Mr. Henry is a honest man. He did what he said and he contacted me the entire time. He even drove…read moreme home while he worked on my 2010 Honda Pilot that "was" experiencing issues and came to pick me up when it was done. He has my business for sure!! Very affordable as well.

Always a pleasure to have my car serviced there. Kind customer service and excellent care.read more

I've been coming here for a few years now for tires, service and safety inspections. They have…read morealways been up front with me and treated me with fairness and respect. Great experiences all around.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

I've known Shane since I was a kid. Got me in and out with little wait time. Very friendly and…read morehelpful! Highly recommend!

I have used Pete Smith for oil changes over the past several years. I recently had an experience…read morewhere fault could not be determined with an issue caused to my vehicle, between Pete Smith or the dealership. I reported my issue to Pete Smith and without hesitation, I was offered replacement parts and repairs at no cost to myself. I was also contacted by a member of the Smith family to discuss the issue and resolution. I have to give a huge thanks to Cheryl Ford for her determination to help and Brian Whichard for assisting, as well. Even though this happened, I have no reservations returning to Pete Smith for any services. (Also, I'm native to AZ but live in Henderson. That would be a far trip for an oil change, lol.)

Similar to Joseph T. who left a review on Jul 1, 2024 I had a bad experience with Cheryl. And it…read moreis not the first time. I suppose she is okay if you agree with everything she says. But if anything is questioned she quickly becomes unprofessional. My car has been safety inspected there (and passed) for years and years. Now it will not pass because of the window tint. Nothing changed-same window tint during all these years. When I questioned the inconsistency she basically told me to shut up by saying "we're not having this conversation". A few minutes later when she spoke to me I returned the favor and told her the same thing. You could have just said "Yes, you did not change and your car did not change. We changed and now we are stricter. Sorry about that". I will never go to Pete Smith Lube and Tire again as long as Cheryl is there.

I've been using Dukes for several years now. Have had to rebuild starter a few times on an old MF…read moretractor. Dukes does a good job of rebuilding starter. Come to find out these starter has had lots of problems in the past for other folks.

In a bit of a panic with a broken and obsolete '83 Toyota starter and little time before a big FL…read morecar event, I tried the standard Amazon reman starter with no luck, DOA. I decided to give Duke a try after a recommendation from the parts guy at Anderson Toyota. Being used to non-service, man was I surprised at the speed (he knew I had an event coming up), quality workmanship, and friendliness of this place. He repaired the starter and even took time to educate me on the starter's history and details of the repair. The price was about as expected too. It's rare to find businesses like this anymore but I am glad that I did. Highly recommended to anyone in need of auto electric service.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!