Quick fix of a nailed tire. Everyone was super friendly, and I was back on the road in no time.read more

It has been my number one tire store for over 30 years. The first time was in Yakima. I had a…read moreflat tire across the street on a rental car. They hopped in a truck, stuck enough air in it to get across the street. Then they fixed for free. Having worked in tire stores myself 20 years prior I was startled.

We were on the road from Tacoma to Spokane and stopped in Moses Lake for lunch when our tire…read morepressure alert went off. We had a leak and called 3 places and they all had 5 hour waits - that didn't work with our 3 children in the car. We called OK and Paul got us in and out with a repaired tire in 15 minutes! I didn't even have to get my kids out of the car! It was a huge blessing and I couldn't recommend this business enough. So grateful to Paul and his team for getting us safely back on the road quickly!

Nice people in Moses Lake. Did a good job…read more Give the Mom and Pop tire shop a chance! They offer FREE ALIGNMENT WITH ANY purchase of 4 tires. Tires from OK are ok!

This business, it calls itself "Affordable Auto Service" but it's anything but that!!! Here's why…read moreI can say this: My vehicle's "Service Engine Soon" lamp came on the dash recently so I grab my OBD and plug it into its port to see what's going on. It's showing a DTC of P0128. Click on the additional info button on the ODB and it states there are 4 possibilities as to what's happening. The most obvious: a thermostat that's stuck open. Purchase a replacement thermostat and am set to replace it when I re-injure a past foot injury. Back having to wear a walking cast so I'm now slightly lopsided and in no condition to perform the repair myself. So it's now a trip to a shop to have the work performed. Drop my vehicle off to this shop at 7:30 AM and explain my ODB shows a DTC of P0128 and leave them the thermostat I had purchased myself. Inform the employee that the coolant was last replaced in Oct of 2020 so this might as well be replaced also. Should have asked for a quote upfront for I would have saved myself the shock of seeing how much I got charged several hours later. Returned at 1:30 pm but I see my vehicle with its hood up so they're still doing something with it. I return an hour later and it's parked so the work performed, it's completed. Or so I thought. So what did I get charged to have the thermostat replaced and the coolant? Would you believe: $840 dollars!!! That's right. Yeah, I can't believe this sum either. Worse yet, when I drove away I couldn't believe what I was looking at on my dash. The "Service Engine Soon" lamp was still on and I had a NEW idiot light flashing at me. I pull into a parking lot to see why the "Low Coolant" lamp is on and it's obvious. There's absolutely NO coolant in the coolant reservoir!!! What the hell??? My auto's Low Coolant sensor sits in the bottom right-hand side as you face standing in front of it. Every time I turn my vehicle over, this lamp comes on. Three days later I return and request they add a couple of quarts of coolant so this lamp won't come back on. Surprised I wasn't charged for this. But lo and behold, guess what's no longer lit on my dashboard? Right, the Low Coolant lamp. I inquire as to why I'm charged $550 dollars just to replace the thermostat and another $200 dollars to replace the coolant? Get told, "there were issues" and the mechanic took longer. I ask, "and what were these issues?" Unsurprisingly, I never received an answer to my question and "these issues" they're NOT written down anywhere on my Repair Order! Gee.... I wonder why????. The paperwork shows nothing but dollar amounts but as far as how much time was spent performing the work, nope, not a thing. Zilch, nada. So I ask, "how much time was involved and get told, approx 3.7 hrs. Hard to believe it takes a WHOLE hour to remove coolant and then add almost 8 quarts. REALLY??? I have since been informed that replacing my vehicle's thermostat, it should only take, at the most, 2 hrs. As for the coolant, this should have been included with the work performed given it was the THERMOSTAT that was replaced, for crying out loud! I did receive a "new customer" discount but this was not mentioned when I dropped my automobile off and someone probably thought, "this guy's lookin' at a $1,000 dollar repair bill and all we did was replace the coolant and thermostat.... hmm, let's give him a supposed "discount." I now realize, I should have simply asked for a quote on what this business would charge me. As the saying goes: "Buyer Beware" As to whomever owns this business, a word of advice: just because a customer turns up with their OWN part because they already know what needs to be done because they also own an OBD, this doesn't give you the right to overcharge them. Also, a customer having out-of-state license plates isn't a signal to justify Ripping them OFF because you think, "gee, what are the chances they return to complain?" Well, there is such a thing as the state of Washington's Consumer Protection Division so in fact, I do have recourse to file a complaint with them, in case you weren't aware. One more thing: how about relocating your hourly labor rate sign so it's more prominently displayed where customers can more easily see it. Having it on the wall opposite the front door, since most customers will come through this door, if they don't close it, then the information is HIDDEN from VIEW. I hope it pleases you to know, you scammed a former Armed Forces Service member. As such.... PAT YOURSELF ON THE BACK!

