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    Enterprise Rent-A-Car

    2.0 (1 review)
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    12 years ago

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    Ask the Community - Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.6
    (38 reviews)
    7.6 mi

    As a follow up to my original review, my apologies, Angel was our representative, not Amber. I…read morestated her name incorrectly. She truly was our "angel" today to help us with our broken down vehicle issue with such professionalism and kindness! Marilyn F.

    We had the worst customer service by Dalton Rowe today. We experienced an issue with our rental and…read morerequested contact information for the store manager so we could discuss this matter further, and Mr. Rowe identified himself as the assistant manager and provided his own business card instead. When we stated that we would pursue the matter with higher level management, Mr. Rowe became confrontational and immediately informed us that he was canceling our vehicle reservation and refused to rent us a car. Based on the timing and circumstances, it appeared that our reservation was canceled in retaliation for our request to speak with management. I have been an enterprise customer and expect professional, respectful service. This interaction fell far short of those expectations. I was also concerned that Mr. Rowe represented himself as an assistant manager, while his business card identifies him as a rental management trainee. Regardless of his title, his conduct during this interaction was inappropriate and, in my opinion, does not reflect Enterprise's customer service standards. UPDATE: A formal complaint has been filed with corporate to discuss with a regional manager. Hopefully Mr. Rowe can receive some much-needed employee training on active listening, and conflict resolution before he becomes a part of the management team. But before then, BUYER BEWARE.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Avis Rent A Car

    Avis Rent A Car

    2.5
    (6 reviews)
    6.0 mi

    Not sure what's going on with these other reviews. The location is absolutely at the airport…read more It's the general aviation airport in town, not the commercial airport in Springfield which is about 45 minutes away. Conveniently located to Branson. I drove my motorhome up and needed a car for a few days. This Avis was convenient, employees were friendly and professional, and the car was great. As for the person complaining about a deposit, you've obviously never rented a car before or anything for that matter. In life, when you're renting someone else's stuff, expect to pay a deposit.

    I went in on February 27, 2024 to rent a car for 3 days the total was $139.52…read morePick-Up Hollister, PLK Tue, Feb 27, 4:30 PM Return Hollister, PLK Fri, Mar 01, 4:30 PM. I signed in online for early check in with payment and my drivers license. When I got there he asked to see both so I pulled them out and handed them to him. He said I haven't charged you anything yet but I want to let you know we're in a charge of $250 as a deposit. Let me get this straight you wanot to hold $250 for four days and make interest on my money without letting me know ahead of time. He said it was on the contract. I pulled the contract. It was nowhere on the contract. I said I paid online but actually I just entered the information online. They did not pull the payment yet. But they said the payment was. $139 it would only go up if I change the reservation. So I said no thank you I will try someplace else I turned around to walk out. I was placing my cards back in my wallet and he says to my back. Good luck with that. Very sarcastically like that wasn't gonna happen. Not thank you, sorry for the misunderstanding, good bye, or just say nothing. I turned around, said a very not a nice remark and then said you just couldn't help yourself could you as I walk back to the counter? Then he said you're living up to your name Karen. No I invented Karen. The others are just a knock off. I don't know what he has going on in his life, but I know what I have going on in my life And it's a lot and I sure don't need him poking at me like I couldn't afford to rent a car. I just didn't want to rent that car and be held hostage for $250. I have NEVER put a deposit on a car. We traded a few choice words, and he told me to get out of his building. I said not until I call Avis and report you, so as I'm calling Avis, he calls his manager who he is telling his side of story and I look at him and asked you are seriously saying that is the story. And she immediately took his side and told him to call the police, I said it's OK with me. I'm calling Avis either way. So to make a long story short, these people are going to charge you $250 without telling you upfront so let that be known. No credit check was ran on me. No credit card was asked from me. The horrible attitude, sarcastic behavior, disrespect, the threatening attitude I saw that they displayed was worrisome. I would look to another car rental before going to Hollister, Mo. Airport location. Personnel all the way to management was poor. "The gentleman in the garage apologized. He was a good employee he defused the situation and I felt better about leaving." He should be running the place.

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    No deposit on here anywhere
    No deposit on here anywhere
    Or here
    Or here
    You take a shuttle to the airport!

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    You take a shuttle to the airport!
    Branson Auto Sales

    Branson Auto Sales

    5.0
    (1 review)
    7.2 mi

    this is the only repair shop that i trust, i was told by a…read morebig name auto shop in branson that i needed an entire rear end replacement for my truck. i took it to branson auto sales for a second opinion. turns out it was just a bearing, they fixed it quickly and for a fair price and it stayed fixed ( the other place always needed at least 2 tries). thanks Eldon and crew.

    From the owner: Getting your very first car? Bad credit or no credit? Rent to Own Autos of Branson, MO, offers…read moreaffordable, transparent programs to get you on the road and on the way to making your livelihood. Our three-year, rent-to-own opportunity allows customers of any income to afford the car they need for work, family, and play. For over 16 years, Rent to Own Autos has seen each and every customer as an individual with specific needs. Our courteous and informed staff works tirelessly to make sure that you're placed in the right used car for the right price. We'll analyze your weekly, bi-weekly, or monthly salary and custom design a payment plan that maximizes your money and ensures you get the rent-to-own car you need. Better still, by requiring only a small administrative fee and your first payment to begin, we'll get you behind the wheel promptly and economically. No need to worry about additional time spent or fees wasted at the DMV. Our expert staff will fulfill all of the title and registration requirements. Keeping you protected after you drive off the lot, Rent to Own Autos provides limited powertrain warranties for nearly all of our vehicles. Save even more money while working towards ownership with Rent to Own Autos' complimentary oil changes and transmission flushes on all of our rent-to-own cars. Proudly serving the Tri-lakes area, Branson's Rent to Own Autos is the local solution to help you finance a used car with bad credit or to buy a car with no credit...

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    Branson Auto Sales
    Rent To Own Autos

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    Rent To Own Autos

    Enterprise Rent-A-Car - carrental - Updated August 2026

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