Friendly and high-quality service. This is a place I would recommend to my friends for special manicures, and it's spacious enough to host nail art events for birthdays or weddings. read more

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UPDATE! Wow new management needs customer service skills. The agent doing a basic manicure was so rough and she never even looked up. Just stared Wow I miss Diane and her amazing team. read more

By far the worst experience I've had! I went to get my brows waxed & felt like it was bad karma !!!!!! The lady rubbed my eyebrows like she was trying to scrub my skin off, I didn't want to say anything so she doesn't mess my eyebrows up. In the end when I got up to look at them, I wanted to cryyyy! She didn't even trim my brows like everyone normally does. There was a noticeable space between my brows and she might as well have waxed my whole brows off cause it was soooooo thin & uneven I waited 2mnths to get them looking worse than what I went in with smfh. Very disappointed & embarrassed read more

Don't waste your money or time going to this business. A two year old could have polished my nails better. It took 2 1/2 hours for a pedicure! When I asked to have my polish corrected due to a horrible job the ladies spoke in a foreign language and starting laughing. When I complained, the manager, her response was " I'm so sorry, it happens. $70 dollars please." Spend your hard earned money at a place that values your business and your concerns. read more

if I could put zero stars, I would! My girlfriend and I went to get (what we thought) would be a nice, relaxing pedicure; instead, 2 1/2 hours , and THREE nail techs later, we left with toes looking like my 3 year old niece painted them, and didn't even bother asking for the design that we had originally picked out because what would be the point? They would just screw it up anyways, and charge you $20 for a design on 1 toe. On top of that, after having to ask them to be fixed, we were laughed at by the nail techs. Then, once we expressed our concerns to the manager, her response was, "it happens. That will be $70". I've worked in customer service my entire life, and I have NEVER been more disgusted with the treatment my friend and I received at this so called establishment. I rely a great deal on reviews, and I hate leaving a bad one, but people, you need to know this going in...actually, DON'T go in. read more

First time there and everyone was so sweet and kind and did an amazing job on my nails and my friends I don't trust anyone with my nails but they did amazing and was gentle and the amount of detail and effort that was put in was just amazing read more

Staff rude and unprofessional. We waited over an hour and a half AND had an appointment. They sat us at stations and then left us to wait for 1.5 hours. Also, I left my card with my daughter while I went to the store. They double charged the card and did not make it right. Each time I attempted to rectify their mistake; I was told the manager was not in to rectify. read more

Had my first ever mani and pedi done today . John did my nails he took his time and really did a beautiful job . Emily did my pedi she was very sweet and did a wonderful job . Salon was very clean and I recommend it !! read more

Envy Nail - French manicure - Nail Salons Near Me - Cumberland, Maryland

Ladies who did my pedi was great will be going back nice clean and friendly Great prices too read more

Made a 10:30 appointment for a pedicure. Waited until 11:15 and left. No service, sat in the chair, no one came to give us a pedicure. No one acknowledge us. We just sat there and waited. No apologies, nothing. We won't be back. Very poor service. read more

Vicky & Tony have taken this nail spa over as their own. They have cleaned it up and hold their employees to a new standard, much better than previous owners. If you were previously disappointed, give Envy another try. They are still in the process of moving/redecorating--- be patient and wait for final outcome!! read more

Under new management!!!!!!! this is not the same salon with reviews from years ago. I am a 6+ year client of v star. They have bought envy nail. Tony and Vicky are the ABSOLUTE best in the area. 100% read more

A friend and I went to Envy and were met with an unprofessional "karen" discussing a family member's mental and physical health for an extended period time, ignoring our presence. My friend used the restroom and while she was gone, Karen started conversing with me about how the new owners were stuck in the snow in Virginia. One of the nail techs came and asked a question and the woman looked disgusted, saying to me "I can't stand that they can't speak English." When my friend returned from the restroom, I used it as well. While I was in the restroom, my friend had a similar experience as I did. We decided independently of one another that we would not be patronizing Envy ever again. Racist remarks, belittling ones employees, discussing deeply personal matters openly, that was our experience read more

I had a very bad experience. The operator assigned to me was the son of the owners. He had been working there 4 weeks. He was very nice and spoke English better than the other staff, but he often used the wrong tool, filed my finger (instead of the nail), and seemed confused about what step went next. He did not address ingrown nails at all, and, given his track record, I'm glad he didn't try. I asked that my fingernails be trimmed to the length of the shortest one, but he cut them all very, very short and not evenly. I paid what he charged and tipped him, because the fault was not with him, but with his parents, who have not trained him and yet foisted him on a potential regular customer. I will not return. read more

