Agri-Fix went above and beyond. Our driver was professional, communicative and extremely courteous…read moreand gracious in accommodating a special request that made my life as the customer significantly easier. The best part - TOW TRUCK KARAOKE. Nothing passes the time like belting Phantom of the Opera, Queen and other classics while driving through the Palouse. It will forever be a bright and hilarious memory on what started as a pretty rough day. I highly suggest Agri-fix and karaoke for your towing and emotional needs. 5 stars.

We were on our way to Idaho to visit our twin grandbabies for their first birthday when the car…read morestopped working on I-90 East 20 miles west of Ritzville, literally in the middle of nowhere. Jon not only rescued us, but was an absolute professional AND a complete delight! He towed us 80 miles to the dealership in Spokane so we could get the car fixed and we had a terrific time singing "Tow Truck Karaoke" He made an otherwise stressful fun! I highly recommend Agri-Fix and if you have a choice... ask for Jon!!!

They are an amazing business! They have competitive prices and communicate with their customers…read morevery well. I have been taking all my cars to them for years now and will continue too as long as I live in the area.

To say the least AJ helped us out more than he knows…read more.. While on a 6-hour drive to Spokane to visit our parents and family our 2016 Kia Optima broke down near George WA. The weather conditions were horrible...wind had the temperatures in the low teens and was incessant. We managed to limp into a gas station where our cars breakdown was complete. Two Sr's and their 14-year-old Golden Retriever are now on foot in the freezing cold on a Saturday afternoon! Now what? We searched for an auto repair shop and landed on AJ's Performance Automotive repair about 25 to 30 miles away in Ephrata WA. We called AJ's and I told him about our car issues, and he then informed me that they were closed for the weekend (as were all the stores and shops in the area with few exceptions) but he would get right on it first thing Monday. He then recommended Tow Pros Towing Services and said he would call them and send them out. He did and they were hooking up our car within 45 minutes and we were on our way to AJ's shop. Our amazing experience with Chris Bennett of Tow Pros is a separate review I will post shortly. Monday came and AJ was true to his word and had our car in and diagnosed with number 4-cylinder misfire. He pulled the spark plugs to find they were missing a tip on #4 and the other spark plugs needed replaced as well. So, he order the parts and basically performed a tune up...only to find the #4 cylinder was still missing when tested. So, he pulled the plug and snaked a scope down into cylinder to find #4 cylinder valve had a chunk taken out of it. Unfortunately, engine replacement or rebuilding was beyond the shops scope of services. AJ then generously remove the new parts and only charged me for the mechanic's time. Thank you, AJ, for your help, kindness and generosity and introducing us to Chris Bennett of Tow Pros. You are a true professional with integrity and honor. (Readers - Please see the Ephrata WA Tow Pros review for the rest of the story and especially if you need a tow, they are the ones to call!) Thank You Again AJ! Leonard & LaDonna Q.

We were stranded on I90 on a Sunday with nothing open and Aaron answered right away and was able to…read morehelp us get a tire. Very appreciative of his shop and being able to get us back on the road. Thank you!

This vendor is not a good person. She was hired for an event that was fundraising for the Soap Lake…read moreFood Bank. She got to the event grounds while other vendors were setting up. We saw her leave within a couple of hours of arriving. Mind you, this wasn't the main event day, but there were still open vendors and a band was playing later. We inquired with one vendor if she was leaving. It was very hot out and a cool treat would have been great. They told us she was apparently leaving, but they had purchased sno-cones that were literal ice blobs. I saw the sno-cones sitting in the grass like little snow globes. They were still in that state a good half an hour or more after the truck left. We were told the next day about how this vendor was very demanding, was upset about where she was placed because she didn't get the one small shady spot, that she had gone vendor to vendor and on at the event and complained to every one she could. She only wanted to know how much profit she would make. Never mind the fundraiser. She then had gone on to social media to do the same. She is deleting comments and blocking people that don't agree with her narrative. I would NEVER give this company any business. And it's too bad. It was a very hot weekend and she really would have done extremely well.

Wonderful & sweet, all around! They came to our street market with their cotton candy and it was a…read moretotal hit - people loved their booth!! A wonderful experience, super nice people, and delicious treats - I highly recommend Street Sweets!!!

Our Outback broke down yesterday on a remote Eastern Washington country road with spotty cell…read moreservice. It was very hot and actually a rather desperate situation. Yuri spoke to us promptly after we contacted our insurance co's Roadside Service arm. His encouraging tone and proffered personal cell number were reassuring. Midway through orientation, we changed the original, smaller, city we had chosen as a destination to a larger one, somewhat farther away (there was a dealership there). Yuri was cheerfully adaptable and said he would drive us and the vehicle anywhere. He was very diligent about the actual towing and safety issues regarding our car and us. He was sensitive to our comfort in his rig and offered to stop anywhere along what was a pretty long ride. Yuri has honesty and moral values we appreciate. So without any reservation, we would recommend Yuri and Basin Towing to anyone. This man is a Godsend when someone is in a dangerous and difficult situation. Basin Towing sets a high mark other emergency services should shoot for. We would use Yuri any time.

