Jordan was awesome today. Helping us out after Landmark Jeep service was setting us back on our…read morevacation. Jordan you rock. I will always use your service and I hope everyone does the same. Very helpful and knowledgeable.

From the owner: Need a rental car Call Landmark Rentals to get you back on the road fast. We are located in…read moreSpringfield, IL and welcome our neighbors from the surrounding areas. We offer a selection of Ford, Chrysler, and Fiat vehicles at competitive rates for daily, weekly or weekend rentals. Our inventory includes: ? Sedans ? SUVs ? Hybrids ? Wagons ? Minivans ? 8- and 15-passenger vans ? Cargo vans We open early, Monday through Saturday. We are bonded, certified and insured. We promise to get you on the road as quickly as possible. We will even pick you up, free of charge, if you need help getting to our office. Call Landmark Rentals today and you'll be on the road before you know it!

The service was great and speedy. I had an issue with a reservation and Yolanda R. was extremely…read morehelpful and able to not only resolve my issue but went above and beyond to find me a vehicle for another trip and ensure that I was able to get all of my business done while in Illinois. When I returned to get the 2nd vehicle (2nd leg of trip) I was also happy with the great service from Brittany H. Both employees were friendly, helpful and positive. Shout out to both!!!

Flew into Springfield late yesterday and had a rental car booked with Hertz. Little did I know…read moreHertz rental car company had no longer been servicing the Springfield airport for sometime and forgot to tell customers. Luckily, Norton, national rental car, kiosk is open and John Akers was working and was able to help me out with a car. I was due to drive two hours from Springfield that evening and I would've been stuck in the city if it wasn't for John.

THE ABSOLUTE WORST EXPERIENCE OF MY ENTIRE LIFE. The truck…read morewas FALLING apart! And Now they're charging me for being late two days when I dropped it off almost two hours early! Customer service sucks ass.

Very satisfied customer here. I selected and reserved my rental vehicle for vacation online. In…read moredoing so, I was able to set up an account and receive discounted pricing. The Collinsville location was conveniently located for me to pick up and drop off my rental. Service was quick, friendly and very accommodating. They upgraded my rental at no extra charge as the SUV I reserved was not available.

After reading other reviews about this establishment and seeing first hand on their customer…read moreservice, I wouldn't rent a car from them. This is coming from a current employee (at the time of writing this, now a previous employee) which is sad (non customer service roll). Management is in a constant flustered state, counter employee severely lacks proper customer service communication. Terrible location, Terrible customer service from one certain counter employee, and terrible treatment to non customer service employees! Manager shows blatant favoritism to old, unhygienic, and unsafe drivers for the company! Try another rent a car company, you couldn't do worse!

Really poor rental company.Coming after my insurance company for their paint warranty issues …read more Paint bubbled up from intense sun back in May. Apparently, we signed something in the paperwork that allows them to come after you 6 months afterwards. Corruption. Will never use them again for my car rental needs

As a Five Star Hertz Gold Member, I can say with 100% certainty that this is the worst Hertz…read moreexperience I have ever had. I picked up my one way rental car today, which ended up being a truck, and it had 1/4 tank of fuel, no wiper fluid, the outside looked like it had driven through a locust plague of biblical proportion, and the center console had boogers crusted all over it. I don't think this is a reflection of Hertz corporate, but this specific location is definitely a dumpster fire.

Five Stars Plus from this car rental business! Called and got quotes from Hertz and the only other…read morerental place in Quincy and Hertz quote was by far lower. They were fast, friendly and I got a vehicle that looked detailed and was great on gas where once again I saved a lot of money. So happy Hertz is in Quincy!

Excluding the airport is the best way to rate the enterprises. If a vehicle is available, it'll…read moreprobably need maintenance; brakes, oil change, knocking engine; the cars are poorly maintained. The customer service is horrible from the regional manager on down. Nobody has any type of professionalism to their approach. I've traveled all of the Midwest, and over half of the Southern states. In the 20+ years of renting cars from enterprise i have never experienced such rudeness from any other location as i have from the 2 in Springfield IL.

Very poor customer service, starting as soon as I walked in. I told the receptionist I had an appt…read morebut was 12 minutes late due to needing to find my ID- there were no other customers in the building. She snapped on me immediately, asking my name with a tone that told me she was already irritated with my presence straight out the gate. When I had a follow up question about the daily tax owed she snapped on me again and said "I already told you!" and repeated what she had just said, if she would have let me finish what I was asking she'd have known I meant what the price was for each fee/tax. I was trying to diffuse the situation the whole time and it seemed like she only wanted to escalate it. I will be suggesting to anyone in need of car rental to not visit the Enterprise on Stanford in Springfield IL. They don't seem to want your business anyway.