First time renting from enterprise. The process was fairly easy with a few hiccups due to…read moreinsurance. It was a learning experience but everything went well. There is a $50 security deposit fee and you have to provide a debit or credit card. You're not charged if you return the car in perfect condition. I was in a car accident and everything was covered. Overall, I found the rental cost to be quite expensive. I'm glad I went through the experience and learned more about the requirements and fees. However, I wouldn't want to rent a car again unless it was absolutely necessary.

Outstanding customer service, prompt & courteous, as well as always willing to work with your…read moreneeds. Highly recommend for both short term & long term rentals!

Terrible experience. I saw the other negative reviews (on Google), but because I receive a Hertz…read morediscount through my employer, I thought I'd give it a go. I booked a reservation online with a 4:30 pick-up appointment, fairly simple process. However, I later needed to change the time for the pick-up to 11:30. I was unable to edit the appointment online, so I called the location directly (this is what the website instructed I do). The first time I called, I was put through to an automated voice service stating I should call back during business hours, even though I was currently calling during business hours - I even double checked because I thought maybe I was wrong! I called back the following day and got through to a young man. I told him I had booked a rental on their website, but I needed to change the time of the pick-up. I gave him the time and location, which he confirmed they are familiar with. Later that evening, I received a confirmation email which showed a pick-up of 4:30 - the original, incorrect pick-up time. I called back on the next business day (the day prior to my appointment) to confirm the time had been changed since the email showed the wrong time. I was told the change had not been made, but that it would be fixed. The man I spoke with this time advised they are unable to make such changes in the computer, but he would make sure it was changed and that there would be a pick-up made available at 11:30. Fast forward to the time of my appointment, no pick-up. After 10 minutes (I understand traffic happens) I called the location and spoke with a lady, I believe her name is Kelsey. I told her I had an 11:30 pick-up appointment and wanted to check that someone was on their way. She advised she did not currently have a pick-up scheduled, and the only reservation she had under my name was for 4:30. I explained to her I had made multiple attempts to change the pick-up time and spoke with two individuals over the phone and was told by both the pick-up time would be adjusted. She said she would have someone sent out to me as soon as possible. I asked what the eta would be and she advised a driver was returning from another location and would be back to the store in about 15 minutes. My pick-up location was 13 minutes (per Google Maps) from their store, so my pick-up time would be roughly 45 minutes after my requested time. She asked what size vehicle I wanted and I told her I didn't remember if I selected small or midsize, but whatever was listed on the reservation. She said at this time she only had a large vehicle available and asked if that would be ok. I asked if I would have to pay the higher rate for the larger vehicle and she said yes because that's all she has and she did not plan on having a smaller vehicle ready until 4:30. I said ok, fine. I then hung up and called another local rental company and asked if they had availability for a pick-up and rental. The man I spoke with asked if I needed a pick-up right then, and I said if you have someone available, yes. He said no problem, I'll find someone. I called and cancelled the reservation with Hertz. The second rental company arrived within 5 minutes of my call.

I had an AVIS reservation for a month, and they called me ONE HOUR before the pick-up time and said…read morethey have no cars and call the main phone number. They had no cars available for the day. I had no way of getting to another location and they had no other options other to start all over and find another car. What good is a reservation if AVIS can cancel literally when I was there to pick up the car and everything is cancelled? I will no longer be renting from AVIS.

I will let the photos speak for themselves. This is the Avis location on Hulen by Walmart. The…read moreyoung lady offered to put me in a vehicle that cost 3 times what the car I rented cost.

They have a helpful staff. The Manager has a sense of humor. You can rent a Wagoneer, Honda , or…read moreanother SUV. Sometimes, it can take awhile for them to pick up the phone. Sometimes they will pick it up right away.It just depends on the day. Jordan was very helpful. He always answered my questions. Jordan also displayed a calm, cool, demeanor. I returned the 2015b Honda Civic Sport with a full tank and in great condition. My deposit was returned to my credit card. I just have to wait a few days for it to post. I would definitely recommend this place.