So glad I got the extended warranty when I bought the car! First it was the transmission, then a…read morecylinder, then the timing, and other little odds and ends all at the same time! The technicians didn't stop working on my car until it was good to go! Very friendly, helpful, and encouraging service. Plus they had a loaner can that they let me use until mine was fixed. Very affordable for the issues my car had! Great big Thank you to everyone at the shop!!! Customer for life!

We were staying at the Sage-cliff resort and realized one of our tires had sprung a leak. We…read morecalled Interstate Tire Service. Nathan was amazing! He removed our spare which was a full tire and got us all safe and ready for our journey back. I recommend this business for folks that live in the area and anyone who is in need of tire service when passing through!

In short: Helped me in a bind. Honest, considerate, worthy of your consideration!!!…read more Stopped by on a Saturday morning based on a recommendation from the lovely ladies at the AutoZone; seems that most repair shops in this town are closed on Saturdays and Sundays. The problem was that my rental car was not blowing any air (AC) despite working earlier on my trip. The gentleman (think he was the owner) looked at/operated the controls and concluded that the blower motor was likely failing. He took the time out of his day to check this out for me for no charge. Therefore, I concluded this was an excellent business worthy of my review. Thank you The Tire Store!

Took in a small trailer tire to be replaced with a new one. Unfortunately, the experience was…read moredisappointing. When I got the tire back, I noticed paint chipped off the rim, and there was something left inside the tire. They also charged $20, which would be reasonable if the work had been done cleanly--but it wasn't even balanced. Now I'll have to take it somewhere else to remove the debris inside the tire. It just felt like the job was rushed and not done with care. Wouldn't recommend for trailer tires based on this experience.

Excellent service! They got us right in and out on a road trip. Had we gone to the more well known…read moretire chain we would have waited at least 3 hours with 2 kids and 2 dogs in 90 degree weather.

Best place in Moses to get your tires worked on. No 4 hr wait times like the other tire shops in…read moretown. And they do it right the first time.

J&S Tires was there for us when we experienced an unexpected flat on a Sunday with no businesses…read moreopen. Santos didn't hesitate to open up for us and his son Gavin was amazing in getting us fixed up and back on the road. I cannot recommend them enough -- and even though quite a bit away from where we live, I think we'll use J&S Tires for our tires, rotation, and balancing needs from this point on.

I recommend this place above all others, I found it on maps and as soon as I wrote to ask about my…read moretires and an estimate they did it immediately, they treated me very well and did an excellent job with my 4 tires for this winter season, they even offered me coffee and water and it is the type of attention that makes the difference, you should stop wasting time and money in other places, if I could give it more stars I definitely would.

We were traveling through Washington with a low tire and stopped at a truck stop and called AAA…read more They arrived promptly and recommended that I have the tire checked at Les Schwab in Quincy, WA. We were serviced promptly and when I tried to give my credit card to them they said there was no charge. What kindness and quick service from LSTC in Quincy!!

These gentlemen went above and beyond to help us get our spare changed after a flat tire so we…read morecould make the 5 hr drive home. They stayed open pasted close to help us.

Great work guys. Had me in and out in about 10 minutes when I got a flat tire. Appreciate you guys…read morevery much!

I had some issues with purchase of new tires and service but manager contacted me and resolved them.read more

Another tire place in town wanted to change my brakes for 1.2k went to give commerical tire a try,…read moreBryan and one other staff was working they were short handed but they were able to fit me in got my new brakes for around 250 reasonable price. Got me on the road again I'll def be coming back here for other services

I needed two new tires and an oil change after traveling over 1,500 miles. Commercial Tire was so…read moreeasy, quick and great quality