Conen's assisted with delivering equipment to the Hilo Base Facility for the Gemini Observatory…read more They exceeded my expectations, and their strong reputation for reliability is well deserved.

Conens Freight located in Hilo, was hired to transport my $26,000 Quonset hut. Initially I was told…read moreby Nicole, a representative of Conens Freight that I would be given notice prior to scheduled delivery date. Problems incurred in dealing with Conens Freight: Neglected to notify me of shipment delivery. On one of my numerous phone calls trying to confirm a delivery date I was told the shipment is being delivered that day. With such short notice I had to make arrangement for my business, contact two individuals I had hired to assist with the unloading and rush to the location about a hour drive away. After rushing to the location I waited until 3pm along with the 2-individuals I hired for the delivery driver to arrive. Using a forklift to move the pallet from the truck to the site the pallet fell off forklift and landed on its side. Major damage to one of the panels on the pallet was obvious. At that point the driver should have contacted the office, but instead he wanted me to sign a release that the shipment was received, then rushed off site. I did note on the form I signed that it fell off forklift causing damage to my shipment. As requested I submitted photos to Eula in the claims department showing the forklift driver, the pallet dropped on its side and the damage caused. I was told I would have to pay for delivery prior to any claim being filed. After paying for deliver, submitting the photos and filing a claim no one from Conens Freight will respond to my calls regarding the status of that claim caused by their forklift drivers negligence. I feel as if I am being ghosted.

Needed a pickup to haul rubbish and pick up stuff from home Depot. Truck was clean, newer and had…read moreall the perks. Seamless online reservation and everything was ready when I got there. Returned the truck early and by the next morning had the final bill emailed to me. The guy was friendly and efficient and explained everything great.

I used this company ones befor and i recently used them agen , Its not the easiest to get on thare…read moreschedule for a rock delivery.... Called for one week start to to see when they will be available to deliver 1" 1/2 base corse to Kawaihae Rd , The office tells me they will call me back with the schedule ,and they never do .The truck driver calls me and says they have my rock ready for delivery .I told truck driver i was waiting for the office to call me back because iam on the hilo side , I needed a day and time but the office never did call ..... So had to reschedule ,,, i got a day and time , Friday between 9:00am to 10:00am so i got to kawaihae at 8:30am , the truck didn't get to the job on time lil after 11:00am ....... Befor the truck got to the job i caled the office and ask is the truck running late ....The office told me 10:00am or 11:00am And they tell me that thare not sears we dont give set schedule on day and time (i was shock) S o the truck show up lil after 11:00am and it was time to dump the rock. I seen the rock and i told the driver this is not 1"1/2 base ( thare was 2" and 3/4 and sand and looks like mud in this loud and this loud was sooooo wet ... but i wasn't going to loud it back up so i just deal with it..... The invoice $800 + for 15ton but remind you one 2 week befor this i order 15ton price was $616 and the rock wasn't like this time....... so my costermer was not to happy she demanded a better price....... For my experience and costermer we will (NOT) be using this company again.....

From the owner: Edwin De Luz Trucking & Gravel is Kamuela, Hawaii's leader in commercial hauling, aggregates, and…read moredump truck rentals. Locally owned and operated for 30 years, the trucking company has become a valued part of the community. They offer numerous hauling services, including dump truck, bottom dump, and Lowbed/Heavy haul, and understand the unique needs of the Big Island community. Founded in 1986, Edwin De Luz Trucking & Gravel started with a fleet of only two trucks. Since then, they have grown into one of the most efficient and technologically advanced transportation services in Hawaii. By teaming up with the world's best truck company, Edwin De Luz Trucking & Gravel and their fleet of top-of-the-line Kenworth trucks provide unmatched reliability to customers. Whether you're cleaning out your garage or looking to transport large machinery, their team has a cost-effective solution for the job. If you prefer to do the loading and hauling yourself, Edwin De Luz Trucking & Gravel has a fleet of well-maintained and affordable trucks for rent. Over the years, Edwin De Luz Trucking & Gravel has expanded to become a regional leader in mining and Hawaii's foremost aggregate supplier. They provide a wide range of aggregates, including 1-2 man rock, concrete sand, base course, and cinder soil. Their experienced experts will help you choose the right aggregate for your needs and make sure it arrives on time to your desired location...