This location has lousy inventory. Good chance you won't get your desired rental car. Had to wait…read more3+ hours to get my replacement rental car. When I did get my rental car it only had 1/2 tank of gas!! What BS. I not only lost time by waiting on the car at the rental location but I had to spend time to go to a gas station to fill up the gas tank. What a pain.... And, by the way, do you know they charge a $300 deposit onto your credit car when you rent the car. Gee, I wish I was told upfront about that. And when I returned the car I did not immediately get my deposit back. After 3 days I still did not get my deposit back. I had to go back to the location and complain about this........then miraculously I got my deposit back on the 4th day after I returned the car. That's BS too. There are much better rental car businesses out there. Don't go to Enterprise.

Ever since this car wash opened,I've been wanting to go. I told my dad, I needed to wash my SUV. I…read moresuggested this location and he was okay with it, so we went there Friday afternoon. There was no line and the attendant came quickly to help my dad because he used cash to pay. The Car Wash was $8, It got the job done. My SUV came out clean. I was impressed it's better than the car wash I normally go to. I would recommend this Car Wash. I noticed my vehicle going slowly through the Car Wash. I guess that's just to wash every bit of my SUV, AIso, I noticed that my side view mirror was bended but I popped into place. There were lots of places to vacuum your vehicle but they were all taken. To some things up, this is not the cheapest Car Wash out there but, it will get your car cleaned. Your ride will look new again!

I visted 8/22/25 while vacuuming the entire hose with metal fixture fell & hit me while I was bent…read moreover. I reported it to management who had no care beside fixing the vacuum. I asked the gentlemen (Randy) to make a incident report whom ignore my request. I've never intercounter this type unprofessionism while a customer has been injured due the lack on their part. I have reached out to corporate via email & customer service. Nothing as has been solved or even any concerns. I would not stay away this is the type customer service shouldn't be tolerated. The lack of empathy or compassion for human safety is at its lowest. He didn't even ask if I was ok.

I had an absolutely terrible experience at this location. I had a confirmed reservation, yet only…read more23 minutes before pickup I was told there were no cars available and to "wait until noon." This was not a casual rental -- it was for a life‑or‑death emergency involving my mother -- so I went anyway. When I arrived, I waited until 1:06 PM while the staff insisted my credit card wasn't authorizing. My bank confirmed the charge, and I even showed proof that the transaction had already posted, but they still refused to process it correctly. No urgency, no accountability, no effort to resolve anything. I called the contact center for help and was transferred multiple times with zero assistance. The entire situation was a complete waste of time and added unnecessary stress during a critical emergency. This location failed to honor a confirmed reservation, mishandled payment, and showed horrible customer service throughout. I would not recommend this location to anyone who needs reliability or professionalism. THEY DESERVE NO STARS BUT YELP REQUIRES ONE TO SUBMIT THE REVIEW

I don't recommend this place. My daughter pre-paid for a vehicle online. They sent her an email of…read morewhat she needed to bring in. When she got there, they told her she couldn't rent without a major credit card, although it pre-paid and they never mentioned this in the email. The person was also very non-chalant and never apologizex for the inconvenience. Horrible customer service. I'm giving 1 star only because it made me

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

Went in to see about an AC repair...the guy upfront was a jerk and talked to me like I was…read morestupid...I wouldn't recommend doing business with rude and unprofessional ppl. Found someone who was kind and fixed fairly inexpensive...how these jerks stay in business is beyond me...if I could give a zero I would

Hamid was Amazing. I can't thank him enough. I had a friend going to the airport he is handicap,…read morethey went above and beyond to accommodate our needs for the trip!

From the owner: In business since 1997…read more For your limo services of: Prom, Graduation, Weddings, Concerts, Cowboy Football games and more! Texas Motor Speedway, Bachelorette/Bachelor Parties.