I reserved a cargo van on Jun 12th for the Jun 20th in order to move some items. On the 17th, I…read morereceive a message on my voicemail at 4pm saying..sorry we have no cargo van availability. I try to call back when I got it just an hour later, only to find out they are closed and not answering. On top of that, they are closed Sat and Sun. I needed the van on Monday morning. So now I am completely SOL due to them canceling the last minute - FIVE days after I made the reservation. On top of this, when I now go back into their web site to make a reservation, it shows availability for the vehicle they tell me they don't have on the day I need it! So, moral of the story is, if you have a rental reservation, it's probably not safe and definitely not guaranteed. Good luck if you have a current reservation!

They were quick and easy to deal with. Had problem with 1st truck and they switched it out right…read moreaway.

If you have a contract with a cash deposit, I would consider utilizing another location. Also,…read moreunless they are there to inspect your rental and to close out your contract, I suggest using a different location. The trucks do not have any type of locking mechanism and are left in an open, unsecured lot away from the facility which is prime for gas syphoning. Even if you top off at their tanks, you will be held responsible for a tank "less than full" if you walk away without your contract closed or use the drop box. Beware - you have been warned.

My dad was helping to move me from Orlando to Nashville and when we started driving on our second…read moreday we noticed the gas cap was missing and gas was flying out of the tank like crazy. I quickly looked up the closest Penske truck location near us and this spot was on our route. When i called ahead to see if they could help the guy that answered was extremely friendly and more than willing to find the right cap we needed and had it ready for us when we arrived. I wish i could remember his name...Eric? Chris?...regardless, I was extremely appreciative for their willingness to help us when we were in a bind.

Thank you for your professional and courteous help! Darryl was so polite as always, he stopped by…read moreour unit and offered me a ride back to the office for the restroom and also showed me where the dumpster was located. My husband was all ready to go with the car full so Darryl offered to take the two boxes to the dumpster himself! Wow! We've never had such service in all our 18 years of having storage units. Your helpfulness and courteous service are always very impressive! It is rare to find such service! Thanks for going the extra mile! The last 4 months of your service has been greatly appreciated!! We had no such luck in California during the previous 18 years of storage units in CA. Desiree Jerome

Darryl and Daniel have been the best people who manage our storage area they have been so helpful…read moreThey have gone out of their way to help us with any issues that we might've had they are A plus I recommend them highly!

**updated** Gas is…read morenot included anymore and the system they have that registers the level stinks. I was surprised to find out they now charge for gas and when I was filing it up it takes 10 min to "register" so I filled up the truck and returned it and today they said it was only 81% full, I have a picture of it over full. I really loved using them and now it's not a deal anymore. Back to u-haul for me. The convenience is good. But after gas and costs of vans etc it's not a deal anymore. Oh well Need a truck? Need it fast, when I want it and for a great price? Well, this is the place! I found this gem online after multiple google searches (they need to pay to have google provide optimization for their site so it's easier to find). Like us all we have used uhaul and Penske or our friends trucks to move stuff when needed...all of the latter aren't always affordable or available. Now enter the metro ATL market Fetch Truck. Does the name sound like it's missing an "a"? Yeah I agree Fetch-a-Truck just rolls off the tongue better. Well, enough with that down to the nitty gritty. Their mobile site is good and will show you the trucks available closest to you via a zip code search. Luckily I have one near me, close to downtown Roswell. I had called and spoken to one of the owners to find some more detail and he was very helpful, pick your time and pick it up at their location with your phone, no person behind a desk to deal with etc. Finally, convenience! You reserve the truck via mobile or website (be sure to login or register since it will keep track of all your rentals) and it will send you a text confirming everything along with the details on location, time and how to unlock the vehicle. They definitely spent some money on the mobile app, it's great. It unlocks the truck, lets you take pictures of the truck before you leave and shows you current rental time and miles used All trucks have gas included and they allow you a # of miles for the rental duration, my case it's 50 miles a rental if it's for 1 hour or 1 day! Pick up truck is $10/hr which is way less than Home Depot/Lowes and even uhaul, all of which you need to pay miles, gas or both. Upon return you just use the text message to link you to their site and take pictures (for liability purposes) of the truck and lock the vehicle. How easy and perfect is that!!! The only reason I was hesitant on writing this is that the more it gets known the less I will be able to snag a vehicle when I need it. I have multiple rental properties and this is very convenient for me. I hope they really take off, it's a great concept with new nice trucks and good locations. I have used them three times in the last couple months! Check in for $15 off your first rental! Enjoy!

If it's possible to give 0 starts I'll definitely will do it! Guys be aware of this company and…read moreplease don't create business account with them! They don't return money for the oil change. If the truck breaks down by their fault and inside the truck there will be small damage that you didn't do, they will double charge you and would never send you a proof of photo with the date and time! Also they couldn't provide any receipts and answering for the emails very long time! When the truck breaks down by their fault they couldn't provide any new car and also they didn't want to return money on reservation that you already pay for future.