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    EnvyMe Hair Studio

    3.7 (61 reviews)
    PriceyHair Salons
    Closed • 9:00 am - 6:00 pm

    Services - EnvyMe Hair Studio

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    Well, I never thought I'd be writing this but I guess I should have read the salon reviews about the manager/salon rep being rude and unhinged and "banning" people who complain about their behavior. Looks like they double down and reject constructive feedback from people who have had similar experiences so I won't hold my breath for a civil response. Up until now I had had excellent service from Jeff and the team and this entire interaction was so incredibly bizarre. I received a text this evening stating my appointment scheduled for tomorrow morning was in the "middle of Jeff's" day and asking if I could move it to accommodate an install. I responded that I'd made the appt to accommodate my work schedule and then provided a time frame within their request that I was available. What followed was a series of agitated responses like "who are you talking to like this" which is so weird because I gave my availability to change appointments and the repeated it. At this point, I thought, this has to be a spam account because nobody would allow someone to represent their business this way. I tried to remain calm while firmly requesting that I be contacted by a manager or my stylist directly because this was such a weird response. I requested the person not to contact me again and they said they would be canceling my appointment and that "Jeff was ok with it" since I was "being nasty". Luckily, there are many talented Salon teams in Chicago who have staff that can communicate effectively and resolve conflict but I am sad that this salon isn't one of them.

    Heat Damage

    Since 0 stars isn't available, 1 will have to do. I left this salon with HEAT DAMAGE from a blow dry and after politely bringing this to the owner's (Lailitha) attention via text, I was immediately greeted with a NASTY ATTITUDE that was unbecoming of a business owner. She was rude, unprofessional, and lacked empathy. Background: I have been coming here for over 3 years but more consistently for 1.5 years. It took my 3 tries to get a stylist that I liked and did good work. However, after my most recent blow dry and trim, I got home and immediately started to notice signs of heat damage. I understand mistakes happen and while I'm upset about my hair, I was not mad at the stylist. I have been natural my whole life and do not put heat in my hair except when I go to a salon to get it professionally blow dried and trimmed. No press. When I texted the owner of this heat damage, she immediately got defensive and asked me to provide pictures of my hair in the wet state before I went to her salon. Why would I have a picture of my hair soaking wet before a salon visit??? When I finally found one from a few years back, she then moved the goal post and said this isn't enough evidence. Mind you, I went to her shop on Friday and reported the heat damage that SAME Friday (I washed my hair immediately after when I realized my hair smelled burnt). She finally offered me a protein treatment but when I inquired if it was free, she gave me a nasty and uncalled for response and then insinuated that I may have cause this heat damage and she can't confirm her shop did it. That is ridiculous considering I am a regular AND THERE ARE CAMERAS IN THE SHOP BY THE WASH BOWL. She then refused to speak to me on the phone and denied my ask for a refund after she got rude via text with me. She said she would give a refund if there was evidence so I asked her to check the cameras and ask my stylist and she is refusing to do so. She is a liar and unprofessional. DO NOT come here if you value good customer service or your hair.

    After waiting for an hour and 20 minutes, I was finally asked what size I wanted for my parts. Shortly after, I was informed that I had booked incorrectly and would be charged an additional $75 just to braid my roots. I did not make an error in my booking, and the website did not include the add ons section. The service costs $100 flat and does not specify sizes, it only clarifies the braiding of the roots of the hair. When attempting to add services, the site takes you back to the homepage instead of allowing you to enter details as with other services. Charging $175 to simply part and braid someone's roots is ridiculous! Additionally, my hair barely reaches my shoulders and isn't thick, and this does not even include a wash and blow dry. I have attached photos of the booking for reference. This was such a waste of time. I was patient while waiting for the hour and 20 minutes, and I don't even live in the area. I'm only giving two stars because the stylist was friendly. There is no reason why I couldn't have been asked about my booking during the hour and 20 minutes I spent sitting there. I was told that something could be worked out, but my original booking should have been honored, especially since my appointment was at 1:30 PM, and I didn't get into the chair until 2:40 PM, only to leave just 10 minutes later. This was my second time trying this place, and now I understand why I was advised not to go there.

    I have came to EnvyMe several Times. Please go here if you want to eventually be disrespected. Their booking system is confusing and how they speak To people if there is a concern or question is completely unprofessional. The stylists are great, but they work for owner, and she isn't kind. After my last couple experiences, I will be finding a new salon. Tonight was the nail In the coffin. The way the owner and I believe her name is Teya speak to people is so unprofessional and the definition of gaslighting. I'm a loyal customer and I go to places for years for my hair, and I've never mistreated anyone and never had anyone treat me the way they have. I have a feeling the owner will respond very narcissistically and never own up to how she treats people. I wish this business owner the same energy she puts out into the world.

