the island, and you have the chance to sit in the co-pilot seat too!

DO NOT TAKE THE SEAPLANES!!! I explored the seaplane option as I've heard the waters can be rough…read moreand I wanted to save some time. HUGE MISTAKE. They also have terrible reviews on Google. I submitted my first request to their website on May 7th, they responded May 12th that "On 7/6 the latest available flight is 1pm." even though 1pm isn't an option in the dropdown, so I replied on May 16th that yes okay I'll book that time, again on May 21st, and then May 26th asking what to do. They replied "please resubmit. We discarded your request because you didn't respond from 5/12 to 5/16." ARE YOU KIDDING ME. That is so unhelpful. So I sent a screenshot showing how that isn't an option on the form and what time to select instead when I resubmit, and he replied "It's not in the menu but is one that we provide most days. Let us know if you want it." Like obviously I want it??? I've told you 3 times I want it??? So I resubmitted May 30th with the new incorrect time since both the times I wanted weren't listed, and didn't hear back until June 18th: "The requested flights are sold out." Well in the meantime I had to schedule the rest of my trip so I scheduled the Voyageur II boat from one part of the island to another, which now I cannot take, and because they took so long to reply I'm outside the cancellation window and have to eat the late cancellation costs. I called them and there is nothing they can do. They provided alternative options which is the inverse trip of what I wanted, which would require me to change my vacation dates and I still wouldn't make the boat that I have booked so I would have to eat that cancellation cost either way. They've sabotaged my entire trip that I've spent months meticulously planning out. Now if I want to go I have to rework my entire itinerary with only a week left to plan this, and hope that other routes to the island are available. Either way, I will not get to see the island as much as I had wanted, and I will have to eat the costs of the boat I reserved, all because of Jon and Kirsten at IsleRoyaleSeaplanes. I called the Voyageur company as well to explore alternative options, and they said they are not surprised to hear about my experience, and have seen this happen before. It is very well known that Isle Royale Seaplanes has horrible customer service and cancels on customers outside of weather reasons.

Go on this tour and you'll be nothing but AMAZED. The history of what the mine workers experienced…read moreto help this country grow and prosper will leave you speechless. Being in the mine adds a lot to the experience... you're seeing and feeling what the miners felt... except they didn't have the lights like you'll have. I'll also say that our mine tour guide, a student in the Geology program at Michigan Tech. was one of the best tour guides I've ever had for any tour. He is not only passionate and knowledgable about Geology, he knew so much detail about the Quincy mine on really every level, as well as the experiences and way of life of the miners themselves. I was floored by not only all he learned in order to be as knowledgable as he is, but also how much it's clear that he loves everything about the mine and miners... all while being a student with this as only a summer job. I was excited to take this tour. It was much, much more than I anticipated. If you go, bring warm clothing... I was in shorts and a thin long-sleeved shirt with a t-shirt underneath. That was NOT enough. Dress like it's a brisk winter day.

Such an interesting tour! You get to put on your lighted helmet and walk into the past, deep below…read morethe surface. Hope you read the rest of my review, but first I want to share something that pisses me off! When we go out to eat at a restaurant we tip the waiter for their service... but when I've been in these types of tours I can't believe how many people don't tip! Not even a couple of bucks! The people giving these tours work harder, share more information , and in this case, do it for almost 3 hours. Much longer than the waiter who brings you a cheeseburger... so stop being so cheep... you know who you are! (End of sermon)! Our guide (Cam) was spectacular! She had so many interesting stories and knowledge of a world in a time that is long gone... (thank god!) The days of this type of deep mining by hand or handheld drill are long over with. Not just because it's not profitable, but because it was inhumane! (Well sadly more because it's not profitable ) Many people worked here until they died of lung issues or were deaf from the drills. Be prepared for at least a 2 1/2 hour tour in the depths of a tunnel in a mountain. Don't worry the paths are safe and large enough that it's shouldn't be a problem if you're worried about claustrophobic conditions. It is cold however... it stays around 40 degrees all year. And it is a little muddy so don't wear your good shoes. If you love history, or think seeing a defunct mine would be interesting, I highly recommend this tour. And give your guide a tip for gods sakes!

We made a reservation weeks ahead of time for this taxi to take five people to the Ranger III dock,…read moreand confirmed it several times -- but that morning as they waited to be picked up, they received a text message that "it's not going to happen," with no explanation or apology. Suddenly these people were stranded and at risk of missing the boat. Be aware that he may not follow through when you arrange for this taxi ahead of time.

I called Charles Andrews up about getting ride back to the…read more Holiday Inn Express, because my flight was full. Unfortunately, I had reported some fraudulent activity on my account, so my debit card was frozen. So. I got some cash with my Credit Card to run few errands. But later I could not find my Credit Card, so I reported it stollen. When I arrived at the airport, I found out that my flight was full. I was issued a new ticket departing tomorrow,at no cost. I was able to get help paying for another night at the hotel, but wasn't able to get assistance with cab fair back to the hotel. Charles called me back to see if I still needed a ride, but I explained to him that I could get financial help with the cost of the cab ride. He then offered to take me back for free. Charles is Catholic and takes his faith vet seriously. I would recommend him to anyone! He is s generous honest, man who does the right thing!

Great camping spot! Enjoyed a wooded spot. Campground was quiet - neighbors were not loud at…read morenight. Can buy ice & wood at the campground. They have recycling - and trash. Can walk from campground to a nice beach area. Great spot to use as a base to adventure up the keweenaw & Houghton. Will definitely camp there again - affordable sites.

Great place to camp. Been here twice and can't wait to come back! First place i stayed when i…read moregot to the UP. Was welcomed like i was family.

This is a very quiet, off the beaten path campground. We had an electrical issue on our site upon…read morecheck-in. Darius the campground manager was as attentive as any host we've ever seen. We were able to complete our stay without changing sites. Found some "yooperlite" rocks and saw eagles in the trees along the shoreline. Our first trip to Lake Superior.

Rates are affordable Camp manager is a bit over the top…read more We brought a couple side by sides ( which are road legal) and we were asked "not to rode them thru campground. As she herself drives her golf cart faster than we do :( Otherwise it's a great location to hit trails from and ride!

Everything with the hotel went amazing! My flight was delayed out of Los Angeles and it put us a…read moreday behind. The "Hotels.com" app I used was useless and their customer service was terrible so I contacted the hotel directly and explained the problem (I didn't want to lose the reservation). The lady I spoke with was awesome and completely put me at ease with the situation. I didn't find out till the next day (when we finally arrived) that the lady's name is BRANDY (I hope I remembered correctly). When I did arrive at the hotel she was the best. She got me checked in and made sure that everything was up to expectations. The hotel was great. It was above clean and comfortable. The bed was comfortable. It's probably the cleanest and most comfortable hotel I've ever stayed at. THANK YOU BRANDY and thank you Ramadan by Wyndham Hancock Waterfront. I can't wait to come back next year!

We shappened to be in the city during Bridgr Fest which was super cool. The two ladies at the front…read morecounter were very nice. They gave us a list of events that were happening. They actually had a helicopter in the parking lot. We decided to get on the helicopter and take a short ride over the water. We ended up crossing the road and walking up to see the Bridge Fest parade. When we got back, we decided to go swimming. No one was at the pool. It is open until midnight for adults. We also got some breakfast in the morning. The food wasn't too bad. We enjoyed our stay. Our room was clean, bathrooms were clean, and the pool was clean. We would definitely come back again.