If I could leave a 0 star I would. I booked a pedicure appointment through Envy Nails for myself, my mom and my two nieces. They said that they would be able to accommodate the requested time. My nieces are 5 and 6 and they had the patients of saints when we attended the salon. We checked in and five minutes later the manager took us back to our stations. The manager came back twice and said they would be with us in a few minutes and walked away, never apologizing. We sat there for an hour and fifteen minutes before any employee ever came back to start. I asked that they take care of the kiddos since they waited so patiently and I was just going to come back at a later time, but they insisted and it felt like pressured me to sit down. They claimed all the other workers would be headed back immediately to start. I didn't realize that meant another 20 minutes. The poor girls didn't even get anything more than 10 minutes of "spa" time. I would have gladly gotten their pedicures and came back on my own time had we been treated kindly, but we weren't at all. The lady who was doing my moms pedicure was eating at the station and dropping food out of her MOUTH all over the floor. It was disgusting. When I asked to speak to the manager, she couldn't even get up from her chair to speak to me. I get that it was busy, but if you can't honor an appointment time, you shouldn't allow appointments to be scheduled. There was no discount given or a true apology even for the terrible customer service. I've worked in customer service since I was 14 and I couldn't imagine treating someone the way we were treated. Do better... read more

If I could leave negative stars I would..... went in for a quick basic pedicure which should of been $35. Told them I had an appointment to be at and if they couldn't get me in and out I would make an appointment and come back after..... of course they insisted I would be done in time two hours later I missed my appointment because I was sitting half finished still in water. Then when I went to check out my $35 pedicure mysteriously became $50 with no mention of up charges that I didn't request and at this point no one could understand my English well enough to know what I was asking or explain to me the charges. Totally got ripped off so beware . read more

Absolutely horrible. New owners took this salon over and it terrible. Prior to this take over this was the only salon I used. I received a gift certificate and realized there were new owners which was not a problem until I seen their finished results which was awful. My nails had hills and valleys of polish which peeled off within a day. I paid the extra for the gel polish which is $15 which I feel is more than others. So after this had experience and having to go get it redone the next week I didn't not return all spring and summer. I love the new salon that I found. On a whim last week I thought I'd use the rest of the gift certificate and give them another shot. This experience was just as bad. Polish all over my feet, polish peeled off one of my toes within hours, nails not filed, nails different lengths and etc. The work that these people do looks like child play to me. With my certificates and tips these people ripped me off at least $160. I have never in my life left a review but don't waste your money on these people. Good luck on your business but I'm willing to guess they are ruining theirselves. read more

Horrible service .. charged my friend $120 for pedicure and manacure ( no tips or fake nails put on .. just paint..) I will never go back and I would recommend that No one else goes there either.. read more

During my pedicure the woman poured wax on my feet. It was so hot it brought tears to my eyes. I thought I would be blistered from it was that hot. Made the mistake of going back a few months later. Service was OK but TWO of the male employees were napping in the empty pedicure chairs. The place is filthy. Will never go back NOT RECOMMENDED !!! read more

I took me and my daughter here to get pedicures and I NEVER write bad reviews but I paid $100 for 2 deluxe pedicures and it was absolutely ridiculous. I expected a little bit of a massage and didn't receive anything but an attitude from the guy that had to be called in because they was understaffed. He literally put lotion on my legs and rubbed them like I was an interruption in his life. However the man that did my daughters was way more aggressive and that's exactly what we want. Then when it came to painting my toenails (I know they are small) he painted them and turned the light off so I couldn't see how bad they was. I swear I won't be back!!!! Seriously other than the feeling of being an inconvenience by the guy that came in the rest of the employees was so nice. You shouldn't have to take the risk of a good pedicure though especially at that price. They was very clean! That's about all the good I can say! read more

Came in for a mother daughter day and had a great experience! I got a pedi with a foot massage that was absolutely amazing Definitely will be using them again! read more

I had the pleasure of going to envy nails on Thursday for a full set and pedicure, what a wonderful experience. They went above and beyond to make sure I was complexly happy. I felt when I came out that my nails looked like a million dollars. Thank-You so much for a wonderful experience!!!!! read more

