First time renting from enterprise. The process was fairly easy with a few hiccups due to…read moreinsurance. It was a learning experience but everything went well. There is a $50 security deposit fee and you have to provide a debit or credit card. You're not charged if you return the car in perfect condition. I was in a car accident and everything was covered. Overall, I found the rental cost to be quite expensive. I'm glad I went through the experience and learned more about the requirements and fees. However, I wouldn't want to rent a car again unless it was absolutely necessary.

Outstanding customer service, prompt & courteous, as well as always willing to work with your…read moreneeds. Highly recommend for both short term & long term rentals!

Terrible experience. I saw the other negative reviews (on Google), but because I receive a Hertz…read morediscount through my employer, I thought I'd give it a go. I booked a reservation online with a 4:30 pick-up appointment, fairly simple process. However, I later needed to change the time for the pick-up to 11:30. I was unable to edit the appointment online, so I called the location directly (this is what the website instructed I do). The first time I called, I was put through to an automated voice service stating I should call back during business hours, even though I was currently calling during business hours - I even double checked because I thought maybe I was wrong! I called back the following day and got through to a young man. I told him I had booked a rental on their website, but I needed to change the time of the pick-up. I gave him the time and location, which he confirmed they are familiar with. Later that evening, I received a confirmation email which showed a pick-up of 4:30 - the original, incorrect pick-up time. I called back on the next business day (the day prior to my appointment) to confirm the time had been changed since the email showed the wrong time. I was told the change had not been made, but that it would be fixed. The man I spoke with this time advised they are unable to make such changes in the computer, but he would make sure it was changed and that there would be a pick-up made available at 11:30. Fast forward to the time of my appointment, no pick-up. After 10 minutes (I understand traffic happens) I called the location and spoke with a lady, I believe her name is Kelsey. I told her I had an 11:30 pick-up appointment and wanted to check that someone was on their way. She advised she did not currently have a pick-up scheduled, and the only reservation she had under my name was for 4:30. I explained to her I had made multiple attempts to change the pick-up time and spoke with two individuals over the phone and was told by both the pick-up time would be adjusted. She said she would have someone sent out to me as soon as possible. I asked what the eta would be and she advised a driver was returning from another location and would be back to the store in about 15 minutes. My pick-up location was 13 minutes (per Google Maps) from their store, so my pick-up time would be roughly 45 minutes after my requested time. She asked what size vehicle I wanted and I told her I didn't remember if I selected small or midsize, but whatever was listed on the reservation. She said at this time she only had a large vehicle available and asked if that would be ok. I asked if I would have to pay the higher rate for the larger vehicle and she said yes because that's all she has and she did not plan on having a smaller vehicle ready until 4:30. I said ok, fine. I then hung up and called another local rental company and asked if they had availability for a pick-up and rental. The man I spoke with asked if I needed a pick-up right then, and I said if you have someone available, yes. He said no problem, I'll find someone. I called and cancelled the reservation with Hertz. The second rental company arrived within 5 minutes of my call.

Reserved a large suv fir 8:00 pickup. Employees showed up at…read more8:15 to unlock the door. Did t have a single large suv to give me. Confirmation showed clearly 8:00 pickup and they try arguing with me that the reservation was changed for a 10:00 pickup. Told me to wait. Could care less after I repeatedly showed them a picture of the confirmation with pickup time. Avis sucks and will never use again!!!! Complete carelessness for their customers. On top of it spend $50 to uber back and forth from the place! LOSERS:(

I had an AVIS reservation for a month, and they called me ONE HOUR before the pick-up time and said…read morethey have no cars and call the main phone number. They had no cars available for the day. I had no way of getting to another location and they had no other options other to start all over and find another car. What good is a reservation if AVIS can cancel literally when I was there to pick up the car and everything is cancelled? I will no longer be renting from AVIS.

They have a helpful staff. The Manager has a sense of humor. You can rent a Wagoneer, Honda , or…read moreanother SUV. Sometimes, it can take awhile for them to pick up the phone. Sometimes they will pick it up right away.It just depends on the day. Jordan was very helpful. He always answered my questions. Jordan also displayed a calm, cool, demeanor. I returned the 2015b Honda Civic Sport with a full tank and in great condition. My deposit was returned to my credit card. I just have to wait a few days for it to post. I would definitely recommend this place.

I reserved a truck. When I got there, they said they didn't have one even though the website said…read morethey did and I've already paid to reserve it. They switched me to the smallest and worst SUV I've ever seen. They said it had CarPlay. It did not have CarPlay. And then they charge me the same price as the nice truck. I would not recommend this place.

Ever since this car wash opened,I've been wanting to go. I told my dad, I needed to wash my SUV. I…read moresuggested this location and he was okay with it, so we went there Friday afternoon. There was no line and the attendant came quickly to help my dad because he used cash to pay. The Car Wash was $8, It got the job done. My SUV came out clean. I was impressed it's better than the car wash I normally go to. I would recommend this Car Wash. I noticed my vehicle going slowly through the Car Wash. I guess that's just to wash every bit of my SUV, AIso, I noticed that my side view mirror was bended but I popped into place. There were lots of places to vacuum your vehicle but they were all taken. To some things up, this is not the cheapest Car Wash out there but, it will get your car cleaned. Your ride will look new again!

Went in and asked for the $10 advertised on the sign and the guy claimed they didn't have a $10…read morewash. He said only certain packages were available. He tried to sell me the membership, I didn't argue with him I just pulled a reverse and drove off. He's most likely the one the other reviewer mentioned was telling his wife she couldn't afford one.

They sent me out to spot F30 but there was no car there. So 10 minutes walk back to the counter to…read morewait 20 minutes more for a dirty vehicle. When I say dirty the previous renter had cheetos, popcorn, a cat, and some place with big wide red straws. The vehicle needed an oil change and the navigation screen froze on me 4 times so I returned the vehicle a day early. Spoke to someone when I pulled in and he reassured me every vehicle is throughly checked out upon returning. Ok as I walk away, he runs up behind me and apologies for the inconveniences of the vehicle because as he started it up the screen froze on him. 4 days later and still no adjustments on my charges. Renting from the airport is a convenience when you're flying into town not when that's the only place to get a mini van from a week before you need it. Years ago Budget had the best kept vehicles and the best customer service, now you get what you get because people are tired or maybe my expectations are too high. The Pacifica is a great car and I will definitely look for one again.

We rented a car for a roadtrip we were taking and half way on the trip service light goes on and…read morethen we got to out destination and also saw tires had slits!! This is ridiculous! Clearly something terrible could've happened even a serious accident and they don't care! Why would they give cars that way for ppl to drive! Horrible! Don't rent from here ever even if price shows a good deal because they will find ways to charge fees!

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

Hamid was Amazing. I can't thank him enough. I had a friend going to the airport he is handicap,…read morethey went above and beyond to accommodate our needs for the trip!

From the owner: In business since 1997…read more For your limo services of: Prom, Graduation, Weddings, Concerts, Cowboy Football games and more! Texas Motor Speedway, Bachelorette/Bachelor Parties.