Terrible customer service today. All I was trying to do was purchase something from their travel…read moresection and they acted like it was too much trouble to take my money. First of all, the check in clerk (a fill-in during a lunch break) was helping the man in front of me. It took forever, and it was obvious that she was going out of her way to find information that he should have brought with him. That in itself was not the problem, though. I can wait my turn. While I was waiting, though, a man walked in and instead of getting in line behind me, walked right over to one of the windows. Apparently, he didn't have his card, but the clerk, who saw that he hadn't even checked in, told him to come over, he'd help him. Then, when the man in front of me was finally finished, I moved up. When I told the clerk what I wanted, her expression and body language made it perfectly clear that she didn't want to process my purchase. Just then another customer entered and she immediately told me I had to wait so she could check in the person behind me because "this will take awhile." REALLY? I just stood there and waited while she helped the man in front of me and another man bypassed check-in entirely, and she doesn't want to make another customer wait while she rings up my purchase??? Unbelievable. Then the regular clerk returned, the fill-in said "oh you're back" and walked away without a word to me and without telling the other clerk what I was waiting for. I've been a Central Penn AAA customer for many years and have never been treated so rudely.

I have never had any problems with AAA Central Penn. I appreciate the services they offer and I'd…read morelike to think that those who have said they had an experience with rude people, perhaps misinterpreted busy answers with rude answers. When I see reviews being extremely critical of a place that has always seemed great to me, i'm sad that they only gave them one chance. if I encountered a rude person I would either assume they were busy, or I'd just brush it off as that person, and not blame the whole companyunless every time I went in there I encountered that person being rude. but, they have always been polite and helpful in my experience over 30-some years. But of course, I don't know the situation so maybe they did encounter one or two people that didn't answer as kindly as they would have liked. The other day I had to call them for roadside service and I was in a hurry and told the dispatcher. I didn't really think it would help because usually most people would say they were in a hurry and probably are, but I was pleasantly surprised at how hard the tow truck driver tried to reach me quickly. It took longer than I expected and he expected, but he got stuck in traffic where a road was unexpectedly closed. I so much appreciated that he kept in touch with me, to let me know why. And I could tell he was frustrated that he couldn't get to me as quickly as he wanted to. So I knew he was trying. This experience was very positive for me, despite the fact that it took a while. But that wasn't the fault of AAA or the tow truck driver. The dispatcher at AAA went out of her way to make my experience a good one.

I rode the train 8/23/25 from Nesquehoning to Pittston....and enjoyed the trip very much. The car I…read morewas in had A/C problems but the staff moved everyone to a different car. Other than that, everyone was super nice and it was a fun trip.

I love this rail line and the many scenic trips they offer out of the Reading terminal…read more To date over the years I've enjoyed scenic rides to Jim Thorpe to leisurely spend a few hours, as well as the holiday train, complete with a visit by Santa and his helpers. For the Christmas event the old world train is decorated, has Christmas tunes playing in the background while Santa and his helpers greet each child on board. They got a small treat and their ticket stamped like the Polar Express. While you don't get off the train - (it goes to Port Clinton and turns around) the scenery is lovely at that time of year, riding past the river and open fields. We even saw "Santa's reindeer" (as they announced it), as a huge herd of deer was on route. Pricing was fair and you could ride coach or on the double decker glass ceiling scenic train. The Reading terminal is easy to find on a main route, has ample on site free parking, a clean restroom area, as well as a little holiday photo prop. You wait for the train in your car or stand outside as there isn't an inside waiting area but a small covered canopy. You do need to walk up steep steps to actually board the train and they do lend a hand to assist. Probably not handicap friendly and definately not for strollers. Pack light as the seats are small (they're antique and people were smaller back than), but they do have a wire rack over for your baggage. The best part is that if you can't make it you can exchange your ticket for another ride as unused tickets never expire.

We had a great tour ! Met us within the hour because they weren't there at the booth. They were…read morevery friendly and personable. The buggy was very warm even without there being a heater on and it was very cold outside. Horse and buggy was very nice, clean and well maintained. We got a tour and it was a very pleasant experience and the couple talked to us like we had been friends for years. I highly enjoyed it and recommend this business.

My wife and I along with a mother and two of her children took a 3-mile buggy ride with Rachel on…read moreMonday July 20th. It was a very enjoyable ride talking to Rachel and everything Amish. Beautiful farms and landscapes. Rachel takes very good care of her horses. The horse as well as the buggy was very clean. I remarked to Rachel, all I see is corn and more corn don't you grow anything else and just than she pointed to tobacco and we had a good laugh.

Great service. Always on time when needed. Very friendly…read morepeople. I would recommend Lifestyle Limousine to anyone for any transportation need.

Very pleasant, professional and on time. Definitely recommend.read more

Tyler Ashley in sales was extremely patient, kind, and knowledgeable. And we couldn't have gotten…read moreoff the road if not for John in service. THANK YOU!

My wife just used Andrew's car service because it was recommended highly by one of our family…read moremembers. The ride to the airport was great, the driver was polite, on time, and got her there in plenty of time for her flight. However, the ride home was disasterous. She never received a confirmation call despite her flight being delayed due to weather conditions. She called the owner to confirm the reservation back, which he was disgruntled by the fact she was calling to confirm. Then the driver finally reached out with his information. When she arrived she was notified that driver had arrived and she should go to baggage claim. The driver claimed there was too much traffic to pick up at the designated rideshare pickup and he would have to go to another location. The driver should have been in the correct location knowing that traffic is part of the daily commuter problem coming in and out of Philadelphia. When she called to discuss with him, he was annoyed and dismissive of her request. She then again attempted to contact the owner with no response. She texted the owner what had happened and magically the driver got a phone call from the owner. The following ride home was concerning as the driver was on his phone and not abiding by the rules of the road. The owner called the following day not to apologize about the situation, but to act surprised that all of this had taken place. Despite the debacle, she tipped well because she felt like it was the right thing to do. This will be the last time we use such an unprofessional service. This was supposed to be a relaxing and calming experience due to the professionalism that is customary.

Driver was on time, personable and friendly. The price was…read morereasonable and I will absolutely recommend this company and use them myself in the future.

I am so glad we chose this company for our buggy tour. John was our buggy tour guide - he was…read moreamazing. If you don't want an animated tour guide, don't have John. He was very knowledgeable about the area and was very open about answering our questions. Just for reference, I chose the 55 minute tour with the covered bridge. I could have traveled around for another hour and not been bored. Bring cash for two reasons - 1) If the roadside stand is open, he will stop. The farm's children have cookies, lemonade, painted horseshoes, and hand-made keychains. The cookies were out of this world - I can't even describe how satisfying the taste and texture were. 2) To tip your driver - John definitely deserved it. There is a parking lot, keep your eye peeled because you might miss it, depending on which way you are approaching. My daughter and I walked to lunch afterwards. It's right in the middle of lots of eateries and shopping - bonus!

I had been looking forward to a buggy ride tour. Unfortunately the covered bridge was under going…read morerepairs so had to miss that. Our guide was very open to questions and sharing about Amish life. We learned a lot.