    Lauren T.

    After going here for over a year, I now understand why people complain about the owner. If I could give the business owner a negative star I would. I had been going here for over a year and have referred at least 6 others here. But I recently experienced the most unprofessional, passive aggressive exchange ever. In May, I made an appointment for July 26th, with my regular stylist. I needed my hair done for an event and wanted to make sure I could get in. On July 10th the receptionist text me (didn't call) and told me my stylist had to cancel. I explained my situation and after I called the owner herself (who only previously sent a voice note), the owner put me on a waitlist for someone else. The reason for the cancellation (per the owner), "My stylist have lives and they want to go on vacation." (An easy fix to this is to black out days on the schedule for stylists so clients can't book). The next day the receptionist text me again (no phone call) and said an appointment became available (the appointment would be in 3 days) and I said I would take it. The receptionist asked me if I was able to bring my hair in a day before the appointment so the stylist could prep it and i responded "I will try, but this new appointment is short notice and my schedule may not permit this." The receptionist proceeds to tell me how it will take time out of my appointment if I don't and I responded with "I said I will try my best". The receptionist asked me if I was ok and then told the owner I was being disrespectful. The owner then sent me a long text (again, no call) telling me how I disrespected her staff and she was canceling my appointment (for a second time). She then proceeded to block my number. All of this because I said "I would try my best". Never in my life have I experienced something so strange and unprofessional.

    Wash, blow dry, silk press, and cut on natural hair
    Courtney F.

    Sierra did a wash, blow dry, silk press, and cut on my natural hair! I was super nervous going in because most places claim to be natural hair friendly but don't actually take the time to work with natural hair. Sierra took her time detangling and blow drying my natural hair and asked me several times if I was okay or if anything was uncomfortable for me. Also, they hand out SNACKS!!! Who doesn't want snacks during their appointment?! I was also offered coffee, water, or tea! The vibes were IMMACULATE. Whether you're extroverted, or introverted, like myself, the staff makes everyone feel comfortable and you can tell they all get along so well and I appreciate that! I will definitely be back to see Sierra!

    Thanks @envymeteam!  I feel so pretty!! Braider: @yanabraids
    Natasha J.

    I cannot tell you how happy I was with my experience at EnvyMe (but Imma try!!). From the very first interaction on the phone with the owner of the business, Lalitha, I felt like a valued customer and was well taken care of. She was patient and kind and answered all my questions (I had MANY!) and was able to get me a braiding appointment scheduled for the very next morning for 9a, which I was not expecting but appreciated so much! The hair gods must've been smiling on me because getting an appointment within 18 hrs of your first inquiry call is a real rarity, but I still appreciated everything Lalitha did to get me scheduled so quickly! My braider (Yana) was AMAZING-- she did excellent work, was easy to talk to and I felt extremely comfortable in her chair even after having really bad experiences at other shops -- something that typically makes it hard for me to trust and relax during the first appointment with a new stylist. The atmosphere was welcoming, laid back, but professional, the music choices were fire, and most of all, I LOVED how evident it was on the face of every single client that I saw come in or leave the salon that they were having a nice, relaxing time and walked out feeling and looking like a million bucks. It's a business, yes, but what is more evident is that it's also women sincerely and happily supporting and uplifting other women in more than just esthetics -- the vibe uplifts the spirit too. That's not easy to find in a salon. The fact Envy Me is a space by women of color for women of color is also really special. I loved my experience and will definitely be back!

    Sew in install
    Jade B.

    Hands down, one of THE best salon experiences I have ever had. From my first step into the door, I was thoroughly impressed with EnvyMe hair studio. My stylist, LaLa, was kind, careful, and knowledgeable. She explained each aspect of my sew-in install with me-- deep cleansing wash and conditioning treatment included-- and made sure I was comfortable along the way. The entire staff was helpful and ran like a well-oiled machine. The ambiance was clean and gorgeous. They even had tea, coffee, and snacks available. ABOVE AND BEYOND! My stylist was wrapping up and had another client come in, so the owner, La, finished me up and got me styled. Everyone was so friendly and helpful. I am so happy that I chose this salon for my install and will definitely be back. As long as I've got hair on my head, I'm going to EnvyMe!

    Before Envyme. This is only SOME of the damage. Chunks of length broke off. I would brush my hair and long stands fell out.
    Kathleen L.

