This dealership should be ashamed of themselves they intentionally sold me a car that was wrecked…read moreeven though the Carfax said it wasn't Scott shame on You for lying when i asked who glued the rear tail light in you said it must have been the old owner after a few choice words with you ... You even said over the phone on Sept 18 2025 maybe we could cover some of the cost well Scott how bout it you never reach out nor did your Legal team.. Same on You buyer beware of this dealer ship......... I would give them a Zero rating but it wouldn't let me!!!!

Amazing place to work at Scott and Marc are amazing thanks for an amazing experience I worked at…read moretwo other dealerships before, but I've never seen an owner kit so involved it truly is like working for a family owned and operated business thank you

Tried a few times and got pretty lame tools but got the job done. Problem is that it took me 4…read moretimes longer than it should have taken if the tools were in good condition. Time is money, I now know better and will travel further and pay more to rent better tools, or buy my own. This place just doesn't cut it. I even told them the last time how poor the quality was but they just said that no one else complained. That's not what I hear.

I cannot say enough good things about the quick service received from Roger at Grooms Auto. My 18…read moreyear old son was traveling from Kentucky to South Carolina and hit a pothole on the highway that damaged his tire and caused him to have to exit the highway. Stuck on a gravel road, my boy sent me his location and Google led me to Grooms Auto. Roger was able to locate him and repair his tire at an extremely reasonable rate. It is difficult to know your kid is stranded a few hundred miles away, but it makes it easier to know there are small businesses like this to help ease the worries.

Our car started having issues as we drove down the mountain and we were able to take it to Grooms,…read morethey were helpful, quick, and a really reasonable price. Highly recommend!

AMAZING experience!!! this man is an angel on earth.. he helped us right away and fixed our…read moreproblem with out charging an arm and a leg 10/10

Lloyd has worked on 3 vehicles for me, started with a window issue & he knew right away the…read moreproblem, now any problem i have goes to his shop, no questions ask! Lloyd's Auto Repair has friendly, very knowledgeable staff, unbeatable prices! Lloyd always goes above & beyond!!

Mark Hannah and his two young assistants (sweet young lady and handsome lad) were the kindness…read morepeople I have ever met when I had car problems traveling through Newport Tennessee. Not only did they answer the phone (I called from a Loves gas station), but they gave me directions to their store, hooked my car up to figure out what was wrong, had the parts I needed (spark plugs and coils) and even found me a place on a Friday night that I could take my car for repair the next day. For a stranded motorist this was so much appreciated and way above the call of duty! I cannot thank Mark and his assistants enough! They are salt of the earth people. clap, clap, clap A++++++

Mark helped me out with a battery for my Cub Cadet mower. He was very professional, friendly and…read morecourteous, and gave me the best deal possible. The shop was exceptionally clean and organized. I'll definitely be back!

Do not- I repeat do not rent from Sweetheart Limo. After being over 2 hrs late, multiple lies by…read moreSL staff and a driver who came in dirty jeans and shirt for the pick up of my son and his new wife for the wedding and take them to their destination. The limo had a blow out tire. After getting the tire fixed with much back and forth with who ever the driver was talking to, then before they could go any further. my son had to fill up the limo with gas because the driver didn't have any money and the fuel card was zero. They got back on the road and within 30 mins the limo had broken down again. My son instructed the driver to get them to an exit and they were getting out of the car. My husband went and picked them up and took them on to their honeymoon destination. I spoke with Randy, one of the owners and he was clueless and could have cared less. I asked to speak to Jean, "the other owner" on Aug 9th at 10 p.m and today is Aug 12th at 6 pm and I have yet to hear from her.

We really enjoyed the Sweetheart Limo ! Great services and beautiful interior . Chris was a…read moresweetheart of a chauffeur.

I had the worst experience with an auto repair shop in my 45 years of driving. These people are…read morebeyond incompetent. They are also cruel. Within a 15-day. I had to have my car towed there three times because of their mistakes. They called me and the limo on the way back from the cemetery to tell me they would no longer work on my car and that I needed to have it towed somewhere else. The car came in for a simple procedure and each time they touched it it got worse. I would never never recommend this place. I would stay as far from it as I could if I were you !! if there was a rating less than one star that's what I would give them.

My ford rangers wheel bearing went out on the 40 heading to Knoxville, and I had my truck towed to…read morethis shop two days before thanksgiving around 4 pm and they had it fixed by the next day by 11am. Real cool people and highly recommend and knowledgeable people.