I recently booked a mid-size SUV through Priceline for 5 days. I was greeted at the counter by…read moreShineca who from start to finish provided outstanding customer service! I explained I needed space for both a wheelchair and walker. She said no problem - and recommended the Nissan Rogue adding I would not be disappointed. It had not only had more than enough space and can't say enough about the comfort of the vehicle. I am returning to the area in September and already booked another mid-size SUV at this location. A+ to Shineca for her awesome assistance and famulous customer service!

I was very surprised to receive a toll road bill that added 64% to the cost of my rental! Despite…read morespending very little time on toll roads. When I picked up the car, Hertz made no effort to explain the equipment (from PlatePass) that was in the car and the ramifications of using or not using it. (Then the directions on the equipment itself were unclear, so I ended up making the opposite choice of what I wanted. So also mad at PlatePass.) I can't go quite as far as claiming these two are in collaboration to reap extra money from renters--I'll assume it is just incompetence (or a general not caring about the customer) that led to this situation.

The only car rental company I use. You have a wide selection of clothes that are always clean and…read moreready to go. The customer service is always friendly and helpful.

MDT is a smaller station and so they do not have an Emerald Aisle, but the folks at the counter…read more(there is a designated line for members) were super nice and pretty much let me choose from whatever they had. No Charger (which I prefer) but there was an Edge. The lot is very close and under cover in the garage. No complaints here!

Terrible customer service today. All I was trying to do was purchase something from their travel…read moresection and they acted like it was too much trouble to take my money. First of all, the check in clerk (a fill-in during a lunch break) was helping the man in front of me. It took forever, and it was obvious that she was going out of her way to find information that he should have brought with him. That in itself was not the problem, though. I can wait my turn. While I was waiting, though, a man walked in and instead of getting in line behind me, walked right over to one of the windows. Apparently, he didn't have his card, but the clerk, who saw that he hadn't even checked in, told him to come over, he'd help him. Then, when the man in front of me was finally finished, I moved up. When I told the clerk what I wanted, her expression and body language made it perfectly clear that she didn't want to process my purchase. Just then another customer entered and she immediately told me I had to wait so she could check in the person behind me because "this will take awhile." REALLY? I just stood there and waited while she helped the man in front of me and another man bypassed check-in entirely, and she doesn't want to make another customer wait while she rings up my purchase??? Unbelievable. Then the regular clerk returned, the fill-in said "oh you're back" and walked away without a word to me and without telling the other clerk what I was waiting for. I've been a Central Penn AAA customer for many years and have never been treated so rudely.

I have never had any problems with AAA Central Penn. I appreciate the services they offer and I'd…read morelike to think that those who have said they had an experience with rude people, perhaps misinterpreted busy answers with rude answers. When I see reviews being extremely critical of a place that has always seemed great to me, i'm sad that they only gave them one chance. if I encountered a rude person I would either assume they were busy, or I'd just brush it off as that person, and not blame the whole companyunless every time I went in there I encountered that person being rude. but, they have always been polite and helpful in my experience over 30-some years. But of course, I don't know the situation so maybe they did encounter one or two people that didn't answer as kindly as they would have liked. The other day I had to call them for roadside service and I was in a hurry and told the dispatcher. I didn't really think it would help because usually most people would say they were in a hurry and probably are, but I was pleasantly surprised at how hard the tow truck driver tried to reach me quickly. It took longer than I expected and he expected, but he got stuck in traffic where a road was unexpectedly closed. I so much appreciated that he kept in touch with me, to let me know why. And I could tell he was frustrated that he couldn't get to me as quickly as he wanted to. So I knew he was trying. This experience was very positive for me, despite the fact that it took a while. But that wasn't the fault of AAA or the tow truck driver. The dispatcher at AAA went out of her way to make my experience a good one.

Michael Stout was extremely helpful in all respects especially Tete. After the auction Michael took…read morethe time to call and tell me what exactly had been done to restore my GTO while in his care. Michael and his staff sent additional photos and paintings of the 1966 GTO and along with that manuals and original keys restoration guides along with other parts that could be exchanged with the restored carburetors.

I have been working with Michael and his staff for many years. We have purchased maybe five or six…read morevehicles from him. Service is excellent. He is highly recommended. If the vehicle that you are looking for exists, he will find it for you anywhere in the US. He also has a service for storing cars either winter only or year-round

Quick and fast repair. Easy communication. Had my car back in 3 days. They were able to take the…read morestress out of the situation by working directly with the person that hit mes. Insurance.

I cant say enough good this about this crew. I dealt with Karen who is amazing, Gavin who was so…read morehelpful in getting and staying on top of my repair and Stacy who is the rock star manager. If I ever need a body shop again I know I will be in good hands.

my son got sick just before start of shift and needed a ride. they had 2 prescheduled rides but…read morewere able to get my son in and home. The driver was very friendly! Grateful for sure. would use again for sure

I requested a ride and was told they'll be there in half an hour just to end up waiting almost two…read morehours and calling them twice to let them know their driver wasn't here. This is honestly the worse taxi service I've ever used

This is an amazingly customer forward group. We had a small issue with a car--it was not an error…read morewith the car but my comfort in the car--and they were happy to help. Ben, the manager, couldn't have been nicer. We also found a set of keys in the car and also wanted to return them to the Alamo location as we were sure someone would miss them. So, upon returning the keys, Ben and his team were happy to switch out our car. This is what customer service should be and these people get tip honors. Kindness. Quality clean cars. Happy to help if they can. Friendly. Caring. We will always rent from them when in the area. Thanks for caring! You should all be proud to be a part of this team.

I picked up my car 6/11/25 and dropped it off 6/16/25 with ease, and the car I wanted was…read moreavailable . The young man at the counter Jayvon C. was OUTSTANDING. He was very professional, pleasant, and knowledgeable, (Excellent customer service skills)! Everything went absolutely perfect from pick up to drop off to Customer Service. Thank You again! I will rent from this location whenever I return to Harrisburg.

There are many options for booking travel, but sometimes, face-to-face is the best option to avoid…read moreoverlooking international travel details. Travel agent Joy Mumma is helpful with looking at the best flying options and exploring getting the best offers, thank you Joy.

Had a wonderful trip with Kim and Tammy. The info we were given during the trip was timely and easy…read moreto understand. We were given great directions and instructions. The trip was well thought out and the logistics were taken care of. It was one of our favorite bus trip vacations.