    Updated review so you guys can see the work that is done here. Again, I started going to Envyme shortly after moving to Chicago from very humid Florida. Needless to say...my hair had a hard time adjusting and within a couple of months started falling out due to the harsh winter weather. I literally didn't have time to find a stylist. Anyway, all of my edges (ALL OF THEM) around my head fell out and my hair was breaking along with them. I asked one of my supervisors (a lifelong resident) for some referrals and one of them was Envyme. The first photo attached shows some of my edges before going to Envyme. The rest show you where I'm at a little over a year later. I think a lot of salons claim to know how to jump start your healthy hair journey, and Lord knows a lot of products claim to do so as well, but this salon truly does what it advertises. I want to note that I have not done my own hair in this year long journey. Meaning, when my hair isn't in a protective style, I do not touch it. I go to the salon every two weeks for a wash, conditioning treatment, and whatever else my stylist thinks I need (trim, protein, etc). When it is in a protective style I wash, condition and dry my hair (that's it) I go back to the salon for a take out, wash, condition (and whatever else my stylist thinks I need). I'll add that I think getting protective styles in addition to treatments when I had silk presses really helped in the growth of healthy length. Booking is easy and prices are transparent. When booking isn't so easy (sometimes my job pushing things around and I can't book until last minute) La is there to help. I had to update this review after my last appointment because I'm in awe of the turn around my hair has made in literally a year. These ladies are so talented.

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    5 years ago

    Went for a sew in and it turned out brilliant. The staff was friendly and made me laugh and answered all of my questions.

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    Page 1 of 2

    Ask the Community - EnvyMe Hair Studio

    Review Highlights - EnvyMe Hair Studio

    “I booked a last-minute rush appointment and Lalitha made sure that the stylist got me out at my desired time.”

    Mentioned in 13 reviews

    Read more highlights

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    Lira Guzi Salon - Blonde highlights by Lira

    Lira Guzi Salon

    4.5(184 reviews)
    7.4 mi•River North, Near North Side
    •$$
    Women-owned & operated
    Luxury

    I cannot say enough good things about Lira Hair Salon. I came in after a disastrous visit to a…read moreso‑called "blonde specialist" who completely ruined my hair while trying to take me from brunette to blonde. My hair was damaged, uneven, and honestly I was scared to try again. Lira changed everything. She not only helped me achieve the blonde I originally wanted, but she did it in a way that protected my hair and brought it back to life. My color looks beautiful, natural, and exactly how I envisioned it. Even better--my hair is actually growing back and feeling healthy again. Lira is truly a master of her craft. She listens, she cares, and she knows exactly what she's doing. If you're thinking about going blonde or need someone to fix a color gone wrong, she's the one you want in your corner. Absolutely worth every visit.

    First I will start with what was good…read more 1. The dye job ended up beautiful. I came in with pretty unclear instructions and reference photos and both the stylist and the owner were able to figure out what fit my needs. This seems to be a huge strength here. 2. They were able to fit me in last minute. What was bad 1. The total time listed online was 1.45 hours, the service ended up taking 2.45 hours. I have been to many salons and never had my hair take that long, especially when I was getting all over color and a blowout (no haircut). Perhaps this was due to me booking last minute. However, the website booking made it look wide open and I think it is the responsibility of the salon to accurately represent their booking capability. I would not have booked with them had I known what experience was to follow. 2. The salon overall seemed overbooked and people were bouncing around. Three different people worked on my hair. Personally, I really didn't like this set up. I like to build a relationship with my stylist and this hectic atmosphere was not synonymous with that 3. The blowout I had was so uncomfortable. The rollers were tangled up in my hair and I could feel it ripping out as the stylist took them out. I have never have a blowout be so painful. My hair had so many split ends after I looked in the mirror at home. 4. My hair fell the moment I stepped outside. Granted it was a windy day, but my hair doesn't typically fall that fast. I think this may have been due to the stylist rushing at the end. On one hand I'm glad she did because I had been sitting alone for quite some time, but on the other hand I paid for essentially nothing. My old stylist back home (moved cross country) had no problem giving me a blowout that lasted at least a few hours. Even on windy days. 5. At one point the owner took my stylist in the back and seemed to be scolding her. This is never something a new client wants to see. I immediately felt anxious that something had gone wrong with my hair color. It ended up great but tbh experience was awkward and handled strangely in my opinion. 6. Finally. The price came out to $260 for all over color and a blowout. I wouldn't mind this price if it wasn't for the lackluster experience. Hair salons are charging luxury prices without offering luxury experiences. The pricing structure is also strange. They charge $60 extra for toner but I have never had a color job that didn't need toner to look good. It feels strange to not include it all together. The toner charge was added after which was a surprise because toner has always been included in the price. To be clear, the website did ask if I wanted to add toner for $60. I thought that was for someone coming in looking just to tone and not add more color. Perhaps this was my mistake but I found the whole pricing structure strange. A few other things to note: water was offered but never given and they only accept cash/zelle/venmo tips. Overall this salon was not a fit for me. A lot of this is subjective preference but I think it's important that people understand what environment they are paying for when they sign up to spend hundreds. That being said, the color was beautiful and I am grateful for that.

