Kristi was very helpful with the car and operating instructions. Only complaint was that their fee…read morewas $20.00 more than than the Enterprise just 20 miles away. Two of the same businesses that close togather should be priced the same.

If I could rate this location in Henderson, NC a 0, I would. They down grade vehicles but try to…read moreconvince you that it's not. The assistant manager, that was there on 7/9/2026 in the afternoon, asked me for my personal insurance limits, when I told him that I was not buying their insurance. Does not make sense especially when I found out from customer service that you don't need insurance to rent a vehicle. But my insurance card was not enough for him. When I looked at the vehicle that he said was a standard SUV and told him it was a little dirty in the inside. He didn't like what I said. Now Mr. Assistant Manager, I, just like many people work hard for my money. And if you expect to raise prices and people continue to rent vehicles you should at least keep the product the same and don't downgrade, and at least clean it up. I'm not going to keep my mouth shut and submit to this. He ended up not renting to me, because I didn't do what he wanted, take the downgrade at the same price and purchase insurance. Little that he knew, he did me a favor, because I saved my money and drove my own vehicle. I was only renting because I didn't want to put the extra miles on my vehicle.And another thing, you should not penalize the customer and have them paying for an extra day because you are closed on Sunday. Most people want to bring their vehicle back on Sunday. Why should they have to pay for that extra day. Because this is the only rental car company in the area, you can do it, and you know it. So WRONG.

I should have walked away from this dealership. I would never go back to them. The red flag started…read morewhen sales person left us with our check book in hand to go with another customer for a test drive. Then after we finished the paperwork I asked for the second key and they said we only have one key. Cars I have bought in the past all came with two keys. Especially, digital keys. But this dealership said it was an "as is" transaction. There was no help in getting a second key. This has been a very painful experience. I wouldn't trust them. ​

Throughout the 3 different days I was here with my family, Josh was so helpful in helping me get my…read morefirst car and I am so thankful that we got someone as nice and personable as Josh was. Eddie give that man a raise!!

I am very pleased with Boyd Auto of Oxford with my purchase of a 2023 Chevrolet Trailblazer in…read moreJanuary of 2026. Jeremiah and the staff were awesome with getting me into a vehicle. I had a run of bad luck with my then current vehicles and they were able to help me out. I was approved the day I went in to check them out. They really took a load off my shoulders. I am so happy with my purchase and Jeremiah and the entire staff were great. I would recommend them to anyone looking to buy a vehicle!!

A Tale of Two Service Departments…read more Returning home to Oxford, NC this morning, as I exited I-85 I got a warning display that the left rear tire was at 25 PSI. I pulled into the closest gas/convenience store and rolled up the "put some quarters in and get some air" machine. It was one heck of a machine, in that it apparently took 12 pounds of air OUT of my tire. I think I should have charged them the quarters. So now I have a warning that I have 13 PSI in the left rear tire. The dealership I purchased my car is a few miles north, but the Oxford Chevrolet dealership is less than a half mile away, so I pull up to their service department. I tell the service writer I have the low tire pressure warning and need to get some air in that tire, and he responds that all of his technicians are at lunch and it will be 1PM before anyone can help me (it was around 12:20 at this point). I respond that I just want to shoot some air in the tire, if he will point me to the nearest air line, I can take care of that myself, then we can see if the tire is holding air or not. No can do he says, all the air chucks are locked up in the tech's toolboxes... and from the look I give him, he decides he will go check on that somewhat difficult-to-believe statement. So he goes through the service department door and is back out in a few seconds and says Yep, all the air chucks are locked up. I thank him for his time and indicate that being unable to provide AIR for a tire is not exactly a ringing endorsement for a dealer authorized service department and I roll north on I-85 with a mighty 13 pounds of air to Charles Boyd Chevrolet in Henderson. There are two service writers working and one comes out into the drive-thru bay to ask what is wrong (I bought the car there at the end of May 30, they recognized me, they recognized the car). I say "air" and am immediately asked "which tire" and before you can shake a stick they have an air hose into that tire... And then the writer says "I can hear it hissing..." so there is a new shoe inbound, but the point of this short story is, if you need something complicated, such as AIR for a tire, do not go to the Chevrolet dealer in Oxford, as that is a total waste of your time. To ANYONE at Boyd who reads this: WHY do you even have a service department? You cannot provide air to a Chevrolet owner because "everyone is at lunch"? I feel embarrassed for every employee of your business. What a colossal, total, complete failure. This has been posted to the Camaro6 forum, and I also told Russell Boyd about this in person.

Always an awesome customer experience - Margie & her team are compassionate when needed at sorrow…read moreful times- guiding me through the best selection of floral arrangements & products. She designed a beautiful tasteful arrangement for my Father's Service. She also provides tasteful arrangements for my Church on Mother's Day & other times. I find her prices inline due the value of the gorgeous arrangements she designed- this is a small business - conveniently located a couple miles off I 85 exit204

From the owner: We are a local Oxford, NC florist. We provide the freshest flowers and the best customer service in…read morethe entire Oxford, NC area. Call us, stop by and see us, or visit us online 24/7.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

First I will be going to precision for all my automotive needs. Will not be going back to…read moredealership for anything. They didn't keep my car for a wk or longer. They provided excellent service. The prices for my services were very affordable an reasonable. Ask for Travis, he's very friendly an will work with you to solve your issue.

Reasonable, quick turn around, friendly hometown service . they do excellent work and very…read moreprofessional from start to finish