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    Envious Salon

    3.0 (2 reviews)

    Services - Envious Salon

    Haircut

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    14 years ago

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    8 years ago

    Ashleigh is awesome! I've been coming to this salon for over 10 years and it's worth the 30 minute drive!

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    HOF Salon - Haus of Flint Salon - Schedule a free consultation to get you some rainbow hair!

    HOF Salon - Haus of Flint Salon

    4.6(102 reviews)
    3.1 mi
    $$
    LGBTQ friendly
    Women-owned & operated

    Fallon is excellent! I went in for a scalp treatment because I was dealing with reoccurring acne,…read moredry scalp and flaking. This time I had a severe break out. Fallon gave me a relaxing treatment with top notch care, knowledge, customer service and expertise. My scalp has never been better. They also recommend me products (shampoo, conditioner and tonic spray). These have helped to maintain a healthy scalp and I've even noticed hair regrowth. I will forever be a client of Fallon at HOF salon

    it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

    Photos
    HOF Salon - Haus of Flint Salon - Brazilian Blowout (formaldehyde free)

    Brazilian Blowout (formaldehyde free)

    HOF Salon - Haus of Flint Salon - Complimentary Snacks and Drinks

    Complimentary Snacks and Drinks

    HOF Salon - Haus of Flint Salon - Flash Colors - A set price for a fun color project

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    Flash Colors - A set price for a fun color project

    Lucienne Salon Spa Boutique

    Lucienne Salon Spa Boutique

    4.3(17 reviews)
    3.7 mi

    I love Rachel! She is very professional and visually oriented. She has a beautiful vision and…read moreimagination. She is very kind, sweet and patient. She always looks beautiful. I love my hair every time she does it. She is courteous, helpful and answers all my questions. I would recommend her very highly for a hair cut, color, color consultation, or creative consultation for your hair! She will soend a good 5-7 hours on your hair to make it look perfect. Ashley has done my hair too and I love her! I am going to see Andi soon!!! Andi does great reds!!! I want to have her do my hair fire engine red! Or, To either go bright red, or dark, dark black. I am naturally golden brown. I love Stacie just met her today, she is so spunky, fun and kind. She is a Master Aesthetician And Massage Therapist. She waxed my eyebrows very well and was conscientious of my sensitive skin, and hypoallergenic needs. She used the blue-green wax without the powder added before. So no powder applied. Powder can irritate the skin. For sensitive skin sufferers. I have had pink beeswax used before that is soft wax, and powder is applied before, and then I have allergic reactions. She used blue hard wax. It made my skin breathe easier and had hardly any red after effect at all. Of course, at first, there is the unpleasant twinge of pain of hair being waxed from your skin, but after that- no pain! And-no reaction! Please go see her for your eyebrow wax and Hot Stone or other Massages!!!! I am hoping to see Stacie for Hot Stone soon when I can!!!!!!!!

    Design of shop is to sell you everything. I went here for 2 years but just got tooooo costly. I…read morecan't afford 50$ for a hair cut. So now I go to Taylor Andrews beauty school in West jordon off 9000. Do an amazing job for 5-12$ for a haircut and a senior discount. Been going here over a yr. Won't go anywhere else.

    Photos
    Lucienne Salon Spa Boutique

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    Envious Salon - hair - Updated September 2026

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