    Photos
    Lira Guzi Salon
    Lira Guzi Salon - Baby Highlights by Lira

    Baby Highlights by Lira

    Lira Guzi Salon - Baby highlights with haircut and style by Lira

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    Touss Hair Salon and Spa

    Touss Hair Salon and Spa

    4.7(272 reviews)
    5.8 mi•Printer's Row, South Loop
    •$$

    I've been going to Touss Salon for about three years and have loved every single experience. I…read morealways walk out feeling beautiful! I usually see Emad for my cut, color, and blowout, and he is SO kind and incredibly talented. He's truly the best hairstylist I've ever been to. My blowouts last for days, which is why I always book with him before trips. It saves me from worrying about styling my hair or packing my Dyson. I've also referred several friends, and they are just as obsessed with Emad and the team as I am. Everyone I've encountered at the salon has been so professional and kind. I also wanted to add, in response to a Yelp review mentioned below, that I've personally never encountered a language barrier with any of the staff. But if you do, tools like Google Translate on your phone can make communication easy. You really can't go wrong with this place!

    Amazing experience! Emad gave me a fabulous cut and color. He's so kind and fun to talk to. He had…read morea clear vision of what he thought would look great for me, which I really appreciated because I was ready for a change but wasn't sure what to do. I love the vibrant red color he created and my shorter cut has so much bounce and frames my face perfectly. I'm so happy with the result! I'm thrilled I found my new salon in my new city. Jay is fantastic too. Emad created/mixed the hair color and Jay applied it, and washed my hair and got me ready for the haircut. She is so nice and I really enjoyed our conversation. Beautiful and spacious salon. Welcoming atmosphere and positive vibes.

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    Touss Hair Salon and Spa
    Touss Hair Salon and Spa - Balayage by Mish!

    Balayage by Mish!

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    Arsova Salon - Arsova Salon

    Arsova Salon

    4.6(305 reviews)
    7.3 mi•River North, Near North Side
    •$$$

    When visiting Chicago seeing Keith at Arsova Salon is an absolute must. Keith is super skilled,…read moreattentive, and he listens to his clients. His color, balayage, cuts, and styles are modern and beautiful. The salon itself is open, airy, and spacious. Arsova is also located in a cute neighborhood with lots of cafes and restaurants nearby in case you want to get styled and go out afterwards. It is also worth noting that the booking and payment process was seamless. Overall I recommend Keith and Arsova Salon.

    I want to share my experience because I think other women should know what to expect…read more I came to the salon asking for blonde highlights, but my hair ended up looking noticeably darker than what I had asked for. What disappointed me most was not only the result, but the way my concerns were handled afterward. Instead of taking responsibility for the result and trying to understand why I was unhappy, the stylist repeatedly shifted the conversation toward blaming me. I was made to feel that the problem was somehow related to my language barrier and cultural differences in communication. At one point, the conversation even became about money and what I had paid for -- essentially, "You didn't pay for the whole highlight, right?" -- which felt completely inappropriate and shaming. I have never experienced this level of disrespect or lack of accountability in a beauty salon. I left feeling sad, embarrassed, and unwelcome, when I had simply come in expecting professional service and to be heard as a client. I want to be clear that I don't believe this experience represents the values of the entire salon or its owners. My issue is specifically with this individual stylist and the way he handled a situation when the result did not meet my expectations. I am sharing this so other women, especially those who may have a language or cultural communication difference, know to make sure their concerns are genuinely listened to and treated respectfully. A client should never be made to feel guilty or ashamed for expressing disappointment with a service.

    Photos
    Arsova Salon - Color by Blake

    Color by Blake

    Arsova Salon - Cut by Noel

    Cut by Noel

    Arsova Salon - Color by Fay

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    Color by Fay

    EnvyMe Hair Studio - hair - Updated September 2026

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