Our house burned down in January, 2015. Our insurance company ordered asbestos testing and was supposed to pay the bill. Over THREE YEARS later, in May, 2018, I received a letter demanding payment along with the invoice which was addressed to my insurance company. We had never received an invoice before. I called my adjuster and he hadn't spoken to anyone, so I sent him the letter and invoice. I also called this company and the lady was RUDE. She told me if I was going to act that way, she will just send me to collections and told me that it wasn't her fault I don't pay my bills. She also said they send the invoice to the insurance company as a "courtesy" to us. WE DIDN'T ORDER THE TEST! This was the insurance company's bill, not ours. Then, I got rude. She then tried telling me she spoke to my adjuster but she actually didn't, because he didn't know about this or who she was. I sent her an e-mail with a cc: to my adjuster. Within 45 minutes, he replied and told her they were paying it. This lady would not listen to me! I had NO contract with them, we never ordered the testing and we never received an invoice from them. In fact, we had never even heard of them. I work with insurance companies too, and I will be sure to emphasize NEVER to use this business. Not only does this lady not do her job, she's absolutely RUDE. P.S. I PAY MY BILLS!!!!! read more