Yuri with Basin Towing was extremely professional, he had excellent communication & made the entire…read morebad experience less stressful! Once he received my service call for a tow he called me to let me know what his estimated ETA for his arrival was which was very much appreciated because I was very worried I would be waiting for many hours. Then when he was about 15 minutes away from arrival he text me to let me know and said it was OK for me to ride back in the tow truck which was awesome because my husband was at work and I was over 20 miles from home so it would have been a long walk in the dark down hwy 17. When he arrived he was super polite, handled my vehicle with care and was well prepared for how to seemlessly get my little car loaded & hooked up to be towed safely. I was in the middle of a VERY long hold on a phone call with the delivery company I was working for & delivering a Home Depot order when he arrived, he was so polite & asked for my permission to move my car how he needed to position it accordingly. When I got into the tow truck he was super friendly and chatted with me the entire way home so the ride wasn't awkward at all. When we arrived at Les Schwab he again unloaded my car with care, precision & skill. I also still didnt have a ride home even though we were back in Moses Lake so I was going to walk home but he gave me a ride back from Les Schwab to my home in Knolls Vista. He knew I was a delivery driver & that I was in the middle of a Home Depot delivery when my car blew the tire. He offered to take the bag of cement I was delivering with us so I didnt have to come back to get it before I returned it to Home Depot. Yuri was ABSOLUTELY Aaamazing Start to Finish! There was'nt anything that he could have been more amazing at. Today was a bad day for me because Im down & out to be able to work and make money.... but Yuri TOTALLY Saved the day!!!! My car is where it needs to be for repair & Im home safely. He literally provided the ABSOLUTE BEST Service I have EVER had! If I could give him 500 STARS I would. Thank You Yuri, you were exceptional! If I was ever needing a tow service again I want it to be Yuri w/ Basin Towing & Repair LLC in Moses Lake. Thank you kindly for all your efforts, you are BEYOND APPRECIATED!! Soo if you need a Tow Company Basin Towing in Moses Lake should be your FIRST PICK & Ask for Yuri if he is available because he provides TOP NOTCH SERVICE! Whoever the Boss is needs to give him a Raise!! ‍‍‍

Will NEVER return here. We were recommended to him by a mechanic at Bud Clarys who had CALLED ahead…read moresaying we were coming. We Limped our way there only to be told we needed an appointment. The sign said open. There was NO OTHER VEHICLE in either bay. When my husband said Bud Clary mechanic, Jarret, had called about our rig he still refused as he was working on a cat house. The sign said OPEN! I do not care what an alleged great mechanic he may be.....he will NEVER get our business. This is horrible. Why would he tell a mechanic at another service establishment to have us limp our way there if he only intended to have us make an appointment? He should be ashamed of himself! Seriously, I will do anything I can to let people know what a mean person he is...... We do not need business leaders like this in our community, we have enough bullshit already!

I've taken my cars to Gary ever since I moved here 8 years ago. He is the best mechanic I've ever…read morehad. Fair, honest, and great work.

This HiCo is a very convenient place to stop for gas, drinks or snacks if you're heading north up…read morethe Grand Coulee from Ephrata. It's quick to pull in, get what you need and get out, and the customers here are usually interesting too. They don't have vitamin water as of this past weekend when I stopped in, but they do now have a walk-in cooler area for all the cold beverages....methinks they sell a lot of alcoholic beverages.

The worst i have ever experienced in 75 years.I was mocked ,belittled ,told i was a woman who felt…read morethe customer is always right .All i wanted was a fridge ,my vin number was incomplete but my policy number was correct .He spent 5 days telling us he was waiting for a response from our insurance co. In reality he had never called.when he called about the vin numbers he was so rude and ranting ,about his lost money by being on the phone,how he hates insurance claims hollering at my husband ,he said he did that because he thought my husband was having a hard time hearing him.we decided we could no long trust this man as he had lied to my huband onthe phone and to his face .we now are presented with a bill fir over 600.and still we have to get another co to come out so we can get a refridgerator. This owner should not be allowed near the public .We are on ss and do not have the money to throw away for an incomplete job,but we wanted yo not have to deal with this man ever again

Service Requested was completed, other issues were found and we have a plan to fix those ASAP. The…read morecard is accepted, other businesses did not accept the card, value is appropriate for repairs needed. Thank you. I do recommend.