This is the worst salon ever! The customer service lacks greatly. One of the technicians cut me and didn't even apologize. His response was, " I do it a lot." My finger just kept bleeding. He told me beauty was pain -_- He said he sees it a lot. I said," oh so you cut a lot people." He said yeah and starts laughing. I didn't find it funny so I said I wanted someone else. So they start talking in a different language. I go wash my hands and the blood wouldn't stop. The lady told me $30. Mind you my nails aren't finished... AND HE CUT ME!! I was like I'm not paying $30 my nails aren't done and he cut me. She locked the door!!! I wouldn't recommend to anyone. read more

Worst experience of my life they didn't take there time to do my nails they look horrible I've never been so disgusted with my nails in my life when I get home I am taking it off the best part of my experience there was leaving to go take it off cuz it is so ugly ... never going there ever again read more

If I could give less than one star would. I've come here a handful of times since moving to the area and every time I come they out do themselves with their terrible service. The most recent time I went I asked for a gel manicure and pedicure, I was given maybe a minute to pick a color and sat in the chair that's all good and fine, but everything that followed made that worse. They were not busy at all it was myself and one other person, and they demanded that I get my nails and toes done at the same time. Mind you I've been inside for all of five minutes, the girl doing my nails asked about 7 times if I had my color picked or not. She was rude, she did a terrible job, and didn't shape my nails right doing this all while FaceTiming her boyfriend. The lady doing my toes cut me SEVERAL times and proceeded to spray alcohol in my cut the last time. She was rough and when I asked her to stop she giggled in my face. Not to mention she applied the wrong color. I have NEVER had such a bad experience. The entire time all the tools they used had come out of a basket, not sanitizer, not a bag that indicated it was cleaned, I felt that everything was dirty and used on the previous client. Nor have I ever had an orange rubbed on my toes before, needless to say I'll never be coming back and will be taking a shower immediately when I get home. I have never been so upset with bad nails or service, but I almost cried this time because EVERYTHING was terrible. Just an all around bad place. read more

Dianeis the greatest! Always takes great care of me & my nails! Love everything she has done for me now & in the past, cannot say enough about her read more

I agree. This place used to be top notch. Now, it's gone down hill. The staff argues in front of clients a lot. They will start your nails, then leave you and forget you to start another persons nails. I got a gel fill last night, and it's already chipping. Gel is not supposed to do that. It appears the Manager or Owner "Diane" rules with an iron fist! The staff is always complaining to clients about her. I'll be going someplace else. I actually visited their other salon in Altoona, PA and had to listen to Diane's sister-in-law complain about how Diane booted her out and made her come to Altoona, now she has to sell her house, etc. If you're really lucky, Michael will be the one doing your nails, he will no doubt inform you that he's drunk... You will believe him as soon as he shuts his eyes and appears to fall asleep while he's doing your nails. Not impressed. read more

this place used to be great, but after not being there for about 3 years, i made an appt there for a couple of my bridesmaids and myself- what a mistake! first of all, i was the first person to get there with my 15 year old sister, and when i told them i was there for an appt and waiting for the rest of my friends, they would not let me wait. i told them over and over that i wanted to wait and they were SO pushy and made me feel so uncomfortable about waiting, so i finally just sent a text to my girls to let them know, and went ahead and started. they were rude, pushy, and unfriendly... but most of all, and what prompted me to write this review was this- my sister was only getting a pedicure, so while she was waiting on me to finish my manicure, she was looking for a chair to pull up so she could sit next to me. while she was looking, one of the male nail techs, said to my FIFTEEN YEAR OLD SISTER, that she could just come sit on his lap. I said, "excuse me??", he then repeated himself and again asked her to sit on his lap.. i told him that she was fifteen years old and that would not be happening. He proceeded to say it 2 or 3 more times. my sister was uncomfortable, i was LIVID, and i can guarantee you we will NOT be going back, and I suggest that you do not take your young daughters or relatives there. beyond the fact that all of my bridesmaids and myself were treated like we were a bunch of idiots, we were not able to get our nails done together, much less even sit next to eachother, my nails kinda sucked and my pedicure started looking worn and chipped less than a week later. i guess im just looking for things to complain about now, although everything i'm saying is completely true, but the biggest thing was the absolutely inappropriate behavior toward my 15 year old sister. i will never ever EVER go back there, and i suggest everyone else do the same. read more