Our car personal broke down on the Pennsylvania Turnpike on our way from Virginia to Ohio, and the…read morestaff at Enterprise were incredibly helpful, flexible, and friendly in getting us temporary transportation for a week while our transmission was being overhauled at another Bedford business. When it came time to return the rental car, they even offered a ride to get back to the transmission shop, which I found to be extraordinary customer service. If their door is temporarily closed during business hours, it's not because they're missing the mark -- it's because they're going the extra mile to help someone in the community. I was tremendously grateful in my time of need!

From the owner: Need a rental car in Bedford, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the…read moreshop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bedford location today.

This place is a total joke. Your reservation means nothing. Literally nothing. They will not tell…read moreyou that there are no cars. you just will show up and there will be nothing there... Why have a reservation system? i have no idea because it gives people a false sense of having something that they in fact do not have.

My girlfriend and I had a run-in with a deer and totaled our vehicle while en route to a wedding in…read moreCharlottesville. We went to Lynchburg National as a last resort to get a vehicle that would transport us to our wedding destination and Nate went above and beyond to help us get a car when none were available! We greatly appreciate Nate's professionalism and for showing how much he cared for us by helping us out!

I hit a deer on November 30. After I was done talking to my insurance people, it was decided that…read moremy van was totaled. I needed a new car. On a whim, my dad and I decided to go car shopping. Really wasn't expecting to find anything in my price range. I walked into tri-county and met Ethan Miller. I gave him my parameters (anything but beige!) and budget and truly shocked me with what was available in my price range. We looked at three vehicles. The first was a beautiful suv, top of my price. The second neither my dad nor I could remember after walking away. But the third! Beautiful bright red 2009 Chevy HHR! I gave it a test drive, fell in love. They worked with me on the price and by Friday I had it in my driveway. They are simply amazing there. I highly recommend getting your next car from try-county!

Do NOT use this business! Booked a car because thy advertised as being at the Lexington airport…read more They aren't. Their site says they're open until 10:30. They aren't. When I arrived the following morning to pick up my car, I was told they don't have my car, even though I'd confirmed that I would be there to pick it up. Nor would they help contact their other location to arrange a car, or give me a ride there. Completely unprofessional. Use this company at your own peril

Do not rent from thrifty they don't deserve any stars. They are a big scam. Purchased the full…read moreoption and when signing the paper work the lady renting the car made it seem that it would be cheaper to pre purchase the full and at no time made it clear that you will not get a refund so the only way that this works is if you return the car on empty. Everything is extra at thrifty and their customer service is a joke. Do not rent from them. Would leave zero stars if possible. Do not rent from thrifty.

As far as the auto and rental details, this review should be a 5 star. However, the automobile was…read moreinvolved in an accident that WAS NOT MY FAULT. The police report CLEARLY states that. In order to rent another vehicle, I was forced to accept an additional charge of $500 to cover the deductible on my insurance. I returned the car four days later in perfect shape and with a full gas tank. I was not refunded the $500. I have called three times over the past month and was told that the refund was being processed as we spoke. The refund has still not been received despite a letter from the insurance company of the driver at fault that they accept responsibility. I have wasted over 6 hours on the phone trying to deal with this. The mark of a good company is how they handle problems that arise. Enterprise has not only mishandled my claim, they have outright lied when they claimed that the refund was being processed as we spoke. Do not trust this company and take your business elsewhere.

Maria Coyner was great to work with for my rental. She was friendly and Knowledgable. It was a…read moregreat experience!

My car battery died over the weekend and I had a huge presentation at work for which I needed to…read moreprepare on Monday morning. I called Drumheller's (they were the first to pop up in my search) and I asked to schedule a tow to a shop to put in a new battery. The lady on the phone informed me that one of her guys could come out first thing (7AM) and run a diagnostic check on the car to make sure it was just the battery. If it was, he could replace it right then and there! I called back in the morning at 6:15 and the guy was at our front door by 7AM. Sure enough, it was the battery! So he replaced it, ran my credit card, and I was only 30 minutes behind getting to work. Without Drumheller's I'm not sure how long it would have taken me to get everything taken care of this morning. I highly recommend them!!!

Fast service, good price for a tow. We called around before finding Drumheller's and other places…read moreeither didn't have tow trucks available at the moment or quoted U.S. a 2 hr wait for the tow truck. Drumhellers was there in 25 min. The driver was very nice and helpful. The tow cost $65.

Everything went so smoothly! Late night pickup and early…read moremorning drop off. Great communication and perfect documentation of condition. Very clean and well-kept vehicle.

Reliable. Communicative. Clean cars. Well maintained. Family business. Delivers to a variety of…read morelocations