FANTASTIC service! We were in the middle of our cross country move, and stopped in Chattanooga for…read morethe night. Pulling into a local restaurant at 9:30, I clipped our side mirror. We sat down for dinner and called the 800# for emergency service. Within 20 minutes, the rep had us on the phone with the Penske service center on S Creek Road. James, at the Penske facilty, gave us directions to drive to their location, and urged us to finish our dinner, that they'd be there until midnight. We arrived close to 11:30 (we got a little lost in the unfamiliar area) but he a new mirror waiting, and had it swapped out in less than 5 minutes. What a relief after a long day on the road!

I deal with this company for my business and have had nothing but great experiences with them…read more Always on time. They do not mind if I am late and work around my schedule. Great prices, great service, and the trucks are well maintained and new. Also a very big deal for me: They have aux jacks for the radio. Especially after the horrible service we got at U Haul, we'll never do business with anyone else.